What We Love
- The resort is tucked away inland with four swimming pools, day and night entertainment, several restaurants and bars.
Things to Know
- The resort includes a diverse collection of essential and entertaining amenities.
- Your centralized location will allow you to get out and explore Playa del Carmen whenever you like.
Resort Details
- Various Bars / Lounges- La Veranda- La Fiesta- Sports Bar 24- Coco´s bar
- Various Restaurants- Rosa Roja- Bamboo- Rinascita- Black Cow- Beach Club
Consult the hotel upon arrival for hours of operation and dress codes.
- 24-hour front desk
- Accessible facilities
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free high speed internet connection
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Safe deposit box
- Sauna
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports†
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsite
- Fitness center on-site
- Hot tub1 outdoor hot tub.
- Motorized Water Sports †Jet ski, parasailing, waterskiing, diving, deep sea fishing, etc.
- Non-Motorized Water SportsWindsurfing, sailing, kayaks, snorkel gear, body board, one introductory scuba lesson in the pool, paddle boat, others.
- PoolThere are 5 pools on-site. This property has swim-up bars.
- Sauna
- Spa †
- Tennis courtThere are 2 tennis courts on-site. There are 0 lit tennis courts on-site.
- Beach
- General †Access to Pickleball Court at Riu Palace Mexico
- Golf †A golf course is located within 1 mile of the hotel.
This hotel has negotiated a special agreement with Riviera Cancun and Hard Rock Golf Club Riviera Maya golf courses to provide preferential conditions and additional value to our guests.
- On-site EntertainmentAccess to weekly theme parties for everyone
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Jan 16, 2026
Beautiful Resort, but too loud for us.
We stayed at Riu Tequila in a standard room from January 6-15. Pros: 1. Gorgeous resort and weather 2. Beautiful Beach 3. Comfortable/spacious room, although bed is kind of hard if that matters to you. Also, it's two double size beds that are pushed together to form one bed. The balcony is very nice. It didn't matter to us, but the bathroom area is not private at all. There is no door except to the toliet. I think this may matter to some people. Also worth noting that there are really no channels to choose if you speak english only,(most channels are spanish speaking), we found 3 that weren't anything we would watch. 4. The vendors on the beach were very few and not pushy at all. 5. The staff were awesome, helpful, friendly, engaging and kind. 6. This is a very clean resort, housekeeping was so good, as were the grounds crew. Always working and keeping everything clean and beautiful. Cons: 1. Food was just average. I don't recommend the steakhouse at all. The italian place was decent. Most of the dining is buffet. 2. The noise level is very high. There was no quiet anywhere...the pools are all right next to each other, so all the really loud booming music and staff on microphones were as if they were at whichever pool you chose. We could always hear all this noise in our room, so I definitely recommend bringing a white noise machine. You can hear right through the walls in the room to other people's rooms as well. We were awakened several times in the wee hours of the morning by our neighbors banging on the door (sounded like someone was locked out and could not get the attention of the people in the room) and people talking and yelling in our building and outside on the walkways very late at night, we're talking 2am. This is not my idea of a relaxing retreat. If someone is watching tv in the room next to you, you will hear it right through the wall. 3. The coati (Caribbean raccoons) were everywhere, witnessed many people feeding them even though there are signs everywhere saying not to. They attempt and many times succeed in getting up on to your table while you are sitting there eating your food in the outdoor venues. 4. The smoking areas are not enforced at all, people were smoking everywhere. 5. Having researched reviews before we left, I thought the beach would be a 5-10 minute walk, but it was a solid 15 minutes from our room. It's 10 minutes to walk there from the reception area. You can take the shuttle to the beach, but it doesn't fit very many people and you usually can't get on the first one, which means about a 20 minute wait in total until it comes back again. All in all, we had a nice time and made the best of it. The resort and staff were lovely, but the cons are enough to keep me personally from rebooking. If you want a loud party vibe this is the place for you.
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Jan 15, 2026
New year holiday
The hotel is very good service food and staff good The only fault is that the entertainment seems based on the younger generation. They did go above and beyond as it was our anniversary when we were there and they decorated the bed and left tequila in the room as a gift . Our waiter in the evening was very good (polo) I believe that was his name he was always very happy to help Thank you for all your kindness on our stay with you
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Jan 14, 2026
An area surrounded by singing birds and exotic trees, connected to the sea by a beautiful alley.
A good, lively hotel, with good food and lots of opportunities for relaxation. Very good location and infrastructure.
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Jan 13, 2026
Fantastic hotel.
This was our first time in Mexico and we chose Riu Tequila — we’re so glad we did. The hotel is beautiful and spotless, with rooms cleaned daily to a very high standard. Despite what you might hear, it’s really only a party hotel on Fridays, when they host the White & Neon Party — which we absolutely loved. The entertainment was fantastic and it’s definitely not to be missed. The rest of the time there’s a great choice of pools, whether you want a lively atmosphere or something much quieter and more relaxing. We were there on Christmas Eve, which is the main celebration, and the food was outstanding. Everything felt so special and festive, and the staff worked incredibly hard — nothing was too much trouble and their effort really showed. Although the hotel isn’t directly on the beach, it’s only about a 10-minute walk, or you can hop on the beach buggy, which is very convenient. Overall, we had a wonderful stay and would definitely recommend Riu Tequila. We wouldn’t hesitate to return
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Jan 11, 2026
5th time at this resort Fantastic 💫
This is our 5th time at this hotel over the Christmas period and it has never disappointed The staff are fantastic , the cleanliness of the hotel is exceptional and the food is great We only tend to eat in the restaurants our favourite being the ITALIAN the staff in here deserve a special shout out , they are so friendly and they gave us the best welcome on every visit and not to forget the food - it’s the best , they did a gala dinner on NEW YEARS EVE in the ITALIAN and the food set up was just amazing , the Asian restaurant is very good and a big favourite of ours aswell , the food is always great there , the steak house has gone a bit down hill this year , we never had our starters this time round and had to ask for a drink refill and the steak want very good The buffet resturant has every food to offer there,and the Christmas gala night was again fantastic We enjoyed the shows on the night the 70’s80’s disco night was great , grease , Micheal Jackson and we always love the silent disco , just want to mention HECTOR who gives his 💯 in every performance ,Riu Tequila always do the best parties , the neon being our favourite , the beach is a short walk away or there is a little shuttle cart to take you from outside the hotel - the beach is just beautiful , so clean and it’s not a problem to get a sunbed We can’t recommend this hotel enough down to the staff they are just fantastic, the food is amazing , the cleanliness and the beautiful grounds and beach , we just love it and have booked to come again next Christmas Thankyou Riu tequila
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum $33.94 Mexican Pesos, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.One person of 18 years or over in every room. No student groups under 21 all year long.
Minimum check in age is 18 (Jan. - Feb.) (May - Dec.) Minimum check in age is 21 (Mar. - Apr.)
- Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26