What We Love
- No reservations needed at any of the restaurants.
- The teal ocean and breezy palms on the white sand of Flamingos Beach. Swoon-worthy.
- Sipping on cocktails and watching the crazy beautiful pink sunsets over the water.
- The spa where you can descend into relaxing massages & thalassotherapy, a seawater treatment.
- The in-pool loungers where you can lounge, swim around a bit, then return to work on your tan.
Things to Know
- It's just 8 miles away from the airport. Blink, and you'll be there.
- Don't miss horseback riding in the Sierra Madres or swimming with the dolphins in Banderas Bay.
- There's an 18-hole, championship golf course that a coconut's throw away.
- Check out the bodyboarding, windsurfing, catamarans and more. Dive in.
- On land, there's volleyball, billiards and for the flexible/bendy types, there's gymnastics.
Resort Details
- Elite Club RestaurantA-la-carte restaurant exclusively for Elite Club guests. Dinner Only
- GuacamoleMexican a-la-carte restaurant with starters buffet. Dinner only.
- KrystalA-la-carte restaurant serving fusion cuisine. Dinner only.
- KyotoA-la-carte restaurant serving Asian cuisine. Dinner only.
- La PeninsulaMain Buffet restaurant with live cooking stations, serving international cuisine. Breakfast, lunch and Dinner.
- La ToscanaItalian a-la-carte restaurant with starters and desserts buffet. Dinner Only.
- Pepe´s Food Grill
- Snacks. Lunch only.
- SteakhouseA-la-carte restaurant. Dinner only.
- Tiki TacoTacos. Lunch only.
- Various Lounges/Bars- Sports Bar 24 hours with snacks
- Marlin Swim-up Bar
- Daiquiri Lobby Bar- Bolero Theatre Bar- Capuchino Patisserie & Ice Cream Parlor- Elite Club Lounge exclusively for Elite Club guests- Elite Club Beach Bar exclusively for Elite Club guests
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Bell staff/porter
- Concierge desk
- Elevators
- Exercise gym
- Free high speed internet connection
- Free parking
- Game room
- 24-hour front desk
- 24-hour room service
- Complies with Local/State/Federal laws for disabled
- Bell staff/porter
- Concierge desk
- Elevators
- Exercise gym
- Free high speed internet connection
- Free parking
- Game room
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Lounges/bars
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Room service
- Safe deposit box
- Spa†
- Steam bath
- Wakeup service
- Water sports†
† Fees may apply
- Direct access to a beach
- Fitness center on-site
- Non-Motorized Water SportsThis includes catamarans, kayaking, body boards and 1 introductory scuba diving lesson in the pool.
- PoolThere is 3 pool on-site.
- Spa †There is 1 indoor hot tub.
- Golf †
A golf course is located within a mile of the hotel that provides preferential conditions and additional value to our guests.
- Motorized Water Sports †
- On-site EntertainmentAccess to weekly theme parties for everyone
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7391 reviews
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Sep 06, 2025Big Mistake!
A big mistake. Would not stay here again. 1. You have to download an app to find out any information on the hotel. The staff does not seem to want to answer any questions and keep telling you to check the app for everything, which can prove difficult because the WIFI is terrible. 2. They boast 5 restaurants, but two are closed per night which we did not find out until we got there. This resulted in long waits at the restaurants. 3. Half of the restaurants made my husband's stomach turn upside down. 4. Drinks are completely watered down, and overly sweet. 5. They were doing "maintenance" on our floor which meant the whole hallway smelled like paint and paint thinner with maintenance carts lining the hallway. We understand work has to happen, so we never complained and carried on. 6. The real kicker came at check out when they claimed that someone smelled smoke in our room. They did not tell us when this happened, who smelled it, or approach us about it at any point during our stay. We did not smell this, so we never had an issue. They then demanded we pay $150 fee for the smoke, which was never brought up to us, we did not notice, and what felt like extorted us at the end of our trip. There are so many gorgeous places to stay in Vallarta, don't waste your time here.
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Sep 03, 2025Nice resort Nice pool
Did decent research on this resort and chose because this was the best choice in the area. We took a cab from airport and it was easy. When we arrived it was easy checkin with no line but room wasn't ready so we went to lunch at a restaurant until it was. Room was nice enough for us and partial ocean view on the 8th floor. I think the biggest thing is that there are plenty of places to sit that you don't have to get up early to reserve a seat. We are used to spending our days in the swim up bar pool but the layout wasn't great as the whole thing has the tables throughout in the pool so it's packed which was a bummer to me. We actually spent everyday in the large quiet pool which was fine with us and got service around the pool which was a little slower but fine for me. They have activities in the pool on other side of swim up pool but it's not big. Beach waves were great but i didn't go in the ocean as they had flags up for jellyfish. The massages on the beach are great and can't beat it. food: I never complain about the food and I did try every restaurant and you can always find something there but definitely ate at the Steakhouse 3 days out of 8 for the steak and lobster that is included and no upcharge. The activities are fine and they have plenty to choose from if you want Nightly entertainment is good enough for some things you want to go to but its outside with fans and not air conditioned so we saw a few shows but hung out in the lobby area and had drinks at the bar there. Overall nice resort and 8 days was plenty for us. I was able to have my float in the quiet pool so that's always a bonus for me
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Aug 23, 2025Beautiful resort, great food and even better service!
The property is well laid out. Amenities are accessible, everything is kept pristine and between the pools and the beach, you have lots of choice for shade or sun. The food at the buffet or the restaurants did not disappoint. The refreshments available in the lobby were consistently delicious and the overall service from staff throughout was exceptional. Everyone greeted you with a smile and this place made you feel like you were in paradise!
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Aug 22, 2025
Loved It..... Very Nice
Let me start by saying I really enjoyed myself... The food was amazing... The rooms were CLEAN and they cleaned them every day... The whole places was a vibe you will be seeing me again for sure ... people also very nice
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Aug 22, 2025
Our vacation in Puerto Vallarta
Beautiful Hotel with spacious and very clean rooms. Staff were very friendly, courteous and went out of their way to accommodate all your needs. All restaurants had delicious food and desserts. Would definitely go back.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryRiu Party in Puerto Vallarta will be temporarily paused during the renovation of Riu Jalisco. The renovation will begin on August 18, 2025, and the hotel will reopen on December 20, 2025. As a result, the Riu Party will not be available for guests at Riu Vallarta and Riu Palace Pacifico during this period. We appreciate your understanding and look forward to resuming the Riu Party events upon the completion of the renovations.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted. EFFECTIVE FROM 03/30/21
Transfer Policy - A price may display, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26