What We Love
- The onsite theatre features a diverse collection of hit shows, including comedy, Broadway, Mayan cultural performances, and more.
- Parents can enjoy much-needed alone time while their children get involved in a variety of kid-friendly activities around the resort.
- Indulge your mind and body at the full-service spa.
Things to Know
- The resort is located in the heart of Cancun's Hotel Zone.
- Maximize your vacation times by checking pick-up times on scheduled transfers.
- One-way shuttles are available for quick rides into town.
Resort Details
- Las FuentesExpansive, linen-service, two level, air-conditioned restaurant with window walls overlooking the pool and sea. Serves full buffet and continental breakfast daily and a different daily buffet for dinner: Mexican, Caribbean, international, taco party, grill and the Gala buffet (No dress code or reservations required).
- Marco PoloAir-conditioned, A la carte restaurant serving four weekly international menus (Italian, International, French and Innovation menu). Dress code enforced and no reservations needed.
- Oriental Restaurant
Specialty: Oriental cuisine
Menu: À la carte.
Reservations required
- RosmarinusFeaturing traditional Mexican palapa roof, this restaurant serves lunch buffet daily and might serve (depending on season and operational hotel needs) Mexican A la carte dining with four Mexican specialities: by region, gourmet, typical and fajitas (reservations not required, formal dress code for dinner).
- Tavo RestaurantConcept: Asian cuisineService Type: À la carteReservation: Required
- Various Lounges/Bars- Royal Lobby Bar
- Pool and swim up bar
- Snack Royal
- 24-hour front desk
- Airport shuttle service†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals
- Business services†
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- Airport shuttle service†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals
- Business services†
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Room service - limited hours†
- Safe deposit box
- Shopping mall†
- Spa†
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Business Services†
- Internet Access†
- Four different wedding packages available.
Please contact: cancunguests@hotelessolaris.com
for details.
Wedding Mexican kiosko available on-site.
† Fees may apply
- Children's poolThere are 2 children's pools on-site.
- Children's program, onsite
Mini club includes our water park with funny slides and supervised children activities.
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †- Jet skis
- Wave runners
- Motor boats
- Deep sea fishing - Non-Motorized Water Sports- Kayaks
- Pedal boats
- Windsurfing
Note: Use of our hotel gym facility is complimentary
Sports and entertainment team offers a weekly activities program - PoolThere are 2 pools on-site. One large ocean front pool divided into sections (with pergola roofs areas available). Free-form pool activities, swim-up bar & children section.
MINI CLUB includes our water park with funny slides. It offers supervised children activities (4-11 yrs old) , daily opens from 9 am to 6 pm. Children under four are welcomed to enjoy it with an adult (baby's section available)
Mini club weekly activities program includes mexican, artistic and sport activities as well as games and contests. A gourmet and ecological day might also be part of it. Movies and video games are also available. This Property has Swim up Bars. - Spa †
- Steam bath †
- TheatreMovie theater exclusively for children.
- Gambling †Two popular casinos located downtown Cancún.
- Golf †Golf course located within a mile of the property.
- On-site Entertainment7 different fabulous theme parties a week, from Mexican (with Mariachi group live music), Hollywood, Latina, Broadway, Gala, Magic, and Karaoke. These shows are presented at our hotel theater, start at 8 or 8:30 and last about an hour.
- Other Local AttractionsPlaya Delfines - Known as "El Mirador" by the local. It's one of the most popular and largest beaches in Cancún. It's about one mile away from this Resort.
Interactive aquarium - Part of "La Isla Shopping Maill", located aprox. at a 7 miles distance
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11612 reviews
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Feb 22, 2026Another Great Year at Club Solaris Cancun
This was our 2nd trip with our kids and grandkids, 10 of us in all. My wife and I were there for 12 nights. Our Son, daughter in law and 2 youngest grands arrived the next day for 7 nights. Our daughter, son in law and oldest 2 grands arrived 2 days later for 8 nights. Our 2 youngest grandkids were there for the 3rd time. The only thing that disappointed them was not being able to go to their favorite restaurants at Caribe since it is now adults only. Other than that we had a great time. Upon arrival, Marco and Ross got us settled in. Ross had arranged for a carved/molded chocolate display with chocolate covered strawberries and champagne to welcome us back. He had our dinner reservations set to go for the day we arrived. After that we had Claudia as our concierge and she provided great service. The first 2 days were a little cool 74F and breezy, but compared to -1F, with -17F wind chill it was okay. The rest of the time it was around 80. The food portions and quality have improved much in the last 2 years. Tavo, the new Asian restaurant was very good. The hostesses in Las Fuentes, Luz and Keidy, remembered us every morning we were there. After 2 days they knew my routine of getting a cup of coffee to go to take back to the room for my wife. They always had a large table ready for us and knew that we had no allergies. In Rosmarinus the hostess, Ximena, was just as good as Luz and Keidy. She knew our party and welcomed us every day we were there. At the Presidential Pool area Lazaro did a great job. Our grandkids loved the mocktails and virgin drinks he brought around. Had a great time catching up with friends we've made down there and making new friends that we hope to see again. Already trying to figure out what days we'll be there next year.
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Feb 21, 2026
Amenities 8/10, staff 10/10
Everything was great during our week stay! Only thing that I felt needs to be improved was the food at the lunch and dinner buffets. The staff was all great, but two definitely had us laughing and enjoying our time with them. Lazaro gave us incredible service at the pool everyday and Angel at the dinner buffets. The beach was great and didn’t find it difficult to find poolside seating. I didn’t discover the dock across the road, where you have free access to paddle boards and kayaks until the last day. Worth walking over just for the beauty of the dock and seeing the fish in the water.
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Feb 20, 2026Great Resort amd staff
Great resort and staff. Xavier, our RCI host was excellent. Great food selections as well as good entertainment for all. Plenty of pool and beach access. The only knock was the time share presentation. We felt we had to take it, or, pay out of pocket to have the shuttle return us to the airport.
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Feb 19, 2026
Magnificent Resort & fun staff at a reasonable price
Magnificent Resort with a great staff. Hotel & Pool area are beautiful and well laid out and the staff keeps them tidy and well maintained. The staff were all professional and helpful Ms. Jimenez in the lobby helped us a lot with dinner reservations. Food was excellent. Our favorites: Marco Polo French restaurant, Free use of kayaks and sailboat on the bay side dock, Daily water aerobics led by Maxine, Paola in the Gym and was awesome, Bubble pool parties on Valentines and Fat Tuesday were great, we celebrated my Aunts 81st birthday at Tavos and they sang and made dinner special. The staff in the travel/ excursion area were very helpful. Overall a great trip.
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Feb 19, 2026
Amazing hospitality
The ladies are very welcoming! They make wonderful pizzas. Margarita style,pepperoni, ham and pineapple, very crispy and always delicious!
- AdvisorySpring Break Policy - Hotel does allow individual spring breakers, but no groups. $100 cash per person (refundable) deposit is required at check-in.
- AdvisoryThere is an environmental sanitation tax for hotels in Cancun. The fee is $1 USD per hotel room, per night for every tourist that stays overnight in the municipality of Benito Juarez. This tax must be paid at the check-in.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $76 Mexican Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed