What We Love
- The resort has five pools with lounge chairs and umbrellas. Prepare for unbelievable luxury and relaxation!
- The rooms have beverage dispensers and a minibar!
- Free Wi-Fi is available throughout the resort.
Things to Know
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- The Isla Mujeres sea turtle conservation center, the Kukulkan pyramids at Chichen Itza and archaeological ruins are nearby.
- Be sure to visit Splash Water World, the resort’s water park, during your stay.
Property Information
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Resort Details
Dining
Amenities
Activities
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers,
One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult
terms & conditions.
Hotel Spring Break Policy -
Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4114 reviews-
Excellence
Granite this is my first all-inclusive resort however I’ve been in a lot of hotels all over the world, and this was an experience. I will never forget not only because of the location, but because of the whole experience all around.
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Loved it!
We loved pretty much everything about this vacation. Everyone is super friendly and helpful. If I HAD to say anything negative, it’d be that empty cups poolside would pile up, nobody came around and grabbed empties very often. Then the location was fine in general, just the side the resort is in; the ocean/waves never calm down, always big! But SO beautiful!! Everything else was great! Great food, very clean, friendly, helpful. We would definitely go back.
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Great place for a vacation!
We were invited by a friend to go to their wedding and we had an amazing time. I would definitely recommend this resort. Friendly staff and they were very accommodating as well. We were spoiled the entire trip ❤️ I’m not comfortable travelling but I was completely comfortable there.
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Awesome Trip
Awesome Trip Great Service we would definitely come back to this place again The Hotel Staff is amazing the bar service is second to none the food is ok nothing special but it’s edible. The weather was great but a little too much rain but it was hurricane season so that is expected
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Best part of Riu Dunamar cancun!!!
Christiano and Barragana are the absolute best tenders at riu Dunamar cancun. Always going out of their way to get you the drink before anyone else. As we are three chefs we appreciate all that is done here. Thank you to all the rest of the staff for putting up with our shenanigans.