What We Love

  • The resort is tucked away inland with four swimming pools, day and night entertainment, several restaurants and bars.

Things to Know

  • The resort includes a diverse collection of essential and entertaining amenities. 
  • Your centralized location will allow you to get out and explore Playa del Carmen whenever you like. 

Resort Details

Dining
You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • Various Bars / Lounges
    - La Veranda
    - La Fiesta
    - Sports Bar 24
    - Coco´s  bar
  • Various Restaurants
    - Rosa Roja
    - Bamboo
    - Rinascita
    - Black Cow
    - Beach Club

    Consult the hotel upon arrival for hours of operation and dress codes.
Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Babysitting,Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free high speed internet connection
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Sauna
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Water sports†

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
  • Fitness center on-site
  • Hot tub
    1 outdoor hot tub.
  • Motorized Water Sports †
    Jet ski, parasailing, waterskiing, diving, deep sea fishing, etc.
  • Non-Motorized Water Sports
    Windsurfing, sailing, kayaks, snorkel gear, body board, one introductory scuba lesson in the pool, paddle boat, others.
  • Pool
    There are 5 pools on-site.  This property has swim-up bars.
  • Sauna
  • Spa †
  • Tennis court
    There are 2 tennis courts on-site. There are 0 lit tennis courts on-site.
Off-Site Recreation
  • Beach
  • General †
    Access to Pickleball Court at Riu Palace Mexico 
  • Golf †
    A golf course is located within 1 mile of the hotel.
    This hotel has negotiated a special agreement with Riviera Cancun and Hard Rock Golf Club Riviera Maya golf courses to provide preferential conditions and additional value to our guests.
On-Site Attraction
  • On-site Entertainment
    Access to weekly theme parties for everyone

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 12327 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent Holiday

    Fantastic resort. Loved the tropical gardens set up. Lovely friendly staff. Excellent entertainment and great food. Short walk to a lovely beach. Rooms could do with a bit of an update but were comfortable and clean. Would definitely recommend and return.

    Apr 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing place

    Well what can I say about this place..had a fantastic 2 weeks here...staff are so good and will do anything for you food is lovely would recommend it to anyone beach is only a 5 minute walk or catch the buggy down...one of the best beaches you'll ever go on... only been home a day and already looking to book next year

    Apr 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing family holiday

    What a wonderful hotel. We visited all three sister hotels and were glad we chose the Tequila hotel. Staff go above and beyond. Big shout out to Richard and Cynthia in the restaurant for always taking care of us. The staff do work so hard and are always there to chat and offer help. The entertainment team are also so hard working. Big shout out to Jessica. What a lovely and kind natured young lady. She even remembers everyone’s name. The food is so lovely and varied, one of the best All Inclusive we have been too so 👏👏👏👏 to the chefs! Entertainment is quite good but could do with a variety of themed shows to keep everyone interested. Music around the pool is very similar each day so gets repetitive so could do with adding some other songs to keep everyone happy. Bar staff are ace and very efficient so you don’t wait long. Overall we had the best time here. Coconut party was brilliant, white party was outrageous and Neon party epic, just can’t fault the organisation of this hotel, they have thought of everything to keep their guests happy. Congrats Rui 🥰🇲🇽🌅

    Apr 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Friends Trip

    Very clean, beautiful trees,great food. The only minor negative was the evening shows. The NEON theme was amazing. The other nights were also really good. We were a group of 22. Although the dancers were amazing, different themed shows then dance would of been nice:)

    Apr 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing hotel

    Hotel and staff were absolutely amazing, always wanted to go to Mexico and this hotel and location didn’t let me down, staff were so helpful and couldn’t do enough for us, celebrating a special birthday and couldn’t ask for a better place to have it

    Apr 26, 2025
Hotel Advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum $33.94 Mexican Pesos, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

    One person of 18 years or over in every room.  No student groups under 21 all year long.

    Minimum check in age is 18 (Jan. - Feb.) (May - Dec.) Minimum check in age is 21 (Mar. - Apr.)

  • Pet Policy : Pets Not Allowed
  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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