Hotel Promotions
Elite Club Amenities
 The guest staying in the Elite Club categories receive the following amenities:
•In-room aromatherapy and privileged location 
•Exclusive welcome gift, dedicated check in area and Elite Club wristband 
•Late check-out until 1 PM and early check-in based on availability. 
•Upgraded in room liquor dispenser with top brands. 
•Upgraded minibar with snacks and bottle of wine or cava. 
•Access to "Elite Club Lounge" with exclusive premium branded drinks at the lobby 
•Reserved area on the beach with "Elite Club Beach" exclusive bar 
•Elite Club Restaurant"

Important Information:  Redemption information will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 14 May 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions.
Guests celebrating their honeymoon with us will receive the following amenities:

• Surprise welcome gift in their room.                                                                                                            
• Small bottle of Rum
• King bed (subject to availability at time of check-in) 
• Late check-out (subject to availability at time of departure) 
• Complimentary upgrade to next available room category (subject to availability and upon request)    


To receive this offer, just enter "Honeymoon" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in. Marriage must be within 90 days of arrival.
Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026;27 Jun 2024 to 23 Dec 2025
Travel Dates: 24 Dec 2025 to 23 Dec 2026;24 Dec 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $1426 in Resort Credits.
Guests will receive up to $1426 in coupons per room towards the purchase of Spa Services, Scuba Diving, Golf, Rental Car, Photography,Casino, Shopping and Wedding Services.  Additional details will be provided upon check-in at the hotel.

Important Information: Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply.
Applicable Dates:
Booking Dates: 28 Nov 2024 to 22 Dec 2025
Travel Dates: 24 Dec 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $2086 in Resort Credits.
Guests will receive up to $2086 in coupons per room towards the purchase of Spa Services, Scuba Diving, Golf, Rental Car, Photography,Casino, Shopping and Wedding Services.  Additional details will be provided upon check-in at the hotel.

Important Information: Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply.
Applicable Dates:
Booking Dates: 28 Nov 2024 to 22 Dec 2025
Travel Dates: 24 Dec 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges.
Guests have daytime use of the following Riu properties:Riu Palace Bavaro, Riu Bambu and Riu Palace Punta Cana . Guests may use facilities at these resorts, including the beach, pools, and bars. Guests may also enjoy lunch at these properties. Restrictions apply and transportation is not included. Consult hotel upon arrival for more information.
Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities

The All-Inclusive program includes the following amenities:

  Breakfast: Varied buffet, live cooking stations, fruit, juices, and Cava

  Lunch at Main Buffet with live cooking stations and assorted desserts or at "Pepe's Food" grill

  Dinner (Main restaurant): Buffet with live cooking stations and assorted desserts. A la carte dining options are also available for dinner

  Snacks 24 hours a day

  Beverages: Drinks at all bars within the Riu Resort

  Minibar and regularly restocked liquor dispenser

Sports and activities:

  Beach volleyball court

  Gym and steam bath at the Riu Resort

  3 tennis courts at the Riu Resort

  Group fitness activities in the RiuFit area

 Entertainment:

  Daytime entertainment program

  "Riu Party", theme parties for adults, several times a week

  Liv "Pacha" discotheque (open every night)

  Free entry to "Pacha" discotheque drinks included.

All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.

Important Information: Redemption Information will be provided by the hotel at check-in.

Applicable Dates:
Booking Dates: 22 Oct 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Expand your culinary imagination with a la carte and buffet-style dining experiences filled with delicious cuisine.
OnSite Dining
  • Elite Club Restaurant
    A-la-carte restaurant exclusively for Elite Club guests. Dinner only. Reservation required.
  • Kabuki
    A-la-carte restaurant serving Japanese cuisine. Dinner only.
  • Krystal
    A-la-carte restaurant serving fusion cuisine. Dinner only.
  • Patio
    Main Buffet restaurant with live cooking stations, serving international cuisine. Breakfast, lunch and Dinner
  • Pepe´s Food Grill
    Snacks. Lunch only.
  • Steakhouse
    A-la-carte restaurant. Dinner only.
  • Various Lounges/Bars
    - Cubano Lobby Bar: NEW Mixologist at lobby bar featuring a daily signature drink
    - The Colonial Lounge Bar
    - Sports Bar (24 Hrs)
    - Joe´s Bar
    - Capuchino Patisserie & Ice Cream Parlor
    - Coral Poolside Bar with Swim-up Bar
    - Elite Club Lounge
    - Eltie Club Beach Bar
  • Volare
    Italian a-la-carte restaurant with starters and dessert buffet. Dinner only.
The resort offers 24-hour room service, Wi-Fi, daily housekeeping and other luxurious amenities.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Beauty shop/salon†
  • Bell staff/porter
  • Car Rental Services†
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf,Offsite†
  • 24-hour front desk
  • 24-hour room service
  • Beauty shop/salon†
  • Bell staff/porter
  • Car Rental Services†
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Hairdresser/barber†
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Parking
  • Pool
  • Restaurant
  • Safe deposit box
  • Spa†
  • Tour/sightseeing desk
  • Wakeup service
Off-Site Amenities
  • Internet Access
On-Site Wedding Services
  • Free wedding Collection is available.
    For more information on the required documentation, please see our frequently asked questions at www.weddingsbyriu.com.

    To reserve your Wedding Collection, please visit www.weddingsbyriu.com and submit your request. If you have further questions or require additional information, please contact us via email weddings@riu.com or visit www.weddingsbyriu.com

† Fees may apply

Enjoy direct access to the beach, as well as a thrilling collection of water sports, tennis, golf and other great activities.
On-Site Recreation
  • Direct access to a beach
  • Gambling †
    Drinks are not included in the Casino.
  • General
    - Multipurpose Court
    - Splash Water World acuatic park in the resort
    - RiuFIT activities including aqua-aerobics
  • Gym
  • Non-Motorized Water Sports
    Windsurfing, kayaking, bodyboarding, small catamarans, snorkel gear, 1 introductory scuba lessin in the pool.
  • Pool
    Number of pools are - 4.
  • Shopping †
    Shops (Shops in the resort)
  • Spa †
    - Steam Bath
    - NEW Spa for all guests in the Punta Cana RIU Complex.
  • Tennis court
    There are 3 tennis courts.
  • Volleyball
Off-Site Recreation
  • Golf †
    -There is a golf course located within 1 mile of the property.
    -This hotel has negotiated a special golf agreement with Punta Blanca Golf Club to provide preferential conditions and additional value to our guests.
  • Motorized Water Sports †
    Jet ski, parasailing, waterskiing, diving, deep sea fishing, etc. for an additional fee. They are not under RIU responsibility
On-Site Attraction
  • On-site Entertainment

    - Daytime entertainment programme for adults (daily)
    - Live music, Riu evening programme or shows (daily)
    - "Pacha" discotheque (open every night, drinks not included)

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 6731 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Already booked for next year !!

    Absolutely loved this place !! We had a great room on the corner of the hotel, overlooking the gardens, pools and with a sea view, couldn’t ask for better views really. It was our wedding Anniversary while we were there and we were left a nice canvas picture and a lovely message from the hotel management ( nice touch)…Food was great…. Buffet was good and other restaurants were excellent…. Our favourites being Crystals and the steak house. Staff were great, especially at the pool bar. Room cleaned daily. Lovely beach and ocean… lots of drinks to be had. Even wandered to the other Riu hotels and had a few drinks. Plenty of activities to do in the day time if you want to…. However…. We found the evening entertainment not too good. I had a little accident on the day we were leaving, where I stupidly put our case on the glass topped coffee table in our room…. We told them at reception when we were checking out and they were fine…. We did pay for the damage $70. We would recommend this hotel to anyone… so much so that we have already booked to go back next year…. But this time for 14days instead of 10.

    Jun 29, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Our recent stay at the Macao

    Visited the Rui Palace Macao in the first week of June. This was our first visit here and after reading some of the less positive reviews we were a little nervous as to what we would find. These fears were quickly quashed as we were met with smiling helpful reception staff who checked us in with the minimum of fuss. Our room was a junior suite which was a good size with a very large double bed. The mini bar was well stocked and the shower was a large walk in type. We took some damp rid bags after reading about the damp in some rooms. Ours were bearly filled as we left the air con on all the time. The hotel boasts a buffet restaurant which has a good selection of dishes during the meal times and has themed nights which will cater for most peoples tastes. It also has al la carte restaurants serving Italian and steaks ect. We found these not to our taste but others who we spoke to rated them highly. You will never go hungry at the Macao. They have several bars which are very good and the drinks plentiful with many branded labels to suit even the most fussy drinker. We found the daytime entertainment chilled with plenty to do if you wanted to take part. The evening entertainment for us was hit and miss. Lots of local dancing and music as you would expect in the Dominican Republic. The biggest asset of the hotel is its staff who we found very polite and helpful and made our stay extra special. The Macao being adults only is the quieter of the Rui hotels on this complex which suited us. But if you wanted it more lively then you can use the other hotels a short walk away for the evening entertainment and drinks. Pros: Staff, relaxed atmosphere and quality of the food and drinks Cons: Some of the other guests around the swim up bar can get very loud at times. We avoided them by using another of the pools available.

    Jun 28, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Not a Riu we enjoyed.

    This was our first time at this Riu Palace Macao. We've stayed at several other Rius over the last 15 years. Unfortunately, this one disappointed us. CONS: We've paid extra for a beach view room. We were in building 5 and our room faced another building. We didn't go back to the front desk and ask for another room. From what I've read in other reviews, they rarely honor room choice. The Riu grounds were fairly clean. Our room was never cleaned. I went into the hall and requested clean towels, wash cloths, toilet paper and tissues. On our last day the cleaning lady did finally come, but left a note stating she could not clean our room due to our safe being open. That I appreciated. PROS: Room was large and was clean when we arrived. Everything worked. Take a Damprid bag. Ours was almost full of water the day we left. No issues with bugs, mold, etc. The food was fairly good. Lots of choices and several restaurants to choose from. A storm came through on our first night and the seaweed was horrible. They rarely worked removing it. It smelled awful and kept us from enjoying the ocean. There were tons of available chairs at the beach and staff did bring you drinks. Smoking was everywhere. In the pool, at the buffet. etc. Dress code was extremely relaxed. People in bathing suits without cover ups. Finally, we would not recommend this Riu to our friends. We will not vacation here again.

    Jun 27, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Realy good Holiday resort

    Very good holiday resort. Very friendly staff, excellent entertaent team. Many restaurant with various kinds of good food. Very good quality of international alkohol. It was realy nice stay except two small inconveniences: 1. Nice evening with music, but why only local musić? Bachata, mengue arę nice to dance, but why every evemimg almost the same musić. I prefer variety with more international hits. 2. For two weeks there, I killed three cockroachs in my room

    Jun 26, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent

    Just returned from Riu Palace Macao for 10 days with two sons aged 23 and 21. We’ve all thoroughly enjoyed it, superb hotel, lovely grounds, staff are very attentive and theres lots of them (wouldn’t like their payroll!). Loads of variety in food, with all their different restaurants and theme nights. Theres something for everyone. If you want to party you can, and if you don’t then you don’t have to! Room was lovely no issues at all. We visited punta Cana palace whilst there which appeared much busier around the pool area, probably because children are allowed there. Beach was slightly disappointing due to seaweed, but certain things are beyond our control, they were doing the best they could trying to clean it up. The only thing I would suggest is a net around the volley ball area, because if you’re sat on the nearby sun loungers, you do get hit! We had an amazing time, just book it! You won’t be disappointed!

    Jun 24, 2025
Hotel Advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions. 

    Hotel Spring Break Policies - 

    This hotel does not accept any Student/Spring Breaker Groups at any time.  


    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed
  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 01May25 - 23Dec26
    • Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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