What We Love
- No reservations are needed at any of the restaurants.
- There’s a full calendar of supervised activities for kids ages 4-12.
- Get a bottle of tequila sent to your room for your birthday!
Things to Know
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- The resort is only 30 minutes away from the airport.
- The Mayan ruins are on-site and nearby at Chichen Itza. For history buffs, it's a great dose of antiquity.
Location
Cancun - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Service Charges
Maid: Included in vacation price.
Bellman: Included in vacation price.
*Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8828 reviews-
Fabulous Stay
Can’t fault this hotel, excellent in very way 5⭐️ The friendliest staff, super clean at all times, fantastic food, stunning views, amazing rooms and outstanding entertainments and team. ❤️❤️❤️❤️
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HAVEN IN PARADISE!!!
Hotel Riu Palace Peninsula - Paradise in Mexico, Cancun. This is our 16 stay in this lovely place and we'll be back for many more. Our greatest appreciation for all help to Daniel Orozco - Public Relation manager and all hard working resort staff. Lookin forward to meet with all of you in spring.
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Luxury
This is my second Riu Palace vacation in Mexico and it's first class five star. The staff are all friendly. I wish the entertainment would be earlier in the day however. 9:30 is late for me to be staying up for entertainment.
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Great !
I cant wait to come back and visit ! Every thing about This trip was great Food Services cant wait to go again !
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Lovely property!
Beautiful property. The staff is amazing. Food delicious and varied. Pool in the adult section is clean and quiet. I was disappointed to find ourselves on the third floor with one bed after i wrote snd called to advise that my friend had mobility issues. I know the property was full but i did book it months in advance.