Riu Vallarta - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

9532 reviews

• 

  Vacation time.

  2 week vacation. Lovely resort. Staff all very nice and friendly and hard working.Location , 1/2hr from airport. Close to Bucareis . Rooms clean. Beds comfortable. 5 pools, all nice size. All different age groups. Not crowded and busy like RUI Jalisco. Buffet, good . Always find food to eat.Entertainment in the Evening not very entertaining. We played cards with our friends most Eves. Nice long stretch of beach to walk on, nice and flat when tide goes out. We decided to come back to this resort as we loved it first time we came. No reservations for Specialty restaurants. That’s where we are disappointed this time around. Only 2 open at a time. Had to stand in line for up to an hour to say they were fully booked for the Evening. We’re only able to eat at the Italian and Steakhouse twice in 2 weeks. Richard who we believe was one of the managers in the Eve was very helpful to help get into the restaurants. If the entertainment and restaurant no reservations required were better would have given it a 5 star review. Would recommend it to others if looking for a quiet and laid back atmosphere. Mexican people are so hospitable.

  Feb 01, 2026
• 

  5 night stay at RIU Vallarta

  My friend and I went to PV for stem cells therapy. We spent 5 nights at the RIU all inclusive. The resort itself is very clean and nice. The staff are all very friendly and welcoming. Our negatives were trying to get into the specialty restaurants on the property. You had to stand in a long line before they open up to put your name in and get a pager. Sometimes it was a 2 hour wait. The food was just so so. Also they were doing construction in the hallways on our floor until 6:00 at night. Very very loud! Overall it was a good resort for a few days.

  Feb 01, 2026
• 

  Hotspot

  Absolutely wonderful Great resort. Good food. Clean Only complaint was not enough bathrooms by the pool area

  Feb 01, 2026
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  RIU Vallarta

  The all inclusive hotel was amazing, very clean, friendly staff and lots of entertainment! Close to the beach and activities! Went parasailing, boogie boarding, watching the sunset on the ocean

  Jan 31, 2026
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  Nice Resort

  If I could, I would give a 0 star only to the Bellboy. We’re from Quebec Canada, and been traveling regularly to Mexico since 1993. This was our 2nd trip to a Riu in Mexico, last year was at the Riu Palace in Cancun. Other than a bad experience with the bellboy upon leaving the resort, everything and everyone else was really nice, They made you feel welcomed. The resort was impeccably, clean. The room was beautiful, and the wide choice of food was great. The Riu shuttles to and from the airport are supplied by 3rd party transport companies. It was relatively easy to get the transport from the airport to the resort. We had booked our return shuttle in advance, after doing that, our Riu representative, told us our pickup would be on January 28 at 1:00pm. After checking out that day, we went to the lobby at 12:40pm, the Bellboy had told us the shuttle came at 12:25 looking for us, and left. We told the Bellboy our pickup was supposed to be at 1:00pm, he was very rude and did not believe us, and told us rudely “it’s not our problem you came late!” We did not want to miss our flight, so I went right away to talk to the representative that booked us the return shuttle. He verified that there was a mistake on there part, and it was supposed to be at 1:00pm, after a heated phone call with his superior, he came with us to the lobby, his superior was still on the line, and the representative passed the phone to the Bellboy, Seconds later the Bellboy called the taxi to come pick up us, the Bellboy looked furious that we were right, he opened the doors of the taxi to let us in, without any smile or even looking at us in the eyes. I can’t believe a beautiful week had to end with a situation like that.

  Jan 30, 2026