What We Love
- The onsite theatre features a diverse collection of hit shows, including comedy, Broadway, Mayan cultural performances, and more.
- Parents can enjoy much-needed alone time while their children get involved in a variety of kid-friendly activities around the resort.
- Indulge your mind and body at the full-service spa.
Things to Know
- The resort is located in the heart of Cancun's Hotel Zone.
- Maximize your vacation times by checking pick-up times on scheduled transfers.
- One-way shuttles are available for quick rides into town.
Resort Details
- Las FuentesExpansive, linen-service, two level, air-conditioned restaurant with window walls overlooking the pool and sea. Serves full buffet and continental breakfast daily and a different daily buffet for dinner: Mexican, Caribbean, international, taco party, grill and the Gala buffet (No dress code or reservations required).
- Marco PoloAir-conditioned, A la carte restaurant serving four weekly international menus (Italian, International, French and Innovation menu). Dress code enforced and no reservations needed.
- RosmarinusFeaturing traditional Mexican palapa roof, this restaurant serves lunch buffet daily and might serve (depending on season and operational hotel needs) Mexican A la carte dining with four Mexican specialities: by region, gourmet, typical and fajitas (reservations not required, formal dress code for dinner).
- Various Lounges/Bars- Royal Lobby Bar
- Pool and swim up bar
- Snack Royal
- 24-hour front desk
- Airport shuttle service†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals
- Business services†
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- Airport shuttle service†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Room service - limited hours†
- Safe deposit box
- Shopping mall†
- Spa†
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Business Services†
- Internet Access†
- Four different wedding packages available.
Please contact: cancunguests@hotelessolaris.com
for details.
Wedding Mexican kiosko available on-site.
† Fees may apply
- Children's poolThere are 2 children's pools on-site.
- Children's program, onsite
Mini club includes our water park with funny slides and supervised children activities.
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †- Jet skis
- Wave runners
- Motor boats
- Deep sea fishing - Non-Motorized Water Sports- Kayaks
- Pedal boats
- Windsurfing
Note: Use of our hotel gym facility is complimentary
Sports and entertainment team offers a weekly activities program - PoolThere are 2 pools on-site. One large ocean front pool divided into sections (with pergola roofs areas available). Free-form pool activities, swim-up bar & children section.
MINI CLUB includes our water park with funny slides. It offers supervised children activities (4-11 yrs old) , daily opens from 9 am to 6 pm. Children under four are welcomed to enjoy it with an adult (baby's section available)
Mini club weekly activities program includes mexican, artistic and sport activities as well as games and contests. A gourmet and ecological day might also be part of it. Movies and video games are also available. This Property has Swim up Bars. - Spa †
- Steam bath †
- TheatreMovie theater exclusively for children.
- Gambling †Two popular casinos located downtown Cancún.
- Golf †Golf course located within a mile of the property.
- On-site Entertainment7 different fabulous theme parties a week, from Mexican (with Mariachi group live music), Hollywood, Latina, Broadway, Gala, Magic, and Karaoke. These shows are presented at our hotel theater, start at 8 or 8:30 and last about an hour.
- Other Local AttractionsPlaya Delfines - Known as "El Mirador" by the local. It's one of the most popular and largest beaches in Cancún. It's about one mile away from this Resort.
Interactive aquarium - Part of "La Isla Shopping Maill", located aprox. at a 7 miles distance
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11351 reviews
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Dec 02, 2025Beautiful place but awful food and drinks
They foul you with ALL INCLUSIVE!!! Because you won’t find something to eat or enjoy the food as you expect, It’s terrible !! Food and drinks are all inclusive BUT awful and very cheap quality. Weird taste to all of their drinks alcoholic and nonalcoholic also juices!! Fruits no taste or about to go bad . One day they already smelled. The Place is beautiful though and rooms are nice . I wouldn’t think twice if the food was even 5 out of 10 but it’s terrible! Not even a star Some nights I couldn’t find anything to eat except pasta or desert (I usually don’t eat deserts or pasta) . Meat so hard and cheap , it’s like your eating rubber. chicken so bad and never fresh they taste like they were cooked a week ago. Plus the unknown weird food they served. Flies on food multiple times different days. The other problem no food you can buy walking distance, you have take transportation to get food. The best was Edgar though at the breakfast buffet. He was super nice and made us the best omelette. He made sure to make it exactly as we asked for! By the way, the breakfast buffet is the only exception as you can find a couple of options to eat than lunch and dinner. Some of their restaurants on the their APP, they supposed to serve breakfast and lunch but they never did. So they claim they have multiple restaurants for you during your stay but in reality no they don’t serve breakfast or lunch . They serve Dinner with reservations only and you have only twice . Way over priced resort for what we experienced!
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Dec 02, 2025We love Solaris
We love Solaris so much that we finally became members. The staff is always so nice and welcoming. Our daughters always get the best treatment. This time, Suleica, welcomed them to the kids club and was always very international about building rapport with them inside and outside of the kids club. We enjou the food, activities, shows, and amazing views. We cannot wait to start planning our next trip!
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Nov 30, 2025
Great experience.
Great atmosphere. Pool area was chill, not too crowded. Alejandra and many other staff member's were nice. Liked that you can use both resorts and they are connected.
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Nov 30, 2025
Veronica Barajas
Alejandra was super friendly and cool and she was taking to all my family and kids thank you to her .. gracias a mi amiga Alejandra
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Nov 28, 2025Good hotel and friendly staff
We stayed at the Royal Solaris for a week all inclusive. It was a nice hotel, clean and friendly staff. Buffet was ok not great for people with allergies as nothing is really labeled like gluten, dairy etc other than one or two vegetarian dishes so it was difficult to find things to eat. Rooms are good could use a bit of updating and refurbishment. Swimming pools are big and there’s quite a few of them, jacuzzi is also great with a lovely view. The only thing that made this a 4/5 and not 5/5 was just the allergy listing on foods.
- AdvisorySpring Break Policy - Hotel does allow individual spring breakers, but no groups. $100 cash per person (refundable) deposit is required at check-in.
- AdvisoryThere is an environmental sanitation tax for hotels in Cancun. The fee is $1 USD per hotel room, per night for every tourist that stays overnight in the municipality of Benito Juarez. This tax must be paid at the check-in.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $76 Mexican Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed