Resort Details
- American CountryAll american favorite snacks and lunch.
- KrystalA-la-carte restaurant serving fusion cuisine.
Dinner only. Reservations required. - KyotoA-la-carte restaurant serving asian cuisine.Dinner only. Reservations required.
- NapoliItalian a-la-carte restaurant with starters and desserts buffet.Dinner only. Reservations required.
- Pepe´s Food Jerk StationJamaican Jerk Barbecue Buffet. Lunch only.
- SteakhouseA-la-carte restaurant. Dinner only. Reservations required.
- Various Bars• Lobby bar: Daiquiri• Lounge bar: Ska• Patisserie & ice cream parlor: Capuchino• Poolside bar with swim-up bar: Marley (**Access to the swim-up bar is restricted to guests over 18 years)• Swim-up bar: Kingston (**Access to the swim-up bar is restricted to guests over 18 years)• Sports bar
- White BayMain Buffet restaurant with live cooking stations, serving international cuisine. Breakfast, lunch and Dinner.
- 24-hour front desk
- 24-hour room service
- Bell staff/porter
- Children welcome
- Children's play area
- Exercise gym
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Pool
- 24-hour front desk
- 24-hour room service
- Bell staff/porter
- Children welcome
- Children's play area
- Exercise gym
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Pool
- Restaurant
- Safe deposit box
- Spa†
- Water sports†
- Wi-Fi
† Fees may apply
- Children's poolChildren's swimming pool.
- Children's program, onsiteDaytime entertainment program for children.
- Direct access to a beach
- Fitness center on-siteRestricted to guests 18 years and older.
- Non-Motorized Water Sports- Stand-up Paddle Surfing- Catamaran- Snorkeling equipment- Kayaking
- PoolSix swimming pools, including Splash Water World aquatic parkOffering complimentary sun loungers, towels and parasols by the pool.
- Spa †Renova Spa offering various beauty treatments.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1410 reviews
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Aug 31, 2025Summer stay August 2025
Everything is perfectly done,the staff is amazing and what makes the difference. Lobby bar chavel,Miguel Halwayne en the rest of the gang.the best ever..pool bar-kingston, Tricia, Rose, Burton and the rest,sports bar,Dimitri(klik language expert)Imran,Clayton ,Steven and the whole lot.cant name all ,me en my son coming from the motherland, we were at home en felt the love.yah man,respect
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Aug 30, 2025
Best holiday ever
I know this is late but just started writing reviews. Stayed here in October last year and absolutely one of the best holidays ever went as a family of 4 with 2 children 4 and 6months. The staff were so friendly and the entertainment staff brilliant my daughter couldn’t wait to see Charlotte each day even though she is very shy normally. The resort is beautiful and the beach is something from a postcard and started my daughter’s love for the beach the sea is lovely and warm. The room very clean and modern and the drinks in the room are part of the package. We used the RIU app when needing extra pillows which was very easy. The food and cocktails were brilliant was nice to have a Jamaican option everyday as my partner loves this and the coffee shop area in reception was a nice touch. The entertainment in the day was great and the adult only pool looked like a lot of fun. They have foam parties in the adult only pool and then do the same for the kids in one of the other pools which is so good. Lots of sun beds always loads available most people don’t start coming down till 10am just such a nice chill vibe in the morning. The lifts did get busy so probably a little more annoying if you’re on the lower floors trying to get down but we were on the top floor so not a problem lol. The only tiny negative was as we had a 6months old and there was no crib in the room they did offer us one 2 days in but actually the bed was massive and we were happy to have him in the bed with us. This was the best holiday ever and my daughter keeps asking when we are going back which we will hopefully.
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Aug 29, 2025Very disappointing stay
Hotel lacks good room service, room replenishment for mini bar, towels, lotion, conditioner. One pool for family that’s if working. Food no selection same food everyday.
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Aug 29, 2025Waste of money
I will not go back here. The food was salty. You of to wait in long lines to get it. Food arrangements and placement lack consideration. Bathroom was not up to standard .
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Aug 29, 2025A lovely hotel
We returned last week from a lovely family holiday. The hotel is very clean, the staff are lovely and the food is delicious. You do need to think carefully about what time you eat as it can get quite busy. The hotel is isolated. Unless you organise expensive daytrips you can get bored. The entertainment team are incredibly hardworking and fun people but not everyone wants to spend every single minute in a hotel. The only thing that put me off is the sheer amount of rubbish on the island. Jamaica is a beautiful country but it is being spoilt by the sheer amount of plastic pollution on the roads. I even saw rubbish on the beach and around the lifeguard towers that was there for days. I honestly think that there needs to be stronger links with the wider community and pick up all of the plastic pollution. It's all very well not being able to give plastic bags in the shop but it is something else when the outside is festooned with plastic rubbish/garbage.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- AdvisoryGuests staying at Riu Palace Aquarelle are able to use Riu Montego Bay facilities. Guests staying at Riu Montego Bay are not able to use Riu Palace Aquarelle facilities.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy - IGroups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions
Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 01May25 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26