Resort Details
- Various Lounges/Bars- Cancun- Mezcal- Tequila- Ibiza- Cozumel
- Various Restaurants- La Hacienda- Shanghai - Asian restaurant (buffet)- La Margarita - Steakhouse (a la carte)- Sicilia - Italian restaurant (buffet)- Snacks 24 hours a day
Formal dress is required for dinner (main restaurant: T-Shirts with sleeves for gentlemen; theme restaurants: long trousers and T-Shirts with sleeves for gentlemen).
- 24-hour front desk
- Accessible facilities
- Babysitting,Offsite†
- Baggage hold
- Children programs
- Children welcome
- Exercise gym
- Free high speed internet connection
- Free parking
- Gift/News stand†
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting, Offsite†
- Baggage hold
- Children programs
- Children welcome
- Exercise gym
- Free high speed internet connection
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Safe deposit box
- Sauna
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteDifferent activities for children such as drawing, watching movies, making theater plays, games, etc.
- Direct access to a beach
- Fitness center on-site
- Hot tubThere is 1 outdoor hot tub.
- Motorized Water Sports †Jet skis
Parasailing
Waterskiing
Diving
Deep sea fishing - Non-Motorized Water SportsWindsurfing
Snorkeling equipment
Kayaks - PoolThere are 5 pools on-site. This property has swim-up bars.
- Sauna
- Spa †
- Tennis courtThere are 3 lit tennis courts on-site.
- General †Access to pickleball court at Riu Palace Mexico
- Golf †Golf course located within a mile of the hotel.
- On-site EntertainmentAccess to weekly theme parties for everyone
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9062 reviews
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Apr 27, 2025Fantastic Hotel
At this price point, you'd be hard pushed to find a better hotel. I honestly can't think of a single negative thing to say about the Riu Yucatan. Rooms: Spacious and clean. Air conditioning was easy to operate and keep at a comfortable temperature. The mini bar was topped up daily and even stocked with more of what we were drinking (beers, diet pepsi and 7up). The cleaners came every morning and did a great job. Beds were comfortable and a decent size. Staff: Absolutely Fantastic. The hardest working folks I've ever seen. All were pleasant, welcoming and went out of their way to help. The chap who I presume was the hotel manager was out at every event joining in and getting his hands dirty, which was great to see. Food and Drink: Great selection of delicious food in the buffet, waiting staff were so attentive I don't think my glass was empty once whilst dining in there. Asian restaurant was my favourite. Italian cooked a perfect fillet steak. Steak restaurant was great but could've done with an extra couple of waiters or waitresses (although the ones on duty were working extra hard to make up the numbers). Great selection of drinks at the bars, didn't have to wait long regardless of how busy they were, told a few of the bar staff they were the fastest I'd ever seen. Despite that they were still pleasant and more than happy to help with my daughters' numerous requests for mocktails. Then came the paries at the Riu Tequila over the road. Wowee, they were awesome! And family friendly too despite being more lively than anything I've experienced in England! Pools: A few tiles missing but clean and a perfect temperature. Pool bars close by and the main pool is literally a few steps from the beach. Plenty of sun loungers, although you had to get your towels down early for the best spots, we didn't go once without a couple of loungers even when getting there later in the morning. Lovely breeze off the sea to keep you cool too. Entertainment: Fantastic, the team work incredibly hard and provided a wide range of activities and events during the day. The foam party was wild and my daughter loved the Easter egg hunt, complete with a fly over and a wave from the police helicopter, was like something out of Miami Vice. Special mention to Gustavo who regularly had the guests in tears of laughter and even had me getting involved in aqua aerobics by the end of the stay. Evening entertainment was great too. If all Riu hotels are this good, I'll be a customer for life
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Apr 26, 2025
Fourth Time to the Riu Complex
Great time as always! Amazing staff pool bartenders Santos and Leo. Lobby bar Guillermo Activities team especially a shout out to Gustavo !! Everyone from the restaurants to the housekeeping team friendly and helpful !! You will not be disappointed
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Apr 25, 2025
Simply Awesome
Best all inclusive resort ever... 10/10. Food - plenty and fresh. Hacienda is an amazing buffet and Salmon at Italian restaurant is best I've ever had. Service was so friendly. Best coffee at lobby bar, ever! Thank you!
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Apr 25, 2025
Amazing resort
Amazing resort. Nothing to complain about. Beach was the highlight, food amazing, people working there were fabulous, drinks were excellent. Will definitely be back!!
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Apr 25, 2025
Wonderful stay
We were a group of 7 and not one complaint about our week stay at the RIU Yucatan. We will be back!!
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum $33.94 Mexican Pesos, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26