Riu Ocho Rios - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

13638 reviews

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  The most breathtaking scenery. Vibe 10/10, entertainment 10/10

  The best hotel that I have ever been to by far. The vibes, the spectacular view, the activities, it was never ending. My daughter did not want to leave. Definitely one for the family. You will never get bored as there are different activities everyday as well as parties for the family to enjoy on the weekend with different themes.

  Oct 13, 2025
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  Disappointing. Not felt welcomed

  Been better to this hotel so wanted to go again but unfortunately not a good idea x staff not friendly don’t speak to you very rude. Food very repetitive couldn’t book up the specialality restaurants when open on certain days. So hardly ate any food. Entertainment very poor. Was informed about celebrating my 50 th while out there no interest from hotel to celebrate so didn’t feel happy as they was informed. Music all modern hardly and bab Marley. Didn’t recognise the music been played. So unfortunately want be goin back only best bit was beach and the weather. I got Married out this,hotel about 10 yrs ago and it was great. And wanted to share another great memory but it wasn’t to be big changes since last went not for the best 😞😞

  Oct 09, 2025
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  I'll be back

  Having read so meny reviees I went to this hotel with an open mind.Boy was we surprised the hotel is big and welcoming from the very first long drive down the palm tree road from the security entrance. Upon arrival treated with a choice of drinks , The reception staff were great polite and curious and explained everything they even set up our phones with the hotel wifi. The porter took our bags to the room he was again polite and always smiling.The room was as I expected it to be and our view was something else the balcony looked out onto the beach and the pools we were in building 2. The food was good we aye alot in the St Ann's buffet and met alot of good staff who work realy hard to make your meal experience enjoyable.The table servers always rememberd you and sat you at the same table everyday if un occupied.They remembered your drinks and always asked polite if you wanted a top up. The chefs deserve a mention at the various cooking stations first class service with a smile. The bars firstly the sports bar ,the staff are truly great I would come down every morning for rum cream latte coffees which they had recommended they would also fill up my flask with milk for the room they all new what I wanted when I approached them.Even my rum and cokes All the other bars gave exactly the same service a big thankyou to all of you. We would like to give out a special mention to the Lifeguards, the maintained men , the gardeners and the hotel security who all do a great job to make this hotel run smoothly. Lastly the unsung heroes the cleaners we found the place to be spotless from room cleaning to general cleaning around the hotel areas.welldone all of you. The entertainment crew put on a good show all day long and at night.They go out of there way to please you.I asked for a certain song to be played poolside and the DJ did it not once but when ever he saw me thankyou. Completions at poolside fun and also the games around the hotel thanks.

  Oct 08, 2025
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  Outstanding First RIU Experience – Relaxing, Beautiful, and Impeccably Clean (MAY 2024)

  We stayed at this incredible RIU resort in May 2024, and from start to finish, it was one of the best vacations we’ve ever had. This was our first RIU experience, and we were blown away by the level of service, cleanliness, and overall atmosphere. It truly set a new standard for what an all-inclusive resort should be. From the moment we arrived, we were welcomed into a stunning, well-maintained property with breathtaking views and a relaxing vibe. The entire resort is spotless — there were always staff members cleaning, maintaining, and checking in to ensure everything was just right. It’s obvious that keeping the resort pristine and guests happy is a top priority here. The food was fantastic. There were endless options available throughout the day, and something for every craving. The jerk hut was one of our absolute favorites — full of bold, authentic flavor. The fresh fruit was top-quality and always ripe and juicy. Booking the specialty restaurants was simple, and each had a great atmosphere and even better food. Service across the board — from buffets to à la carte dining — was professional, friendly, and attentive. Buffet managers were constantly checking presentation and quality, and we really appreciated that hot food was actually served hot. As big coffee lovers, we were especially happy to find that the coffee here was genuinely good — smooth and rich, just the way we like it. Our room was clean, comfortable, and offered a breathtaking view. The bed was incredibly cozy, the minibar was restocked daily, and housekeeping made sure the room stayed fresh. Any time we needed something — more towels, extra items — it was delivered quickly and with a smile. The pools are massive, sparkling clean, and the perfect place to kick back and relax. We spent a lot of time just lounging poolside, soaking up the sun without a care in the world. It was exactly the kind of peaceful getaway we were looking for. This is hands-down the cleanest resort we’ve ever been to, and the staff’s dedication to guest satisfaction really stood out. Everyone went above and beyond to make sure we had an amazing experience. We’re so glad we chose RIU for this trip, and we’re already talking about coming back. If you're looking for a clean, well-run, relaxing resort with great food and top-tier service, this place is it.

  Oct 07, 2025
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  Great great Place check out our vlogs on the Riu Ocho Rios on YouTube @akeenandjenn

  We loved our stay, this was our second time staying here check out our vlogs on the Riu Ocho Rios on YouTube @akeenandjenn Beach, food, rooms, people get a thumbs up from my husband and I

  Oct 06, 2025