What We Love

  • No reservations are needed at any of the restaurants.
  • There’s a full calendar of supervised activities for kids ages 4-12.
  • Get a bottle of tequila sent to your room for your birthday!

Things to Know

  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • The resort is only 30 minutes away from the airport.
  • The Mayan ruins are on-site and nearby at Chichen Itza. For history buffs, it's a great dose of antiquity.
At this seaside slice of heaven, you’ll find an off-the-charts beach vacation waiting for you. Riu Palace Peninsula is everything you’ve ever wanted, plus more. The resort is all-inclusive meaning a stress-free getaway: drinks, food and activities are all included in the price of your stay! 

Take a day trip to Isla Mujeres to see the sea turtles or rent a moped or scooter and ride around Cancun. The resort’s rooms offer beautiful views from the balconies or terraces. Celebrating a birthday? A bottle of tequila can be sent to your room! Guests report excellent service that makes them feel like royalty. Don’t forget to head to the spa for the massages, steam baths and saunas or rent jet skis or go scuba diving for an epic adventure. For those who want to get away from the kids, the resort offers adults-only deluxe villas in an adults-only area. Lounge around all you want in peace in quiet. 

The resort also offers the RiuLand program that takes care of the kiddos with entertainment and activities for a family-friendly getaway. No matter if you’re escaping to paradise with the family or your significant other, Riu Palace Peninsula has it all!

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 2011
Floors: 20
Total rooms: 562

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Resort Details

Dining

Indulge your palate with outstanding global cuisine!
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Amenities

The resort offers 24-hour room service, spa / sauna services, an exercise gym and more!
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Activities

Water sports, children's programs and golf courses are just a few of the excellent activities!
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Hotel Advisories

Advisory ***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The state of Quintana Roo will be charging a sanitation tax of $76.00 MXN (approx. $5 USD) per person per night occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Service Charges
Maid: Included in vacation price.
Bellman: Included in vacation price.

*Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*
Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8757 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Everyone should spend time in a paradise like this, it should be a LAW

    By far the best hotel I have ever stayed at in my life. I went to celebrate my wedding anniversary with my beautiful wife and we were treated with so much love and affection from the very first day. At the reception we met a young lady who welcomed us with joy and love and offered us drinks and, since it was our wedding anniversary, gave us a room upgrade. My hat goes off to Kevin and Miguel, who are the leaders of their areas, who were like lifelong friends, always super attentive and giving us tips about the city and always serving us with mastery. I recommend that everyone who can go stay there; you won't regret it.

    Oct 03, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Holiday

    Amazing holiday, couldn't fault a thing! We'll even be back to get married there in the close future x

    Oct 02, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Will come nack

    This was my first trip out of the country and I enjoyed myself plenty. The service was amazing room and views were also excellent.

    Sep 30, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    First trip ever, I will be back

    First trip ever, I will be back. The staff was wonderful food too, had a little trouble with our rooms at first but was fixed quick

    Sep 28, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    There's no better hotel in Cancun

    We're from the UK and we're pretty well travelled, but this hotel is honestly one of the best hotels we've ever stayed in. ALL rooms have sea views, which is pretty spectacular and the sunrise from the beach was beautiful. The beach is clean and has plenty of sunbeds with parasols available. It has a beach bar that also has hot drinks and snacks. The pools are big with the entertainment team doing a fab job in that heat and the pool bar doesn't get too overcrowded. Food at this hotel has to be why I've given 5 stars. It's insanely good with a huge selection of hot and cold meals, vegetarian, vegan you name it, they have it. My personal favourite was the daily fresh bread and abundance of avocado. There are parties if you like that kind of vibe. They are held in between this hotel and the Riu Caribe next door. They have white, pink, neon and jungle parties which are all exactly the same just different themes. They're so good. Held in and around the pool and last about 4 or 5 hours. We also booked Coco Bongo from around the pool. The guys are there most days and are genuine. We did go for the top package because we'd heard so many mixed reviews but our seats couldn't have been better. We paid about £160 each which I know is extreme but we'd do the same again given the chance. Overall, this hotel is incredible and if we ever returned to Mexico, this is where we'd stay.

    Sep 27, 2024