What We Love

  • You'll enjoy a day of relaxation at the Renova Spa, with a variety of luxurious treatments to choose from. 
  • There are plenty of activities to keep your heart pumping, including a gym, kayaking, snorkeling and more. 
  • Live shows, music and other entertainment are available both day and night. 

Things to Know

  • This resort sits on a stretch of dazzling stretch of sandy beach, surrounded by beautiful foliage and stunning blue water.
  • There is an adults-only area for guests 18 and older.
The 24-hour, all-inclusive Riu Palace Kukulkan is located a dazzling stretch of white sand beach and framed by tropical vegetation and crystal clear turquoise water.

Enjoy a day of relaxation at the Renova Spa, with a variety of decadent treatments to choose from. You can also enjoy a sauna, jacuzzi and swimming pools, where sunbathing with a cocktail is a must.

Hungry? You're invited to taste a huge variety of dishes, from local to international recipes. The on-site theme restaurants serve a variety of tasty cuisine, including Japanese, Italian and Mexican.

Staying fit during your vacay has never been easier thanks to a gym, kayaking, snorkeling and other activities. 

Location

Beach
Cancun International Airport : 12 miles

Property Information

Year Built: 2022
Total available rooms and suites: 428

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The state of Quintana Roo will be charging a sanitation tax of $76.00 MXN (approx. $5 USD) per night per room occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - A minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 1067 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent food

    Everything was great about the resort. It would be nice if the pool hours could be extended. And the shows in the evening could last a little longer, especially the Mariachi. Food was excellent

    Oct 02, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Need better food

    The resort was great, compact and easy to navigate. However, the restaurants weren’t too impressive.

    Sep 29, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    We will be back

    We loved the hotel my only suggestion would be that they add more nightly entertainment. We stayed at another RIU a couple years ago and they had fun , interesting entertainment nightly. On this trip they barely had anything and what they did have was kind of boring. The food was very good and service was excellent in all areas. The bed was a little soft for me but other than those things we loved the hotel.

    Sep 26, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful Resort!

    Stunning modern design and breathtaking views of the ocean. Sand is white and clean. Hotel staff was great! Room was cleaned daily. Shower was awesome! Food was so-so. We would go back for sure! Go to the Riu Caribe Jungle foam party if you are there on a Monday! It was so fun!

    Sep 26, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    It was beautiful and great view all around!

    I will definitely stay there again! The staff was really friendly!The hotel was very clean.I ENJOYED IT!!

    Sep 25, 2024