What We Love

  • You’re close to the Cancun Hotel Zone's shops, eats and clubs.
  • Enjoy a free scuba lesson in the pool. 
  • At Los Arcos, you can get both Italian and Brazilian tapas.

Things to Know

  • You have access to the great amenities at nearby sister resorts.
  • Gaze in awe at the pyramids of Kukulhan in Chechen Itza. Bring some sturdy shoes.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
Located in the heart of the Cancun Hotel Zone Riu Palace Las Americas has it all. At this all-inclusive resort, you’re walking distance from shopping, nosh spots and nightlife, with Caracol Beach nearby for daytime relaxation. Another perk? The resort is adults-only.

All-inclusive means a stress-free getaway: drinks, food and activities are all included in the price of your vacay! After enjoying the hotel zone, rest up for nighttime karaoke where you can channel your inner rock star. Relax in your room and order 24-hour room service or dine at one of the resort’s delicious restaurants with specialty dishes. Since you’re in the heart of Cancun, go for an excursion to the pyramids of Kukulkán in Chichen Itzá or the turtle conservation center on Isla Mujeres for an adventure. At Riu Palace Las Americas you won’t have to worry about planning your time away. Your only responsibility is to show up and have fun.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 2004
Accessible rooms: 3
Floors: 8
Total rooms: 372

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Resort Details

Dining

The resort hosts outstanding restaurants including Italian, Japanese, and Fusion dining!
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Amenities

Enjoy true luxury with onsite spa services, 24-hour room service, fitness center access and more.
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Activities

Guests have access to the beach, as well as a full schedule of water sports, golf, workouts and more!
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Hotel Advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The state of Quintana Roo will be charging a sanitation tax of $76.00 MXN (approx. $5 USD) per night per room occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

*Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 4569 reviews
  • 2.0 star tripadvisor rating
    Do Not Stay Here. Not clean and bad customer service.

    I stayed here for 3 nights on a girls trip with some friends and we had a very frustrating experience. Starting from check in, when they did not have the type of rooms available we had booked online they then argued with us for over an hour about it. The poor customer service continued when we found MOLD in our room and the front desk were apathetic and rude about it, saying it was our fault for not telling them earlier in our stay. The sheets in our room on arrival were dirty and there was hair in our shower that was not ours when we arrived. The lobby, inside bar, and rooms had disgusting musty mildew smells. There was vomit floating in the pool and when we reported it they said they said it was sunblock and refused to clean the pool unless they see someone actually vomit. The food was terrible and made us all sick, and it was difficult to even get a waiters attention for a glass of water at any of the seated meals. I have stayed in Rius before and loved them, so I am not sure what is going on here but please save yourself the frustration and stay elsewhere.

    Jun 19, 2024
  • 5.0 star tripadvisor rating
    Best All Inclusive I have been to so far!

    I came with my partner and friends. This RIU is Clean, beautiful and has top notch food. Customer service was exceptional from most of the staff. Beach and pools were perfect. We especially loved the outdoor BBQ! We will Definitely be back!

    Jun 19, 2024
  • 5.0 star tripadvisor rating
    RPLA is the BEST

    Everyone and everything at this resort is the best! The resort is absolutely beautiful! Our room was perfect! The food was so good in every single restaurant! The drinks were great! We didn’t hqve a single complaint other than we had to leave and come back home after a week☹️but we will most definitely be back!

    Jun 19, 2024
  • 5.0 star tripadvisor rating
    I love it !!!

    Our vacation was excellent. Started from check in to check out. Room was located on 8th floor was big with ocean view. The housekeeper kept our room clean and cozy. Food is very good, buffet is amassing, and the specialty restaurants are good. I never liked going to the buffet but this resort had an outstanding buffet. Nobody was fighting for beach umbrellas nor beach and pool chairs. Entertainment teams work so hard.Thank you all workers who made our vacation so amazing!!! We will definitely come back. See you soon!!!

    Jun 19, 2024
  • 5.0 star tripadvisor rating
    The best

    The best hotel, I highly recommend you don’t regret, the only thing that hotel needs is more entertainment during the night,

    Jun 18, 2024