What We Love
- No reservations are needed at any of the restaurants.
- Bring your evening entertainment up a notch with weekly theme nights!
- Learn what it feels like to be beach royalty thanks to uncompromising service.
Things to Know
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- The resort is less than 20 minutes away from the airport.
- Adults-only access is limited to guests ages 18 and older.
Riu Palace Paradise Island has it all! This all-inclusive Paradise Island resort sits on a dreamy, three-mile stretch of sand where you can relax, drink and enjoy the world, and that’s just one of the perks!
All-inclusive means a stress-free getaway: drinks, food and activities are all included in the price of your vacay! Toggle between the Jacuzzi at the infinity pool or indulge in a treatment at the lush spa. Guests can also hit the casino next door and hang at the always festive, hip bars until they decide to retreat to their rooms. The rooms offer great comfort with beautiful ocean views on the patio or terrace, a minibar and beverage dispenser, a coffee maker and satellite TV.
No reservations are needed at any of the restaurants, so guests and dine on specialty cuisine whenever they want! Have you been sold yet? Riu Palace Paradise Island awaits!
Location
Paradise Island - BeachProperty Information
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Resort Details
Dining
Amenities
Activities
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policies - At least one person 21 years or older is required in every room during the months of February through May. During the remainder of the year, at least one person 18 years or older is required in every room.The Hotel reserves
the right of admission and may request a guest present his/her passport or official ID as proof of age. Guests can and will be removed from the property, at their own expense, if any disturbance or complaint from other guests or hotel staff arises. Parties
in rooms are not permitted. Unruly behavior by individuals or groups is not allowed at any property at any time during the year.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
This hotel is adults only and children are not allowed.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1294 reviews
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Jul 31, 2020Good Stay
We were treated very well at the hotel. Vera and Crystal were very nice to us at the buffet! Great people with great attitudes. The food was delicious as well. Vanessa at the front desk helped us to check out a day early and get a refund for the missed night. The 1800 number for Riu I am very displeased with. When I called at 8AM for before my flight to the Bahamas from Miami I specifically asked if the beaches were open. They said yes. We got to the hotel at 1:30 PM to find out that the beaches were in fact closed as of 5 AM that morning sorry they lied and we waisted tons of money. We managed to have a good time regardless, but I was so angry about that.
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Jul 24, 2020
Excellent vacation at this hotel from July 7th to 14th 2020
We had a wonderful time at this hotel: every single person at this hotel did their best to enjoy our stay. The food was amazing. The safety precaution was excellent.Just one comment when the food service was a la carte the service was bit slow but we understand that they were not yet ready. But we had a great time
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Jul 22, 2020Disappointed in Customer Service
I booked a trip back in March 2020 through Vacation Express (tour operator) which included flight and hotel - Reservation #1761453. Unfortunately, we were unable to travel because our passports were lost in an overnight UPS package. We were immediately provided with an airline voucher from Silver Airlines, but it took 4 months to get a final response from Hotel Riu. Finally, even with an executive's involvement, they advised that this unusual and uncontrollable event was not a valid reason for a credit ($1,500 value) to be used at a later time. Vacation Express felt bad for our situation and made an exception to their standard practices by proving us with a travel voucher of $480 even though they were not refunded by Hotel Riu. When I left a poor google review about this matter, Hotel Riu responded by advising me to contact my tour operator (same response I've received all along). I am greatly disappointed with the customer service experience and the hotel's refusal to make an exception under the unforeseen circumstances. Frankly, I am mostly surprised as the hotel's reviews were mostly positive. I would imagine that a large corporation like Hotel Riu would be able accommodate a request of this nature to ensure that we would book with them in the future. Instead, I will be using the vouchers that I received from Vacation Express to rebook our trip with another hotel.
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Jul 16, 2020COVID19
Had the same experience as Juan above. The beach was closed three of our 5 days too, which was the reason we went for our anniversary. There was no warning. Buffet was mediocre at best, and all the other restaurants were closed. The swim up bar was not functional, though the site said it would be. The staff were wonderful, though. I unfortunately suggest waiting out the virus to go. I would say you have less of a danger of contracting the virus there or even traveling, but the money spent was not really worth it considering what was available. The beach is beautiful though, when it’s open.
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Jul 15, 2020
Hotel was not fully opebed
I booked a vacation at riu in Bahamas 🇧🇸 paradise island. Hotel 🏨 was not fully opened but i was charge like it was. Restaurants were all close except the buffet style one which was horrible. I had to go pay for dinner in other restaurants even though I was in a all inclusive one. They close beach for 3 days. I was there for 5days so imagine how that went. It was very frustrating and the hotel managers were saying that it was the government. So why open the place if there is going to be restrictions on your vacation. Might as well stay here.