Riu Palace Pacifico - All Inclusive - Adults Only

Customer Ratings & Reviews

TripAdvisor Traveler Rating

7459 reviews

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  Another Premium Experience

  We spent another delightful week at the RPP in early February. It has been renovated in recent years, is located on a wonderful beach, provides many varied drinking/dining options, is staffed by friendly professional folks, and is kept scrupulously clean and well maintained. Thanks to the Elite Club our room was centrally placed on the top floor, away from some of the ground-level noise and with a first-class view of the bay (and playing whales). As usual we sampled a number of the drinking and dining options - with our favorites being the Elite Club lounge, Elite Club beach service, Krystal restaurant, Elite Club restaurant, and La Peninsula for breakfast and lunch. We are "beach people" rather than "pool people" so we enjoyed the Bali beds in the Elite Club beach area for the extra shade and quieter location. (They are also closer to the $35 beach massage parlors.) We are not big entertainment folks so the most we can comment on the entertainment (RIU Party) offerings were that they were loud. Many staff are consistent from year to year and provide excellent service - provided you do some tipping. As you may have guessed, we are fond of the extra pampering we get due to the added cost of the Elite Club. A few suggestions for RPP management: 1) Provide more than one Elite Club desk clerk to expedite check-ins when several EC guests arrive at the same time. If regular guests have multiple staff to check them in after a long day of travel, why do you "penalize" Elite Club guests by making them wait?; 2) Just as the Elite Club offers some premium liquors, why can't there be some higher quality wines offered to Elite Club guests? And perhaps some anejo tequila?; 3) The resort provides minimal "rules" for guests. So please enforce those rules that do exist - enforce the dress code for ala-carte restaurants; keep wet bathing suits off of the lobby upholstered furniture; keep outside vendors off of the private section of the beach.

  Feb 15, 2026
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  The staff here are the best!

  This is our second visit to this location and on both trips we’ve met the kindest folks and eaten WAY too much delicious food! I love to practice my Spanish and most employees (who speak English far better than I speak Español) were so patient and cheerful taking the time to help me. Judith who works the dining area near Daiquiri was especially friendly and attentive. She stopped by regularly both to take care of us and give me some of her valuable time to help me practice. I really hope that I get to see her again on a future visit to Riu! If you visit be sure you also try one of the morning RiuFit classes, then in the evening enjoy the complimentary freshly crafted artisan cocktails available in the the lobby. All the staff we encountered here were just lovely to chat with and I look forward to returning in the future.

  Feb 15, 2026
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  PERFECT VACATION!!!!!

  We spent 16 days in total inclusion — wonderful people, delicious food, and endless fun. We have been coming to the Riu Palace Pacifico for many years, and each year is even better than the last. The senior staff, front desk team, and all the employees go above and beyond to accommodate every guest’s needs. The ELITE CLUB is a unique experience that we highly recommend. Coming to the Riu Palace Pacifico feels like coming home — actually, even better, because it’s all-inclusive. You simply relax at the beach or by the pools without a worry. The food is amazing: fresh, varied, and beautifully prepared — from breakfast to lunch to dinner. And we can’t forget the specialty restaurants, where you can savor different cultural dishes. Sixteen days felt perfect… and next year, we may stay even longer! THANK YOU TO EVERYONE!!!!!

  Feb 14, 2026
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  Winter vacation

  We stayed in room 7076. This faces south and is considered partial ocean view. There is construction going on below, but it is really only noticeable when on the balcony. The food was very good everywhere. We did not make it to the steakhouse or the fancy restaurant due to lines and preference. Julian at the breakfast buffet was fun each morning. They threw a nice superbowl party. The pools were good sizes and nice temperature. The larger one to the south has a ramp into the water. Room for improvement: Bathroom access requires a trip down stairs to the beach and down more stairs under the pool deck or back to the main building. This also requires stairs or trip down a ramp. The deck is also quite slippery, but staff are continually working on that with mops and squeegees. There were some falls. Overall it was great and we would be happy to go back.

  Feb 14, 2026
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  Highly recommend!

  High recommend and would return! Great food, drinks and entertainment. Very good location and very friendly staff! Rooms were nice and lots of lounge chairs at the beach!

  Feb 08, 2026