What We Love
- There’s a delicious jerk chicken at the shack on the beach. It'll be your daily pit stop.
- You'll love the "drink of the day" - fun, sometimes fruity, and definitely worth a cheers.
- Every room has a balcony and nothing beats sitting outside your room with warm ocean breezes.
Things to Know
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- Dunns Falls is a great day trip. Whether hiking, zip lining, snorkeling, or picnicking, it's a blast for everyone.
- If you're there in July, check out the Reggae Sumfest.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.Hotel Spring Break Policies - At least one person 21 years or older is required in every room during the months of February through May. During the remainder of the year, at least one person 18 years or older is required in every room.
The Hotel reserves the right of admission and may request a guest present his/her passport or official ID as proof of age. Guests can and will be removed from the property, at their own expense, if any disturbance or complaint from other guests or hotel staff arises. Parties in rooms are not permitted. Unruly behavior by individuals or groups is not allowed at any property at any time during the year.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating7715 reviews
I had a wonderful time during my solo vacation in March 2020. The entertainment was amazing. Special shout out to Sunshine. She is amazing. She went out of her way to speak with me every day. Thank you Marcus for asking daily, whenever, you saw me if everything was ok. Thanks to Chop Chop for the great lunch at the Jerk Chicken hut. Amazing time at the beach party. I recommend this resort. Will be back! Patty, Montreal, Canada
on my arrival meeting Carlene at the front desk made my entire trip, she was the utmost accommodating receptionist. Dining at the restaurant my perfect waitress was Oneka she was A DARLING, before i was in need of anything she was there offering me the choice. my only slight disappointment is the cleaning staff, who on the mornings of my departure they were knocking at my door between 10:00 and 10:30 am, reminding me in there own words that checking out time is mid day. That is one time i would not forget, i don't need that reminder, not at that time. Overall the visit was great and i am planning to treat my family at one of the locations.
The Best Vacation Ever!! RIU PALACE MONTEGO BAY
I would like to thank the management and staff at RIU Palace for their exceptional service. The RIU is without a doubt is the best hotel chain in the world. They cater to your every need. The front desk staff was excellent. The entertainment staff (ms.buttercup) was excellent. Mr. Ozzie on the morning shift at the buffet was excellent. Thank you so very much
This is the first time my husband and I have visited Jamaica and loved it. We cant wait to see the renovations in the fall at the RaiU Montego Bay. The rooms need some TLC. Our TV connection was horrible despite them trying to fix it. However, we had a wonderful time. Thank you!!!
Great place to stay
When we got there in the evening the front desk staff were quick and friendly. We went to the buffet and I couldn’t believe the selection. I have stayed in many all-inclusive’s and this was the biggest buffet I’ve ever seen. The first night they had a chocolate fountain. I’ve never seen so many different kinds of fruit and I tasted them all. During the week I even had octopus tentacle. Just had to eat it to say I did. Since the buffet was so good we only ended up going to the Asian restaurant and had a good experience there as well. This is also the first resort where they had enough chairs to sit either at the beach or the swimming pool. Usually I have to get up By 6 to run and put a towel on the chairs for the day. The rooms were clean and I found the ladies that clean the room to be very friendly. I always had Hot water for showers. For people that drink (I don't) they have great big bottles of different kinds of alcohol for you to use as well as beer in the refrigerator. They were good to stock our water and our pop every other day. You just have to ask someone. Some friends that we met did find a jellyfish in the water but nobody ran into one during the time I stayed there. They also saw some stingrays swimming along the beach at night which is really cool, wish I would’ve seen them. The pool is huge and there’s always a place to hang out there. I really enjoyed the loungers that they have built into it. I do recommend that you use the tours that they have on the beach. They have a party boat that takes you out to snorkel. It is a four hour trip and worth the money. The snorkelling was great and that’s the main thing I was interested in. I went there with Sunwing and their tours were way more expensive for the same thing. However I highly recommend the tour I took with them to Negril. I definitely do not want to forget the entertainment. It was very good. They are amazing dancers! They also brought in other people to do shows. The circus act was really good too. The Michael Jackson show was fantastic. My friend and I had a great time there.