What We Love
- No reservations are needed at any of the restaurants.
- The resort is located in the heart of Palm Beach.
- Eat, swim, drink and check out all the amenities at the family friendly Riu next door.
Things to Know
- The resort is approximately 20 minutes away from the airport.
- US currency is accepted here.
- Rent a bike and tour the island on your own, or hop on the public bus that travels the strip for under $3.
LocationBeach - Palm Beach
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policies - At least one person 21 years or older is required in every room during February thru May. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating4306 reviews
I have no idea how this hotel is still in business. I NEVER write reviews but felt compelled to because of how disgusting this place is. We came here for our honey moon and were so disappointed. I cried and wanted to go back home without getting refunded rather than staying at this place. We switched rooms 4 times because of how disgusting each room was and then ended up at the family riu palace (which wasn’t much better sanitary-wise). There was visible mold on the walls/ceiling/lamps, sheets were dirty, floors were dirty, bath tub flooded every time you took a shower, saw cockroaches in our room, bird poop all over our balcony, rooms and hallways smelled really bad, etc. When we went to the front desk to complain, there were already several couples at the front desk extremely upset as well, asking for refunds. I’ve paid WAY less and stayed at nicer hotels than this one. This hotel is equivalent to a 1 star motel. I know the island in itself is what you come here to vacation for but the conditions of this hotel made me feel uneasy, that’s where I had to sleep at night and leave all my belongings. Having the excuse that their climate is the reasoning for their unsanitary upkeep is pathetic. I’ve had friends and families stay at hotels along this same strip (Marriott, Hilton, holiday inn and playa linda) and all reported there were no signs of mold or unsanitary hotel conditions at these resorts. Seriously do not stay here it is a health hazard. The only positive thing I can say is the staff is amazing and dedicated to making you feel happy and welcomed.
yearly two week trip
travel to aruba every year for two weeks . we began staying at the riu palace antilles three years ago and we love it. would not stay anywhere else. the entire staff are wonderful people. looking forward to our return trip in january 2021.
Wonderful people, delicious food, beautiful view and nice , spacious room!
I made the mistake of reading some of the negative reviews here after booking our vacation at Riu Palace Antilles. I was prepared for disappointment, expecting dated rooms and furnishings, watered-down drinks, mold and mildew, uncomfortable bedding, and general disrepair and dinginess. It was hard to imagine having the relaxing vacation anticipated when we paid for this trip. In the spirit of honesty, some of the resort criticisms are fair. There is some staining and older paint in the rooms, and a television that isn’t close to high definition (although the spectacular views from suite 1200 more than made up for it, and who hangs out in the room watching TV in Aruba)? There are long waits for the specialty restaurants (we didn’t bother with them). The staff does serve impotent drinks in reusable plastic cups poolside (thank goodness, does anyone really want day drinkers loading up with glassware around a pool)? The shortcomings of the Riu have zero impact. The overall experience of this resort is nothing short of fantastic, particularly if played well. Don’t go here expecting a gourmet, fine dining food experience. Rather, expect the best buffet you will find in the Caribbean. Quality food, prepared well, with great variety and freshness, with the most courteous staff imaginable. We didn’t have a bad meal all week, and some of the specialty dishes were terrific (Chipotle tenderloin and vodka, cheese pasta were my favorites). Both the beach and the pool have plenty of seats and plenty of shade. We never attempted to find a place to sit before 9:00 AM and never had a problem getting chairs. Yes, people reserve chairs early, but we never felt the need and never regretted it. If you want a stiff drink, go to one of the bars inside. Be nice to the bartenders, and they will make your drink anyway you wish. I’d prefer Blanton’s or Knob Creek, but for a week, Jim Beam or Jack Daniel’s is just fine. Absolut is a reasonable choice for the vodka drinker at an all-inclusive, in my opinion. At the end of the day, your vacation is really about people. If there are more gracious or happy people in the world, I’d be surprised. Arubans are just special. We did not a have anything close to a bad experience with a single person at Riu, in fact, the opposite. I sincerely wish I were better about remembering names, because I think that it is worth calling out exceptional performers. Here goes just a small sample who went over and above to earn our thanks: Carlos (DePalma tours, bus driver), Freddie (main lounge, bartender), Luz (Oceanside bar, bartender), Junior (poolside server, best smile ever). I suspect that your vacation is what you make it. For us, it was easy to have an incredible time at the Riu, which far exceeded our expectations in every way, particularly after reading some of the negative reviews here. Hope you have as great a time as we did!
The Rio Palace Antillas is a great all inclusive. The employees ,food ,pool and beach are excellent The rooms are old and in desperate need of renovation and modernization. The resort was spotless and constant cleaning with the covoid 19 happening This is our second visit there and love the place I just wish they would renovate the rooms
Very well managed Hotel and restaurants. This place runs like clockwork. If you pay attention they have amazing options as to what is available to eat. There are so many options you can miss the cooked to order option of your dreams. There are 5 or 6 such options going on at the same time and very little wait time for any of them. Sit down options are a little more limited but very easy to access. Great shows nightly. Plenty of chairs and umbrellas on the beach and at the pools. Very through and helpful staff.