What We Love

  • No reservations needed at any of the restaurants.
  • The teal ocean and breezy palms on the white sand of Flamingos Beach. Swoon-worthy.
  • Sipping on cocktails and watching the crazy beautiful pink sunsets over the water.
  • The spa where you can descend into relaxing massages & thalassotherapy, a seawater treatment.
  • The in-pool loungers where you can lounge, swim around a bit, then return to work on your tan.

Things to Know

  • It's just 8 miles away from the airport. Blink, and you'll be there.
  • Don't miss horseback riding in the Sierra Madres or swimming with the dolphins in Banderas Bay.
  • There's an 18-hole, championship golf course that a coconut's throw away.
  • Check out the bodyboarding, windsurfing, catamarans and more. Dive in.
  • On land, there's volleyball, billiards and for the flexible/bendy types, there's gymnastics.
Hotel Promotions
Elite Club Amenities
The guest staying in the Elite Club categories receive the following amenities:

• Premium room locations.
• Access to exclusive Elite Club lounge.
• Access to exclusive designated Elite Club beach area.
• Access to exclusive premium branded drinks at selected bars.
• Upgraded in-room liquor dispenser with premium brands.
• Upgraded minibar with snacks and bottle of wine.
• Upgraded room service menu.
• In-room aromatherapy.
• Exclusive welcome gift.
• Exclusive Elite Club a-la-carte restaurant for dinner.
• Exclusive restaurant for breakfast, including a-la-carte menu options.
• Dinner reservation available for the a-la carte restaurants through
the RIU App.
• Dedicated check in area and Elite Club wristband.
• Confirmed late check out until 1 PM and early check in based on
availability.

Important Information:  Redemption information will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 04 Jan 2024 to 23 Dec 2026
Travel Dates: 04 Jan 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $500 in Resort Credits.
Guests will receive up to $500 in coupons per room towards the purchase of Spa Services, Scuba Diving, Wedding Services, Rental Car, and Photography.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply.
Applicable Dates:
Booking Dates: 14 Dec 2023 to 22 Dec 2025
Travel Dates: 24 Dec 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $630 in Resort Credits.
Guests will receive up to $630 in coupons per room towards the purchase of Spa Services, Scuba Diving, Wedding Services, Rental Car, and Photography.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply.
Applicable Dates:
Booking Dates: 14 Dec 2023 to 22 Dec 2025
Travel Dates: 24 Dec 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions.
Guests celebrating their honeymoon with us will receive 
- Surprise welcome gift in the room
- Small bottle of Tequila
- King Bed ( subject to availability)
- Late Check out (subject to availability at time of departure)
Complimentary upgrade to next available room category ( subject to availability and upon request)
- $35 Spa Credit for a selected service in "Specials for couples" category (120 min)

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in. Emission date of less than 90 days
Applicable Dates:
Booking Dates: 27 Jun 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The All-Inclusive program includes the following amenities:

• All meals, snacks, and beverages 
• Room service 24 hours a day
• Regularly restocked minibar and liquor dispenser
• Drink service at the pool
• Group fitness activities in the RiuFit area
• Beach volleyball court, kayaking, small catamaran, bodyboarding
• Daytime entertainment program (daily)
• Live music, shows & Riu entertainment (daily)
• WiFi throughout the hotel
• Taxes and tips included

Important Information:  Redemption information will be provided by the hotel at check-in.  All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.
Applicable Dates:
Booking Dates: 10 Jul 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges
Guests staying at Riu Palace Pacifico have full access of the resort facilities at:

• Riu Vallarta
• Riu Jalisco.

Important Information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in.  Transportation available but not included.  Please be aware that breakfast and dinner must be taken at the booked hotel.
Applicable Dates:
Booking Dates: 28 Feb 2023 to 23 Dec 2026
Travel Dates: 02 Dec 2023 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • Elite Club Restaurant
    A-la-carte restaurant exclusively for Elite Club guests. Dinner Only
  • Guacamole
    Mexican a-la-carte restaurant with starters buffet. Dinner only.
  • Krystal
    A-la-carte restaurant serving fusion cuisine. Dinner only.
  • Kyoto
    A-la-carte restaurant serving Asian cuisine. Dinner only.
  • La Peninsula
    Main Buffet restaurant with live cooking stations, serving international cuisine. Breakfast, lunch and Dinner.
  • La Toscana
    Italian a-la-carte restaurant with starters and desserts buffet. Dinner Only.
  • Pepe´s Food Grill
    Snacks. Lunch only.
  • Steakhouse
    A-la-carte restaurant. Dinner only.
  • Tiki Taco
    Tacos. Lunch only.
  • Various Lounges/Bars
    - Sports Bar 24 hours with snacks
    - Marlin Swim-up Bar 
    - Daiquiri Lobby Bar
    - Bolero Theatre Bar
    - Capuchino Patisserie & Ice Cream Parlor
    - Elite Club Lounge exclusively for Elite Club guests
    - Elite Club Beach Bar exclusively for Elite Club guests
Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
  • Bell staff/porter
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free high speed internet connection
  • Free parking
  • Game room
  • 24-hour front desk
  • 24-hour room service
  • Complies with Local/State/Federal laws for disabled
  • Bell staff/porter
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free high speed internet connection
  • Free parking
  • Game room
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Pool
  • Restaurant
  • Room service
  • Safe deposit box
  • Spa†
  • Steam bath
  • Wakeup service
  • Water sports†

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • Non-Motorized Water Sports
    This includes catamarans, kayaking, body boards and 1 introductory scuba diving lesson in the pool.
  • Pool
    There is 3 pool on-site. 

  • Spa †
    There is 1 indoor hot tub. 
Off-Site Recreation
  • Golf †

    A golf course is located within a mile of the hotel that provides preferential conditions and additional value to our guests. 

  • Motorized Water Sports †
On-Site Attraction
  • On-site Entertainment
    Access to weekly theme parties for everyone

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 7304 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Place!

    Very nice property. Friendly staff and good amenities. The only negative we found is that they do not provide shade umbrellas on the beach. Would stay here again!

    Jul 01, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    We will be back!

    This was our second time staying at this property. We take about 3 trips to Mexico/Caribbean every year. We enjoyed it very much. The restaurants are great and this place has the best breakfast buffet I've ever seen. Our room was comfortable and everyone who worked there seemed to be happy and helpful. I have 5 small suggestions that could make this place better: 1. you need a bathroom on the same level as the pools (and restaurants) are. It makes no sense that you have to go down stairs to get to the spa or beach bathroom - I don't think that people ever left the "standing" pool - EWWWW 2. please put some type of non-slip mat in the shower. We had one the first stay but not the second and our shower was extremely slippery 3. BLANKETS - our room was so cold and there was no blanket, just the flat sheet and another sheet. Good news is our AC was amazing 4. you need more servers by the pool, they were running their tails off, sometimes having another person carry the 2nd tray of drinks they were bringing out. They need some help! 5. the pool was very, very warm. Not sure much can be done about this It would also be nice to have an a la carte option for lunch. Like I said, we will be back and these are wishes that would be very nice to have. Highly recommend this property...plus NO KIDS! Bonus!

    Jun 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic stay

    Loved my stay at Riu Palace Pacifico. Must get in line early at the steakhouse. Also would recommend going into Puerto Vallarta with a taxi instead of booking a tour onsite.,Bucearias was another tiny town with a market. 10 minute taxi from Riu. This Riu also has designated taxi drivers when you have to go back to the airport. The pools and beach were very nice. Really liked the poolside food. Nice touch. You must go to the sports bar restaurant for wings, burger Mac and cheese and Cobb salad. Enjoy!

    Jun 29, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great resort

    Resort was very nice. Food was good, people friendly, very clean, room was good with awesome mattress and pillows. definitely will go back again.

    Jun 28, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Beautiful Hotel…..

    We stayed from June 21-28 in RIU Pacifico Puerto Vallarta is our RIU Palace 2nd experience , beautiful place , the first one was in Cancun all adults, couple of things to say the first day we arrived while waiting to be able to check in to our room we went to the main buffet then to have some drinks around the pool beach areas, well we could not find anyone to helps us with drinks and the ones I flagged down they told me the would be back .. but they never came back .. so I end up getting them my self , the other one is I know now the standard rooms view at list our was terrible because is on the rear of the hotel so I went to the front desk right away and tried to upgrade to front ocean view! That’s the way to go .. 4th floor 4043 , we love the best the Italian a la cart restaurant and the Crystal sea food place , the main buffet had a great variety but some really blend and I am not picky eater, a big recognizing is for the best server believe or not we got and was “ Julian “at the main buffet!for breakfast and lunch Nuestro amigo Julian “ should be working on a higher level position.. we could not bragged more about his attention and skills

    Jun 28, 2025
Hotel Advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
  • AdvisoryRiu Party in Puerto Vallarta will be temporarily paused during the renovation of Riu Jalisco. The renovation will begin on August 18, 2025, and the hotel will reopen on December 20, 2025. As a result, the Riu Party will not be available for guests at Riu Vallarta and Riu Palace Pacifico during this period. We appreciate your understanding and look forward to resuming the Riu Party events upon the completion of the renovations.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted. EFFECTIVE FROM 03/30/21

    Transfer Policy - A price may display, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fee are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed
  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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