What We Love

  • No reservations needed for any of the restaurants.
  • The 16-mile stretch of the legendary Arena Gorda Beach that will be your backyard of bliss.
  • Free Wi-Fi throughout the resort.

Things to Know

  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • You can ride horses at the Caribbean Cachondeo or hang with the stingrays at the Marinarium Marine Park.
  • Check out Caribbean Street - shop 'til you drop. Then start all over again.

Riu Palace Macao is an all-inclusive, adults-only beach Eden that has everything you want in a much-needed vacay. All-inclusive means a stress-free getaway: drinks, food and activities are including in the price of your vacation. Enjoy the coconut palms and azure waters while you’re in paradise. This resort awaits your arrival.

The 16-mile stretch of the Arena Gorda Beach will be your backyard of bliss while you sip a cocktail. Guests can practice their swing at one of the three world-class golf courses nearby or try their hand at water polo or volleyball. Explore the sugar fields of Higuey and Alton de Chavon or check out Caribbean Street for shopping. When you’re finished with your daily adventures, retreat to your room and make your own drink with the handy liquor dispensers for happy hour any time you want. There’s also no reservations required for any of the restaurants so you can wine and dine whenever you want! Riu Palace Macao provides guests with the perfect time away. When should they expect you? 

We are proud to support the Punta Cana Promise as part of our ongoing commitment to ensure that True Beach Lovers are safe while traveling to one of the top beach destinations in the Dominican Republic. The Punta Cana Promise reaffirms our commitment to a set of security standards in one of the safest spots in the Caribbean.

Location

Punta Cana - Beach
Punta Cana, Dominican Republic (PUJ) : 16 miles

Property Information

Year Built: 1994
Last Renovation: 2002
Floors: 4
Total rooms: 356

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Resort Details

Dining

Expand your culinary imagination with a la carte and buffet-style dining experiences filled with delicious cuisine.
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Amenities

The resort offers 24-hour room service, Wi-Fi, daily housekeeping and other luxurious amenities.
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Activities

Enjoy direct access to the beach, as well as a thrilling collection of water sports, tennis, golf and other great activities.
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Hotel Advisories

Advisory Minimum Age requirement is 21 years of age or older. The Hotel may request proof of age in the form of passport or official ID Each room must submit a signed liability agreement upon check-in Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted At all other RIU properties Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policies - 
At least one person 21 years or older is required in every room during the months of February through May. During the remainder of the year, at least one person 18 years or older is required in every room.

The Hotel reserves the right of admission and may request a guest present his/her passport or official ID as proof of age. Guests can and will be removed from the property, at their own expense, if any disturbance or complaint from other guests or hotel staff arises. Parties in rooms are not permitted. Unruly behavior by individuals or groups is not allowed at any property at any time during the year.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 5382 reviews
  • 5.0 star tripadvisor rating
    excellent hotel for a quite holiday

    This adults only hotel is first class, The staff are so friendly and helpful you would think they are your family. Nothing is too much trouble for them. From the moment you check to the waiting staff entertainment team and the guys and girls getting your drinks, plus the ladies cleaning the rooms. Every time you pass someone you are acknowledged and greeted. The buffet restaurant offers a good choice of food that is always hot the rooms are immaculate so are the pool areas. always plenty of sun loungers and beds to be had. I would go back tomorrow given the chance.

    Mar 26, 2020
  • 3.0 star tripadvisor rating
    Avoid if you’re under 40 years old

    We are a couple in our late 20s And early 30s in the medical profession. So, we like luxury resorts but are still in the point of our lives where we want to have fun and dance. We enjoy good food, music, but also peace and sleep. This is our feedback for Riu Macao. There’s 5 Riu hotels within walking distance of each other, and the Macao is one of them. So, Macao is the Adult only resort. Next to it is Bambu, a resort that’s more lively with music and entertainment, and a younger crowd so it’s better for 20-30s. In the surrounding area is palace punta Cana and palace Bavaro, which are family-oriented. Last is Naiboa, which was the worst one I saw as it didn’t have a nice pool or beach. Now that you can visualize the layout, here’s my feedback on Macao and which resort you should choose for your needs. Age group: Macao is adults only, but elderly adults. Your average hotel guest is 50+, and often even retired 70+ folks. So, it’s a quiet resort with not much going on. Certainly nothing exciting happens past 10PM, which is not ideal when under 30 years of age and don’t have a 10PM bed time. Rooms: We had an ocean view room. Beautiful view but the rooms are old school and not updated. There’s a large mirror on the ceiling that’s creepy, but I know the elderly folks liked that architecture back in the day so this was most likely to please them. Maids are very efficient in cleaning the rooms and replacing towels. Toilets barley flush and you have to press down several times. In the one week we were there, the electricity went out in the resort at least twice a day, but would quickly come back on again. Pool/Beach: The pools are clean and empty since the elderly folks don’t often swim in it. The beach of Macao is kept clean and the water is beautiful and refreshing. The employees are very friendly and try hard to make guests happy. They host weekly pool parties as well, so no matter which Riu you’re staying in within the vicinity, you can go to the pool parties where drinks are included. Food: The restaurants are absolutely gross. Japanese restaurant inedible, steak and Italian were questionable and a 2 star at best. The Fusion restaurant was good but it took 2 hours for our entrees to come out on a busy night so it wasn’t worth it. This is the first all inclusive I’ve been to (out of 10 + I’ve been to) where the A La Carte is worst off than the buffet restaurants. The buffer however was delicious! Especially for breakfast and lunch. Ultimately, we often found ourselves at Bambu to enjoy the music and parties. We liked swimming in the Macao pools more because of how clean they are. The food is inedible in the A la carte restaurants and not worth how much you pay for this hotel (we paid $350/night). If you’re in the younger crowd, avoid Macao because even though it’s adults only, they really mean senior and elderly adults. I’d recommend staying in Palace Bavaro or Palace Punta Cana for the luxurious amenities, but walking over to Bambu for fun. I wouldn’t actually stay at the Bambu though because it can get a bit trashy and loud and I wouldn’t my whole vacation to be like that. Overall, a good week, but wouldn’t recommend the hotel because of how quiet it is and how bland the restaurants are. But if you’re 40+, you’d love this resort!

    Mar 24, 2020
  • 5.0 star tripadvisor rating
    Great Visit

    Just returned having spent 21 nights here. Firstly met at reception by the Duty Manager who told us about hotel and also stated that his staff were there to ensure you have a great stay and any problems just tell them. The room was lower floor overlooking the courtyard, very clean and well presented. The maid everyday kept us well stocked with toiletries and clean towels and the fridge always updated with stock. The main buffet restaurant was again keep very clean and I personally thought the selection of food for breakfast and evening meal was very good, well presented and tasted great, hence we did not visit the specialty restaurants. The laid back theme thought the hotel sprinkled with some input by the entertainment team made this a great break, along with the adult only policy. The pool and beach area was also very good with waiter service for drinks if required. The beach is public and has a lot of sellers, but just say no and they don’t bother you. Beach and sea superb. The best of the hotel is the staff, they are brilliant and ensure you feel welcome and ensure you enjoy your holiday, would like to mention more but will say that Johan with his team on the patio seat area was exceptional in keeping it tidy and ensured you had brilliant service for drinks. Thank you and would definitely recommend this hotel. Look forward to coming back in the future

    Mar 15, 2020
  • 4.0 star tripadvisor rating
    Palace ?

    We have just returned after 2 weeks at this hotel and what follows in our personal opinion are the good and bad bits. GOOD ALL THE STAFF BAR & RESTAURANT SERVICE BEER & SPIRITS POOLS BEACH BAD OUR ROOM 3197 (see photos) FOOD HAND SANITIZERS NOT WORKING WAITRESS SNEEZED INTO A TRAY OF CLEAN GLASSES AND PUT THEM ON A SHELF ONLY TRIED ONE SPECIALTY RESTAURANT....YUK We have stayed at other Riu Palace hotels in Mexico, Jamaica, and Dominican Republic and found them all to be far more palatial than this one.

    Mar 14, 2020
  • 5.0 star tripadvisor rating
    Great as always

    Just came back two days ago. Fantastic resort and wonderful staff. I am visiting Palace Macau for last 20 years and it's always the same high quality of service,food and hospitality. Amazing management, namely Mr.Rodrigues and Mr. Torres. Thank you both for everything. Be assured that we will be coming back for many years to come. It's our home away from home. Thanks again!

    Mar 13, 2020