What We Love
- The resort has five pools with lounge chairs and umbrellas. Prepare for unbelievable luxury and relaxation!
- The rooms have beverage dispensers and a minibar!
- Free Wi-Fi is available throughout the resort.
Things to Know
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- The Isla Mujeres sea turtle conservation center, the Kukulkan pyramids at Chichen Itza and archaeological ruins are nearby.
- Be sure to visit Splash Water World, the resort’s water park, during your stay.
Property Information
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Resort Details
Dining
Amenities
Activities
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers,
One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult
terms & conditions.
Hotel Spring Break Policy -
Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4065 reviews-
Father
Had a wonderful time with the children area!! We had alot of creativity with the staff Alin and Jessy. We made mexican hats, Mexican piñata, playdoh, also had plenty of help and very respectful with all kids and very clean with the environment. I will definitely come back! Love this place so much.
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RIU Dunamar
Love it although it was not the resort i was suppose to stay at...it was nice for one night love it 😊
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Wonderful
First time in Mexico. Fabulous hotel - made fabulous by the staff. Each and every member of staff here are so welcoming, friendly, and happy. They all work so very hard and are a credit to the hotel. The hotel is immaculately clean. Rooms lovely and fridge regularly restocked. The weather was fantastic apart from one day due to storm Helene. Food was very nice with plenty of choice. Not having to book, but rather queue, for the A La Carte suited us well - we never had to wait. The beach is like a little slice of paradise. The only very slight negative (as noted by a previous reviewer) is there is no quiet relaxing by any of the pools. They are all very noisy. This was slightly disappointing, therefore we opted for the beach most days. The water park is great - very well maintained and supervised.
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No Fun!!!!
The staffs are pleasant and courteous, the entertainment is BORING and Lacking fun. The pool side has deadbeat no entertainment. No reservation can be made for the restaurant, so you have long waits, it's first come first serve. My BIGGEST issue is there are stray dogs in the dinning area (buffet, steakhouse), I wish I was told to to expect them when I was checking in. There was a lot of big ass water bugs flying around. The walk to your room is long, lonely and creepy This Riu is more gear to Spanish-speaking culture. there is one gift / souvenir shop on safe property so it cost $50USD one way to go into town to market 28th.
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Great holiday
We spent a lovely 2 weeks at the RIU Dunamar, we were fortunate enough to be upgraded to a suite, which was fantastic. The beach is lovely, pool areas can get noisy, and I do feel that the quiet pool where there is no music, should be that you carn’t play your own loud music and compete with others !! Buffet restaurant was fine, slightly repetitive but we enjoyed the restaurants particularly the Al a Carte and the Italian. The hotel is immaculate, all the staff are pleasant, friendly and work extremely hard to give such good service. A special thank you to Ricardo in reception, Elizabeth in the buffet, Sergio in the Italian, Freddy for his pool service and Jose for our room service.