Hotel Promotions
Elite Club Amenities
 The guest staying in the Elite Club categories receive the following amenities:
•In-room aromatherapy and privileged location 
•Exclusive welcome gift, dedicated check in area and Elite Club wristband 
•Late check-out until 1 PM and early check-in based on availability. 
•Upgraded in room liquor dispenser with top brands. 
•Upgraded minibar with snacks and bottle of wine or cava. 
•Access to "Elite Club Lounge" with exclusive premium branded drinks at the lobby 
•Reserved area on the beach with "Elite Club Beach" exclusive bar 
•Elite Club Restaurant"

Important Information:  Redemption information will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 14 May 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions.
Guests celebrating their honeymoon with us will receive the following amenities:

• Surprise welcome gift in their room.                                                                                                            
• Small bottle of Rum
• King bed (subject to availability at time of check-in) 
• Late check-out (subject to availability at time of departure) 
• Complimentary upgrade to next available room category (subject to availability and upon request)    


To receive this offer, just enter "Honeymoon" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in. Marriage must be within 90 days of arrival.
Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026;27 Jun 2024 to 23 Dec 2025
Travel Dates: 24 Dec 2025 to 23 Dec 2026;24 Dec 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $1426 in Resort Credits.
Guests will receive up to $1426 in coupons per room towards the purchase of Spa Services, Scuba Diving, Golf, Rental Car, Photography,Casino, Shopping and Wedding Services.  Additional details will be provided upon check-in at the hotel.

Important Information: Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply.
Applicable Dates:
Booking Dates: 28 Nov 2024 to 22 Dec 2025
Travel Dates: 24 Dec 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $2086 in Resort Credits.
Guests will receive up to $2086 in coupons per room towards the purchase of Spa Services, Scuba Diving, Golf, Rental Car, Photography,Casino, Shopping and Wedding Services.  Additional details will be provided upon check-in at the hotel.

Important Information: Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply.
Applicable Dates:
Booking Dates: 28 Nov 2024 to 22 Dec 2025
Travel Dates: 24 Dec 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges.
Guests have daytime use of the following Riu properties:Riu Palace Bavaro, Riu Bambu and Riu Palace Punta Cana . Guests may use facilities at these resorts, including the beach, pools, and bars. Guests may also enjoy lunch at these properties. Restrictions apply and transportation is not included. Consult hotel upon arrival for more information.
Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities

The All-Inclusive program includes the following amenities:

•  Breakfast: Varied buffet, live cooking stations, fruit, juices, and Cava

•  Lunch at Main Buffet with live cooking stations and assorted desserts or at "Pepe's Food" grill

•  Dinner (Main restaurant): Buffet with live cooking stations and assorted desserts. A la carte dining options are also available for dinner

•  Snacks 24 hours a day

•  Beverages: Drinks at all bars within the Riu Resort

•  Minibar and regularly restocked liquor dispenser

Sports and activities:

•  Beach volleyball court

•  Gym and steam bath at the Riu Resort

•  3 tennis courts at the Riu Resort

•  Group fitness activities in the RiuFit area

 Entertainment:

•  Daytime entertainment program

•  "Riu Party", theme parties for adults, several times a week

•  Liv "Pacha" discotheque (open every night)

•  Free entry to "Pacha" discotheque drinks included.

All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.

Important Information: Redemption Information will be provided by the hotel at check-in.

Applicable Dates:
Booking Dates: 22 Oct 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
Expand your culinary imagination with a la carte and buffet-style dining experiences filled with delicious cuisine.
OnSite Dining
  • Elite Club Restaurant
    A-la-carte restaurant exclusively for Elite Club guests. Dinner only. Reservation required.
  • Kabuki
    A-la-carte restaurant serving Japanese cuisine. Dinner only.
  • Krystal
    A-la-carte restaurant serving fusion cuisine. Dinner only.
  • Patio
    Main Buffet restaurant with live cooking stations, serving international cuisine. Breakfast, lunch and Dinner
  • Pepe´s Food Grill
    Snacks. Lunch only.
  • Steakhouse
    A-la-carte restaurant. Dinner only.
  • Various Lounges/Bars
    - Cubano Lobby Bar: NEW Mixologist at lobby bar featuring a daily signature drink
    - The Colonial Lounge Bar
    - Sports Bar (24 Hrs)
    - Joe´s Bar
    - Capuchino Patisserie & Ice Cream Parlor
    - Coral Poolside Bar with Swim-up Bar
    - Elite Club Lounge
    - Eltie Club Beach Bar
  • Volare
    Italian a-la-carte restaurant with starters and dessert buffet. Dinner only.
The resort offers 24-hour room service, Wi-Fi, daily housekeeping and other luxurious amenities.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Beauty shop/salon†
  • Bell staff/porter
  • Car Rental Services†
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf,Offsite†
  • 24-hour front desk
  • 24-hour room service
  • Beauty shop/salon†
  • Bell staff/porter
  • Car Rental Services†
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Hairdresser/barber†
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Parking
  • Pool
  • Restaurant
  • Safe deposit box
  • Spa†
  • Tour/sightseeing desk
  • Wakeup service
Off-Site Amenities
  • Internet Access
On-Site Wedding Services
  • Free wedding Collection is available.
    For more information on the required documentation, please see our frequently asked questions at www.weddingsbyriu.com.

    To reserve your Wedding Collection, please visit www.weddingsbyriu.com and submit your request. If you have further questions or require additional information, please contact us via email weddings@riu.com or visit www.weddingsbyriu.com

† Fees may apply

Enjoy direct access to the beach, as well as a thrilling collection of water sports, tennis, golf and other great activities.
On-Site Recreation
  • Direct access to a beach
  • Gambling †
    Drinks are not included in the Casino.
  • General
    - Multipurpose Court
    - Splash Water World acuatic park in the resort
    - RiuFIT activities including aqua-aerobics
  • Gym
  • Non-Motorized Water Sports
    Windsurfing, kayaking, bodyboarding, small catamarans, snorkel gear, 1 introductory scuba lessin in the pool.
  • Pool
    Number of pools are - 4.
  • Shopping †
    Shops (Shops in the resort)
  • Spa †
    - Steam Bath
    - NEW Spa for all guests in the Punta Cana RIU Complex.
  • Tennis court
    There are 3 tennis courts.
  • Volleyball
Off-Site Recreation
  • Golf †
    -There is a golf course located within 1 mile of the property.
    -This hotel has negotiated a special golf agreement with Punta Blanca Golf Club to provide preferential conditions and additional value to our guests.
  • Motorized Water Sports †
    Jet ski, parasailing, waterskiing, diving, deep sea fishing, etc. for an additional fee. They are not under RIU responsibility
On-Site Attraction
  • On-site Entertainment

    - Daytime entertainment programme for adults (daily)
    - Live music, Riu evening programme or shows (daily)
    - "Pacha" discotheque (open every night, drinks not included)

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 6639 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Hitting all the RIU

    Great place. … clean, neat, looking good!! Staff was great happy to take care of you!! Plenty of choices to eat ,, pick the pools or hit the beach both very nice !!

    Apr 28, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Excellent service, good location and food.

    Everything was good except that there could have been more variety at the dinner buffet, the menu was predictable. The Italian restaurant on site was excellent. Casino and access to beach are other highlights of this resort.

    Apr 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    amazing hotel

    this was one of the nicest hotels i’ve ever stayed in. Rooms were huge, food was great, service was constantly outstanding, the bar was great and i loved the pools

    Apr 24, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Nice Hotel

    The hotel, grounds, staff and beach were top notch! Our issue was the room; it was damp, had a mold smell, we were not provided a blanket or comforter to sleep with (just a bed sheet), the phone didn’t work and every night our room and our friends room had cockroaches.

    Apr 24, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Resort changed with no notice or compensation

    9 friends and I booked 5 rooms at the RIU Palace Macao 6 months in advance for my bachelor trip as a celebration. Upon arrival when attempting to check in I was told unapologetically that they didn’t have space at the resort we booked and that they were “upgrading” us to the RIU Palace Bavaro. We had no choice but to accept or have our entire vacation ruined. When we arrived at the Palace Bavaro the staff were again unapologetic and couldn’t explain how this would happen. On our original booking we had requested two beds in each room and when we got to our rooms all but one was a single king bed. Not only were we now in a different resort with rooms that only had one bed but this resort was also a family resort unlike the one we had booked. Families and kids are great but out of respect to those wanting a more family friendly environment an respect to our group who booked well in advance and wanted to be in an adults resort and party it up we feel like they should have gone above and beyond to make our original booking work. it doesn’t make sense to place a bachelor party of 10 young fellas in a resort like this and try to call it an upgrade. We were told several times that there were no more rooms with two beds available yet when we offered a tip to the staff suddenly rooms started to appear on their computer system, funny how that works. It’s not a bad hotel and the staff are generally good but to have an experience like this has turned me away from the RIU brand after being a class member for a number of years. They let me down when it counted most

    Apr 22, 2025
Hotel Advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions. 

    Hotel Spring Break Policies - 

    This hotel does not accept any Student/Spring Breaker Groups at any time.  


    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed
  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 01May25 - 23Dec26
    • Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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