What We Love

  • No reservations needed at any of the restaurants.
  • The teal ocean and breezy palms on the white sand of Flamingos Beach. Swoon-worthy.
  • RiuLand, where kiddos can get immersed in arts and crafts while you enjoy some sand 'n surf therapy.
  • Sipping on cocktails and watching the crazy beautiful pink sunsets over the water.
  • The spa where you can descend into relaxing massages & thalassotherapy, a seawater treatment.
  • The in-pool loungers where you can lounge, swim around a bit, then return to work on your tan.

Things to Know

  • It's just 8 miles away from the airport. Blink, and you'll be there.
  • Don't miss horseback riding in the Sierra Madres or swimming with the dolphins in Banderas Bay.
  • There's an 18-hole, championship golf course that a coconut's throw away.
  • Check out the bodyboarding, windsurfing, catamarans and more. Dive in.
  • On land, there's volleyball, billiards and for the flexible/bendy types, there's gymnastics.
True Beach Lovers, this resort on the Riviera Nayarit is where you can revel in an everything-you-want dream escape. Sheltered by the Sierra Madres, it's a beachy haven that's brimming with excitement: unlimited slushy drinks and epic cuisine, an impressive spa, water sports out the wazoo and so much more. You're long overdue for treating yourself. 

Location

Riviera Nayarit - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or : 9 miles

Property Information

Year Built: 2008
Accessible rooms: 4
Floors: 9
Total rooms: 445

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Resort Details

Dining

You don’t have to go far for delicious food and drinks, these options have you covered.
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Amenities

Treat yourself to everything that this resort has to offer and more.
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Activities

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
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Hotel Advisories

Advisory Occupancy Requirements - Guests booking any 2 Bedroom Family Suite must have a minimum of 3 adults or 2 adults and 2 children (between ages 2-12). If your reservation does not meet one of these occupancy requirements, your reservation will be denied.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - 
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Spring Break Policies - 
At least one person 21 years or older is required in every room February through April. Spring Breakers (either groups or individuals, regardless of age) are not allowed at any RIU property, at any time during the year. RIU Hotels & Resorts, reserves the right to withhold admission to any Spring Breaker. The hotel reserves the right of admission and may request clients to show passport or official ID to prove full identification. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff. Parties in rooms are not allowed. Spring break groups or unruly behavior is not allowed all year round at any property.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 5411 reviews
  • 4.0 star tripadvisor rating
    Riu Palace Pacifico

    This was our 8th year going to Riu Palace Pacifico! Love this resort and it's staff! Maribel, Jose, Francisco, Marco, Alex, Jerome, Alfonso and Victor are all amazing people (like family now!). Food is always fantastic! How often do you get eat duck ala orange?! And at a buffet to boot! Rooms are very nice, but they need some new pillows, mattresses and bedding. Wish the tub/shower wasn't so narrow as it can get very slippery. Otherwise another great stay!

    Mar 23, 2020
  • 5.0 star tripadvisor rating
    Perfect hotel

    Beautiful beach, very clean hotel, beautiful rooms and perfect service . The food is also very good. Extraordinary buffet and 4 themes restaurant, steak, Japanese, Mexican and new style cuisine .very big swimming pool and daily shows. Very very good place

    Mar 22, 2020
  • 4.0 star tripadvisor rating
    Fabulous but reservations

    The Positives. This place is in a fantastic position right next to the beach and ideal for a relaxing vacation. The food is varied and beautifully presented. What’s more it tastes good, even the desserts! Being on the coast there is plenty of fish and shellfish and the salads, meat dishes, Mexican food and so on means there is something to suit all tastes. The All Inclusive deal makes life so simple as wine and drinks are included before, during and after the meal. We have never in our experience met such dedicated and cheerful staff. Everyone was together in providing a first class service, hassle free in all parts of the hotel. Waitress service was excellent.......Thank you Janet, Lucy and Roxanna for your attentiveness. The Cappuccinos in the Sports Bar were some of the best we’ve tasted. There are many bars and restaurants to choose from, each providing quite a different experience. The evening entertainment was varied but notable for us was the Mexican dancing evening and the Mariachi band. If your thing is aqua sports then for a fairly hefty fee you can parasail, sail a catamaran and jet ski. These are the things that would make us recommend this place. Things less positive. The entertainment team were ever present and for the author of this article a real pain in the a...e! Let’s say they all Iike the sound of their own voices especially when through a microphone. The volume was deafening around the pool and in the theatre. Some of the other guests ( much younger than us and mostly totally inebriated) we found to be very loud in speech and in manner. North America comes to mind. Whilst the pool is magnificent we were concerned that the proper- uppers of the poolside bar, who imbibed all day, never got out of the water to go to the loo.Say no more....... John Aponte in the piano bar might take on board that he is providing background entertainment and not a solo performance. Once again the volume was so loud that conversation became difficult even at the back of a substantially large bar. He is a talented guy but he is after all performing for the guests benefit and not his own. There are not enough toilets for day time use. Some of the male serving staff at lunch outside on the terrace were seriously short of personal skills. We wondered what sort of work they might be doing if they weren’t in their present jobs and to which they might be better suited. Overall we would recommend this hotel to friends. It is spotlessly clean which is a big plus and very reassuring at the time of writing.

    Mar 21, 2020
  • 5.0 star tripadvisor rating
    Wonderful hotel

    We had a wonder holiday at this hotel. You always know what you’re going to get with Riu. Lovely room, fantastic pool, plenty of choices in the restaurant. This our second stay with Riu and would definitely recommend.

    Mar 21, 2020
  • 3.0 star tripadvisor rating
    Grumpy holidamaker

    Not happy. Not good for vegetarians At lunch today just veg salad chips. Not enough utensils out. One lady used the chicken utensil to pick up some tuna. Someone who eats fish but not meat would have used that. Just think people

    Mar 20, 2020