Resort Details
- Various Lounges/BarsPacha Disco Bar
La Plaza - Colonial Style Bar
La Rumba - Lounge Bar
La Tambora - Beach bar (close to RIU Mambo)
Exchange privileges through out the Riu Resort - Various Restaurants
**La Roca Main restaurant with buffet style dinning and on the spot cooking stations. Theme dinners served twice a week. Non-smoking areas available.
**Los Almendros
**Macumba - Pool snack bar and restaurant
**Italian Restaurant - Dinner a la carte specialty restaurant.
**Steakhouse - Dinner a la carte specialty restaurant.
-Exchange privileges through out the Riu Resort (except dinner)
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Elevators Not Available
- 24-hour front desk
- 24-hour room service
- Complies with Local/State/Federal laws for disabled
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Safe deposit box
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Wireless internet connection in public areas
- Free wedding packages are available.
For more information on the required documentation, please see our frequently asked questions at www.weddingsbyriu.com. To reserve your Wedding Package, please visit www.weddingsbyriu.com and submit your request. If you have further questions or require additional information, please contact us via email weddings@riu.com or visit www.weddingsbyriu.com
† Fees may apply
- Children's poolThere is 1 children's pool on site.
- Children's program, onsiteEntertainment program for children ages 4 - 7 and 8 - 12 at “RiuLand“ kids‘ club daily
- Direct access to a beach
- Fitness center on-site
- Gambling †Located at Riu Bachata-5-minutes walking distance.
- Motorized Water Sports †Water skiing, banana boat, scuba diving school (qualified PADI+NAUI), fishing, Jet Ski
- Non-Motorized Water SportsWindsurfing, sailing, kayaks, body board, pedaloes, snorkeling gear.
- PoolThere is 1 pool on site.
- Spa †
- Tennis courtThere are 3 tennis courts onsite. There are 3 lit tennis courts onsite.
- Golf †Golf Course located within 10 Miles of Property.
- On-site EntertainmentDaily activities for adults, 7 days a week.
Nightly entertainment including Live Music and Riu Theme Shows.
Entertainment program 7 days a week for children ages 4 to 12.
Pacha Disco (entrance and drinks included).
Billiards at the Caribbean Street (extra charge).
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2629 reviews
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Feb 11, 2026Great trip, Mariposa made it even better
We have been at this resort for 2 weeks. Everything has been great!! The entertainment during the day was so much fun. Mariposa is amazing, so friendly and welcoming. I am not one for games but she definitely made me change my mind.
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Feb 10, 2026
12 th anniversary trip
This was our second time to this resort, we had a great time with know issues at all rooms we clean, food was great you have the buffet or you can do the snack bar, the weather was over good for the two weeks, also the activitys peronal are awesome like Madonna,butteryfly,sky,cholcolate
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Feb 07, 2026
Excellent
I love the hotel Is very clean and beautiful The food is very good. The Animation is very good Mariposa is very nice ❤️❤️❤️❤️
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Feb 06, 20262 major no goes for me, but good for most
This is my honest review of the Playa Bachata hotel in Puerto Plata we stayed at this hotel January 19th through 28th and I would say it's satisfactory at best but here are a couple things that would prevent me from ever choosing this Resort again. As someone with mobility concerns I personally was highly disappointed in the pool situation. When I booked in October there were two pools available on both the site I booked on and on the playabachata site (which I still think has the "quieter pool" as people refer to it pool pictured on their main website page). It was a pool that appeared to be Mobility friendly which was a huge reason why I actually booked this Resort because I had seen pictures of the other pool and knew I could not get in and out of that properly. This actually proved to be a fact for me as the one day I got into the pool and when I went to get out of the pool I could not lift myself off the last rung of the ladder onto the pool deck, causing my left leg (my weaker side) leg to slip between the ladder and the pool wall I was on my back flopping around in the water when two other guests assisted me out of the situation and I went over to my bf and let him know that I could not get out of the pool. He then assisted me to out of the pool. From then on out we knew that I could not go to the pool on my own which was unfortunate because I often do go to the pool alone on vacation because the sun gets to my partner when he's in it too long. This exact thing happened once again a few days later when my partner was assisting me to get out of the pool when I slipped once again on my left weaker leg, and he couldn't pull me up from the deck other guests once again came along and assisted him in assisting me out of the pool both of these incidents caused me mild injuries that left me uncomfortable during my vacation the "quiet pool" closed in December, so between me booking and actually going to the resort. They offered no alternate Arrangement or made any attempt to make the only pool they have available more Mobility friendly for people. I don't think it would take much to buy a step in pool ladder at the very least. This was my biggest disappointment. Another negative for this Resort is there lack of Wi-Fi I can't understand this in 2026 when I've been to Cuba Resorts several years ago that had better wi-fi than they do there now, and with their sister Resort being able to offer Wi-Fi throughout makes no sense it's clearly done on purpose. I can't fathom why any Resort would do that because it's clearly not a selling feature, there are so many resorts out there that have Wi-Fi throughout. Another thing that I didn't really see many people mentioned during my research prior to booking or attending this Resort was the several but short lasting power outages another. On the plus side food is good and plentiful the grounds are kept immaculately clean there is somebody cleaning constantly everywhere I looked, beautiful scenery all around while at the beach, the room; again as most have stated definitely dated but was clean and a good size.
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Feb 05, 2026
Entertainment
Very friendly and helpful staff, Sky and Chocolate, inspire the crowd to get up play games. Love them 💕
- Advisory*Important Information* Triple Room minimum occupancy requirement: Please note when booking a Triple Room at this hotel, the minimum occupancy is: 3 adults or 2 adults and 1 child between ages 2-12. The hotel will not honor/confirm bookings with 2 people.
- AdvisoryAll Student/Spring Breaker Group reservations are strictly on Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
- AdvisoryIf a Student /Spring Breaker Group is accepted: The number of rooms will be deducted from the contracted allotments Minimum Age requirement: 21 years of age or older. The Hotel may request proof of age in the form of passport or official ID Each room must submit a signed liability agreement upon check-in.
- AdvisoryAt all other RIU properties Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policies: At least one person 21 years or older is required in every room February through April. Spring Breakers (either groups or individuals, regardless of age) are not allowed at any RIU property, at any time during the year. RIU Hotels & Resorts, reserves the right to withhold admission to any Spring Breaker. The hotel reserves the right of admission and may request clients to show passport or official ID to prove full identification. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff. Parties in rooms are not allowed. Spring break groups or unruly behavior is not allowed all year round at any property.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed