What We Love

  • The resort has five pools with lounge chairs and umbrellas. Prepare for unbelievable luxury and relaxation!
  • The rooms have beverage dispensers and a minibar!
  • Free Wi-Fi is available throughout the resort.

Things to Know

  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • The Isla Mujeres sea turtle conservation center, the Kukulkan pyramids at Chichen Itza and archaeological ruins are nearby.
  • Be sure to visit Splash Water World, the resort’s water park, during your stay.
Hotel Promotions
Honeymoon Inclusions.
Guests celebrating their honeymoon with us will receive 
- Surprise welcome gift in the room
- Small bottle of Tequila
- King Bed ( subject to availability)
- Late Check out (subject to availability at time of departure)
Complimentary upgrade to next available room category ( subject to availability and upon request)
- $35 Spa Credit for a selected service in "Specials for couples" category (120 min)

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in. Emission date of less than 90 days
Applicable Dates:
Booking Dates: 26 Jun 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes $1520 in Resort Credits.
Terms and Conditions:

Resort Credit Includes:
Renova Spa - $200 in coupons
Weddings by Riu - $200 in coupons
Romantic Dinner - $60 in coupons
Photography - $40 in coupons
Riviera Cancun Golf - $960 in coupons
Jewelry  - $60 in coupons

Additional Information: Details on credits will be given at hotel at time of check in. Credits are per room, per stay. Must be 21 years or older. Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays. Resort credits can be used as discounts on specified select services only. Credits cannot be exchanged for cash. This promotion is subject to availability. Some restrictions apply. *Inclusions subject to changes without prior notice.
Applicable Dates:
Booking Dates: 02 Dec 2024 to 22 Dec 2025
Travel Dates: 24 Dec 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes $910 in Resort Credits.
Terms and Conditions:

Resort Credit Includes:
Renova Spa - $200 in coupons
Weddings by Riu - $100 in coupons
Romantic Dinner - $30 in coupons
Photography - $40 in coupons
Riviera Cancun Golf - $480 in coupons
Jewelry  - $60 in coupons

Additional Information: Details on credits will be given at the hotel at the time of check-in. Credits are per room, per stay. Must be 21 years or older. Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays. Resort credits can be used as discounts on specified select services only. Credits cannot be exchanged for cash. This promotion is subject to availability. Some restrictions apply. *Inclusions subject to changes without prior notice.
Applicable Dates:
Booking Dates: 02 Dec 2024 to 22 Dec 2025
Travel Dates: 24 Dec 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges
Guests staying at Riu Dunamar have full access of the resort facilities at:

• Riu Caribe

Important Information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in.  Transportation available but not included.  Please be aware that breakfast and dinner must be taken at the booked hotel.

Applicable Dates:
Booking Dates: 12 Mar 2025 to 23 Dec 2026
Travel Dates: 12 Mar 2025 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all-inclusive program includes the following amenities:

• All meals, snacks and local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
• Snacks and drinks 24 hours a day.
• Regularly refilled minibar and liquor dispenser in the guest rooms.
• In-room save.
• Sports, activities and entertainment programme;  kayak, snorkel gear, 1 scuba tryout in the pool, catamaran (license required), bodyboards, pedaloes (pedal boat).
• Free wellness facilities (gym).
• Free entry to the discotheque (drinks included).
• WiFi throughout the hotel.
• Live music, shows & RIU entertainment
• RiuLand kids' club (4-7 & 8-12 yrs)
• All hotel guests are required to wear an ""All Inclusive"" wristband for identification purposes.

Important Information:  Redemption information will be provided by the hotel at check-in.

Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026
Travel Dates: 24 Dec 2022 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
Guests can choose from Asian, Italian and variety of additional global cuisines!
OnSite Dining
  • Various Restaurants
    - Asian
    - Italian
    - Steakhouse
    - Kulinarium Restaurant
Enjoy full access to a beauty salon, poolside snack bar, public Wi-Fi and more!
On-Site Amenities
  • All-inclusive meal plan
  • Beauty shop/salon†
  • Continental breakfast
  • Currency exchange†
  • Lounges/bars
  • Poolside snack bar
  • Restaurant
  • Wireless internet connection in public areas

† Fees may apply

The resort offers an on-site fitness center, sauna, pools, and children's programs.
On-Site Recreation
  • Children's program
  • Fitness center on-site
  • Pool
  • Sauna
  • Spa †
  • Steam bath
Off-Site Recreation
  • Golf †
On-Site Attraction
  • Splash Water World Aquatic Park

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 4471 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    GREAT EXPERIENCE

    Thank you to all hardworking people who keep the resort spotlessly clean, who maintain the beautiful gardens, who cook the tasty food, who serve and clean in the buffet, who entertain and all who work behind the scenes.

    May 09, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Vocation with family

    Overall, the vacation was great. The food, service, and entertainment were all top-notch. I especially enjoyed the evening shows—they added a lot to the experience. The water was amazing this year, which made the stay even better. While it was a bit noisy at night, everything else made up for it. This was my first time staying at this hotel, although I’ve stayed at the neighboring Riu Palace before. I didn’t notice much of a difference between them, even though the other one is considered higher class.

    May 06, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Good hotel, but bad food and too much noise

    The hotel is very good, the rooms are very big and confortable and the staff are nice. This would be the perfect hotel if the food was not so terrible. When you go to a resort on a place like this where there is nothing around, you expect the food to be good. Well, not at this hotel! The food was always the same, no taste and very processed. We were sick of the food and had no appetite because we knew what we were expecting when going to the buffet. The Asian restaurant was the worst! We got inside, looked at the food and went away because it had terrible aspect, specially the sushi. So, if you would like to go to a resort with good food, this is not the one. However, if you don't mind the food and just want to relax at the beach or swimming pool, I recommend this hotel. Also, there was so much noise at night because of all the drunk people at the corridors. If you enjoy party and stay up late it's ok, but if you have children or want to sleep well with no noise this is not a good hotel.

    May 06, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect

    Upon arrival staff were amazing friendly and extremely approachable even decorated the room for my sons 11th birthday left him some cakes as well rooms are spotless staff are always available to help with any questions really great hotel

    May 04, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Vacation

    Didn’t like that the light shines right through the glass of the shower into the room right beside the bed

    May 03, 2025
Hotel Advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
  • AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum 33.94 Mexican Pesos per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.


    Hotel Spring Break Policy - 

    Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.


    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed
  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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