What We Love
- The modern design of this hotel will have you feeling like royalty in no time!
- Having access to Riu Dunamar next door makes for double the fun.
- Being away from the busy Hotel Zone in the heart of Cancun provides so much tranquility!
Things to Know
- This resort is located right on the beautiful beach of Cancun!
- You can't beat the location! Connected to Riu Dunamar Hotel, you get twice the amenities!
Get MORE from your getaway to Riu Palace Costa Mujeres. Now through the end of 2020, Riu guests staying in an Oceanfront Suite will get this additional perk exclusive to CheapCaribbean customers:
- Complimentary shared roundtrip airport transfers.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating1129 reviews
Great holiday, top notch service, beach was okay...
Went to the Riu Palace on the first week of March and had an amazing vacation. Shout outs to the staff for making our vacation so great. Specially PACKO at the international buffet! The staff does really go over and above for you to have a great stay. The pools were great. The buffet i would say was the best restaurant followed by the Mexican and Gourmet. The Italian and the Japanese were okay. The beach is beautiful but unfortunately the area of Costa Mujeres seems to be windy from December to March so if you are a beach person book outside of this time. Other than that everything was excellent and would definitely return!
Recent stay was enjoyable
Stayed 2/12/20 thru 2/22/20 and were very happy with our stay. The hotel is very beautiful with many restaurant options and 5 pools. We did not have to worry about getting chairs, especially on the beach there were a couple days it would a little more difficult around the pool area. The staff was accommodating and mostly helpful, we did have an issue with not getting room service when requested, that happened twice so that was a bit of a bummer. One other unfortunate occurrence was that one of the large mirrors over the sink area just randomly fell off the wall in the middle of the night! But when we called the staff was prompt at cleaning it up, although we did not get another mirror for the rest of the stay:( thankfully it was the end of our stay. The food was amazing with so many options to choose from. I would definitely go back!
The hotel was spotlessly clean. All staff were very friendly. Plenty of sun beds around five pools. Sometimes the music was a little loud, but didn’t spoil the holiday. Recommend the steak restaurant and the Japanese,. Good choice at breakfast.
Hotel Riu Palace Costa Mujeres
Buffet restaurant could be improved, felt it was a little small. All the themed restaurants were very good. Food could also do to be a little hotter, at times the buffet and the Roma food was a little cold. Location was very idyllic, although a little bit remote. First week was very windy, other than that weather was great.
Happiness at the Riu!
Loved the Riu Palace Costa Mujeres, spent Two weeks, very attentive staff. Food was great all around! Buffet and specialty. Only problem with the resort is letting the children swim in the swim up bar pool with the tables and chairs, only saw 1 hit their head, and another swim into another guest. It’s not necessary Since they have so many other pools. Beach was awesome with very deep sand. The evening entertainment was wonderful, just wished they had more dancing at night besides the disco at the neighboring resort. But you can’t have everything? Activities during the day were done well!