What We Love

  • You’re close to the Cancun Hotel Zone's shops, eats and clubs.
  • Enjoy a free scuba lesson in the pool. 
  • At Los Arcos, you can get both Italian and Brazilian tapas.

Things to Know

  • You have access to the great amenities at nearby sister resorts.
  • Gaze in awe at the pyramids of Kukulhan in Chechen Itza. Bring some sturdy shoes.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
Hotel Promotions
Up to $1460 in Resort Credits.
Guests will receive up to $1460 in coupons per room towards the purchase of Spa Services, Golf, Wedding Services, Romantic Dinner, and Photography.  Additional details will be provided upon check-in at the hotel.
 
Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply. 
Applicable Dates:
Booking Dates: 14 Dec 2023 to 22 Dec 2025
Travel Dates: 24 Dec 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $850 in Resort Credits.
Guests will receive up to $850 in coupons per room towards the purchase of Spa Services, Golf, Wedding Services, Romantic Dinner, and Photography.  Additional details will be provided upon check-in at the hotel.


Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply. 
Applicable Dates:
Booking Dates: 14 Dec 2023 to 22 Dec 2025
Travel Dates: 24 Dec 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions.
Guests celebrating their honeymoon with us will receive 
- Surprise welcome gift in the room
- Small bottle of Tequila
- King Bed ( subject to availability)
- Late Check out (subject to availability at time of departure)
Complimentary upgrade to next available room category ( subject to availability and upon request)
- $35 Spa Credit for a selected service in "Specials for couples" category (120 min)

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in. Emission date of less than 90 days
Applicable Dates:
Booking Dates: 26 Jun 2024 to 23 Dec 2025
Travel Dates: 24 Dec 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges
Guests staying at Riu Palace Las Americas have full access of the resort facilities at:

• Riu Palace Peninsula
• Riu Cancun
• Riu Caribe
• Riu Palace Costa Mujeres
• Riu Dunamar
• Riu Latino

Important Information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in.  Transportation available but not included.  Please be aware that breakfast and dinner must be taken at the booked hotel.
Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2025
Travel Dates: 24 Dec 2022 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all-inclusive program includes the following amenities:

• All meals, snacks and local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
• Snacks and drinks 24 hours a day.
• Room service 24 hours a day.
• Regularly refilled minibar and liquor dispenser in the guest rooms.
• Drinks service at the pool.
• WiFi throughout the hotel.
• Free sports, activities and entertainment programme;  beach volleyball, catamaran (license required), kayaking, snorkel gear, 1 scuba tryout in the pool, bodyboarding, pedaloes (pedal boat).
• Free wellness facilities (gym).
• In-room safe.
• Turndown service.
• Free entry to the discotheque at neighboring Riu hotel (drinks included)
• Premium-branded drinks throughout hotel.
• Live music, shows & Riu entertainment
• All hotel guests are required to wear an ""All Inclusive"" wristband for identification purposes.

Important Information:  Redemption information will be provided by the hotel at check-in. 
Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2025
Travel Dates: 24 Dec 2022 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

The resort hosts outstanding restaurants including Italian, Japanese, and Fusion dining!
OnSite Dining
  • Black and White Steakhouse
  • Capuchino
    Patisserie and ice cream parlor
  • Don Roberto
    Main restaurant offering buffet-style dinning and theme dinners served twice a week.
  • Fiesta Mexicana
    Tapas restaurant for dinner.
  • Krystal
    Fusion restaurant.
  • Los Arcos
    Italian restaurant for lunch and Brazilian Rodizio for dinner.
  • Sakura
    Japanese restaurant for dinner.
  • Various Lounges/Bars
    - Art Deco, Lobby bar
    - La Nuit, Lounge bar
    - La Terraza, Plaza bar
    - Cun, Pool bar
    - Can, Swim up bar
Enjoy true luxury with onsite spa services, 24-hour room service, fitness center access and more.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
  • Baggage hold
  • Bell staff/porter
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • 24-hour front desk
  • 24-hour room service
  • Complies with Local/State/Federal laws for disabled
  • Baggage hold
  • Bell staff/porter
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Sauna
  • Spa†
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†

† Fees may apply

Guests have access to the beach, as well as a full schedule of water sports, golf, workouts and more!
On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    There is 1 indoor hot tub and 3 outdoor hot tubs.
  • Motorized Water Sports †
    - Scuba diving school
    - Snorkel excursion
    - Banana boat
    - Deep sea fishing
    - Wave runner
    - Catamaran
    - Fast cat
    - Excursion
    - Parasailing
  • Non-Motorized Water Sports
    - Sailing
    - Kayaking
    - Introductory scuba lessons in pool
    - Body boarding
  • Pool
    There are 3 pools on-site.
  • Sauna
  • Spa †
Off-Site Recreation
  • Golf †
    Golf course located within 5 miles of the hotel.

On-Site Attraction
  • On-site Entertainment
    Daily activities for adults , 7 days a week

    Nightly entertainment including live music and Riu theme shows.

    Disco at Riu Cancun entrances and drinks are included, open 6 days a week.

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 5351 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Impressed, I'll go back for sure

    Food & Service was very good. Poolside, Beach, Lobby servers were good. Ample beach and pool chairs. Hotel was comfortable. Guests were fun. Catalina for morning buffet, Enrique in the Cabana area and Lucy the Housekeeper were great.

    Aug 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    RIU Palace Las Americas

    Great adult only Party Hotel, entertainment staff don’t stop. The waiters and waitresses are excellent, the food good, not great. Buffet good but repetitive. Mexican nice, Japanese poor. The Crystal restaurant good ( probably the best). Black and White is a joke. The only way to get in I guess is to bribe the manager. As for a first come first served restaurant we were told at .19.15, I hour 45 minutes to wait, despite at least 10 empty tables. Apparently everyone is on a buzzer 🤔. Having said that the restaurant is positioned in a corridor so I imagine it’s like being an inmate at a zoo. I’ll never know. This blip aside the Hotel is good fun especially the organised parties.

    Aug 23, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Great party and nice beach, but average food and disappointing room conditions

    The room cleaning was below expectations, as it was limited and insufficient. Additionally, there were no duvets provided, only light sheets, and the room itself felt rather damp.

    Aug 23, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    THE GREATEST VACATION!!

    This was a trip for my daughter and I before she left for college, we had THE BEST TIME! The resort was gorgeous, the activities were amazing, and the food was fabulous. The two people that stood out the most to us during our stay were Johnathon at the activities pool and Miguel at the buffet. They were both so kind and had so much personality. We will be returning to this resort soon !

    Aug 22, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Fantastic Beach and Pool- A Senior view

    I tend to rate tropical hotels first by the beach and pool and both here are fantastic. Although it was very hot (August- so what do you expect?), we had no trouble finding chaise lounges with easy access to the beach and pool. Since I have some mobility issues (I am a senior, so this review is from thast perspctive) that's important to me. However, the hotel is only moderately accessible friendly with only one ramp (to the lobby) and a number of staircases and a bit of a walk to the bathrooms. The junior suite that we had had a beautiful ocean view and the furniture, depsite some critiical reviews, was fine. We did have a bit of an issue with housekeeping, which was not particularly responsive, requiring multiple calls for some minor issues and although the hotel says it replenishes the fridge evetry 2 days, the porter missed our room for some reason and when I called for more items, never got them. The food was similar to that at the RIU Palace Peninsula, where we had previously stayed and was quite good, although we ate mostly in the buffet. I felt the entertainment was hit or miss, with some quite good and some some somewhat amateurish. the hotel ran a complementary bus to the RIU Caribe next door for evening parties 3 nights a week, which we heard were quite good, although we never went. Finally, the staff was absolutely exceptional, very friendly and many recognised us during the week. There is, however, no concierage .desk and all inquiries need to go the the front desk staff, all of whom were very accommodating and friendly. All in all, a very good vacation and we intend to return.

    Aug 22, 2025
Hotel Advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $79.20 MXN Pesos per night, per room occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

    *Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*

  • Pet Policy : Pets Not Allowed
  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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