Riu Palace Paradise Island Adults Only - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2647 reviews

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  Good food, close to the beach and beautiful views

  Overall, the Hotel Riu Palace on Paradise Island was great. The food was really good and even better at the specialty restaurants. The beach was really nice and the water was blue, clear and excellent for swimming. It was really nice not to have to walk far from the hotel to the beach. The pool bar was awesome with an infinity edge and it was warm. You could see the beautiful blue ocean from the pool bar infinity edge. There are plenty of locals asking you to purchase things while on the beach, but make your wishes known up front and they generally didn't hang around bugging you. The town felt very safe and we didn't have any issues walking to town to and from the hotel.

  Mar 16, 2025
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  Last minute getaway

  The food, drink and entertainment was wonderful. The staff at the buffets and restaurants were outstanding. It was hit and miss for us at the service desk and although some bartenders were very friendly, others were ok (even though we tipped every time). Also, the beach staff was very nice and hard working. Unfortunately, our room’s HVAC was loud especially while sleeping. Otherwise the room and shower with soap, shampoo, robes was nice.

  Mar 15, 2025
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  Great Honeymoon hotel

  Our honeymoon was nothing short of magical! From the moment we arrived, we were greeted with warm hospitality and a special welcome treat that set the tone for an unforgettable stay. The room was absolutely stunning—elegantly decorated, spacious, and with breathtaking views. The private balcony and jacuzzi added the perfect touch of romance. We were even surprised with a beautifully arranged honeymoon setup, complete with rose petals and a complimentary bottle of champagne! The service was impeccable; every staff member went above and beyond to make our stay special. From personalized recommendations to small gestures like hand-written notes, we felt truly pampered. The dining experience was exquisite. We enjoyed a romantic candlelit dinner by the beach, where the gourmet cuisine and fine wine made for a perfect evening. Breakfast in bed with fresh pastries, tropical fruits, and delicious coffee was another highlight. The facilities were top-notch. The infinity pool overlooking the ocean was a dreamy spot to relax, and the spa treatments left us feeling completely rejuvenated. We also enjoyed a private sunset cruise organized by the hotel, making our trip even more memorable.

  Mar 14, 2025
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  Enjoyable Stay w/Some Minor Drawbacks

  We recently stayed at the RIU Paradise Island Resort and overall had a pleasant experience. The drinks are strong, and you’ll never go hungry — there’s always food available. However, securing a restaurant reservation was challenging. During our four-night stay, we managed to get just one reservation, and while the meal was fine, it wasn’t particularly memorable. The service was a highlight — staff members were attentive, accommodating every request, and always available. The resort itself feels like a 3-star property. Some areas are lovely, while others could use an update. One consistent issue we noticed was the slippery floors, especially in the buffet area and our room. They appeared clean but were noticeably slick. The beach is beautiful, and the pool area is enjoyable, but getting a poolside chair requires an early start — otherwise, you’re out of luck. Additionally, we felt there weren’t enough shaded outdoor seating options to comfortably enjoy the warm weather and ocean breeze. Despite a few drawbacks, we enjoyed our stay and appreciated the attentive service and relaxing beachfront setting.

  Mar 14, 2025
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  Relaxing trip

  Check in was quick when we arrived in our room the dresser was broke we called right away no one ever came to fix it during our week visit. The cleaning crew was just ok. When we came back to our room (twice) we had no towels, we called at 5:30 no one ever came, we only had 1 robe in our room which we had to share as a towel to get ready because we had dinner reservations at 6:30 so we went and got back around 7:30 STILL no towels, had to call again and FINALLY they came. Our in room bar leaked vodka (we never used it) the whole time they came to replace the bottle but just left it on the counter and did not place it back in the locked cabinet. Getting change for larger bills is almost impossible at the front desk and they are not nice about it you are told to ask the bars to exchange money. ( there is not an ATM or cash exchange machine) The bar tenders are awesome and work hard. A special Thank you to Hugh and Marco for their attentiveness and friendly personalities! The food was good although having to make reservations two days in advance is annoying and most times we’re unavailable until 8:30 in the evening. Honestly the food in the Buffett was better than the steakhouse. We had reservations twice for steakhouse and wanted to substitute the surf and turf filet for ribeye and were told we couldn’t have two entrees but the couple next to us were allowed, we complained about it but were brushed off like oh well! Zero consistency amongst staff members. The pool and beach staff were amazing and really work hard every day! The entertainment was Great however that is the only thing to do at this place. If you are looking for shopping, other entertainment, or a variety of anything to do this is not your place. The Essential store they have in parking lot across the street has the essentials for sure but be prepared to pay big money for it! Everything is double what is should be. Knowing that they bleach the chairs by the outside bar might have been helpful to know before we sat in them both my husband and I left with beach all over our clothes the last morning. We had a Great week with each other in spite of some of these experiences but would not choose the RIU again.

  Mar 14, 2025