What We Love
- No reservations are needed at any of the restaurants.
- The resort is located in the heart of Palm Beach.
- Eat, swim, drink and check out all the amenities at the family friendly Riu next door.
Things to Know
- The resort is approximately 20 minutes away from the airport.
- US currency is accepted here.
- Rent a bike and tour the island on your own, or hop on the public bus that travels the strip for under $3.
LocationBeach - Palm Beach
General Policies & Fine Print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers,
One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult
terms & conditions.
Hotel Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating5532 reviews
Excellent stay , home away from home... see you next year
the food is very good and the buffets have a large selection, our sea view room was outstanding and cleaned everyday spotless . the pool service could use a little more help between 11am and noon. Paola is just a wonderful lady year after taking of our us and she is so happy its hard not to be happy sitting out by the pool... She really knows how to make you feel welcomed. we will be back next year 5th year in a roll.
At best poor, don’t waste your money
Compared to what’s available in today's hotel market if you’re looking for a 1970’s HOLIDAY CAMP this is a perfect place for you. My third RIU vacation and probably the last. As you enter the hotel via the revolving doors you will see a broken glass panel to your left and it’s downbank from there. The property is tired and in need of a total refurbishment.The public areas are drab at best and don’t look like they have seen a paint brush since it was built in 1977. No noticeable air conditioning in the reception area/bar. The rooms are a little better but dirty grout between bathroom tiles, possibly mold, electric wires hanging outside facure boards in the bathroom, scuff marks on walls in the bedroom and passageways. Rusty table leg, gaps in floor boards, a TV hangs at an angle and to top it all a very noisy refrigerator that runs just about 24/7. I booked 14 nights which I then realized on my arrival was 13 nights too many. Best room available with a great view, that’s what we were told at check in. If what we were given was the best available I dread to think what was possible. Woken every morning with the sound of construction and the horn of the crane lifting building materials outside our balcony. Poolside “entertainment” is not appropriate for the clientele staying at this hotel and the music is deafening and totally unnecessary. At best 1% participation so 99% have to suffer! Don’t get me started on BINGO. The ‘music’ played in the background to Bingo is torture, they play the same tune for the best part of an hour. Plus the entertainment staff need to be taught how to talk into a microphone, it’s all mumbo jumbo, for the most part unintelligible. Why does the score for a volleyball game have to be called over the sound system? 10 people are playing, the rest have to endure yet more garbled unnecessary verbiage. Then we have a housekeeping display on how to fold bath towels into animals by the pool with even more loud music. Need I go on………. Pool beds are dirty, many are damaged. Everything to do with your entertainment program is repetitive; the music, the commentary, the jokes and it’s not required. First-come ’speciality’ restaurant service is pathetic, with today’s technology surely someone can make this easier and fairer. Impossible to plan an evening when you cannot guarantee where you will be dining. Try getting a table when the hotel removes more than 50% of the seating capacity from lunchtime out of two of the specialty restaurants for dinner, forcing clientele to the buffet. Personally I think its quota system and once they have their numbers off you go to the buffet. Empty tables in the steakhouse 1½ hours from closing but “sorry not tonight”. Early dinners at the buffet are afforded a good selection of food however many dishes are not refreshed so the later you dine the less selection is available. There are rules posted everywhere but none are enforced, try getting a sunbed after 9AM most have towels but no one shows for hours on the beach and around the pool. All that said, the food was ok, nothing to write home about but the waitstaff were great. Freddie and Tania at the reception bar have outstanding personalities along with their colleagues. The towel lady was so cheerful it was a pleasure picking up and returning towels to her. And I’ve not even mentioned the debacle at check-in that took three hours to resolve due to a name on the reservation and my RIU Class account albeit everything checked out including the credit card it was paid on. We had a ‘jobsworth’ with zero flexibility.
Get a way
The view food service facility the workers everyone one was wonderful and Allen our pool bar back great. A bit windy at times but the sun shine made up for it. We will be back. The other couple we went with felt the same way.
We absolutely love RIU Palace Antillas! First, the island of Aruba is amazing! The weather, the people, and it is safe! We love having all-inclusive amenities. The food is great, the restaurants on site are excellent! The staff is wonderful, always going above and beyond to make your stay perfect!
Was pleased with the service, great food and friendliness of the staff. Hotel itself however is showing age. Cleanliness was good but could be better, especially sipping down walls in bathroom etc.. Socket came out of the wall- it is just showing its age- however other things make up for it- fabulous food, non diluted alcohol and general feel of the hotel. My only wish,m a quieter “lounge” to have pre dinner drinks and the ability to prebook restaurants