What We Love
- The resort has five pools with lounge chairs and umbrellas. Prepare for unbelievable luxury and relaxation!
- The rooms have beverage dispensers and a minibar!
- Free Wi-Fi is available throughout the resort.
Things to Know
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- The Isla Mujeres sea turtle conservation center, the Kukulkan pyramids at Chichen Itza and archaeological ruins are nearby.
- Be sure to visit Splash Water World, the resort’s water park, during your stay.
Resort Details
- Various Restaurants- Asian
- Italian
- Steakhouse- Kulinarium Restaurant
- All-inclusive meal plan
- Beauty shop/salon†
- Continental breakfast
- Currency exchange†
- Lounges/bars
- Poolside snack bar
- Restaurant
- Wireless internet connection in public areas
† Fees may apply
- Children's program
- Fitness center on-site
- Pool
- Sauna
- Spa †
- Steam bath
- Golf †
- Splash Water World Aquatic Park
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Feb 12, 2026
Feb 2026
My wife and I had a great trip at Riu Dunamar. When we were there we always were able to find a pool or beach chair. Beautiful beach area. The facilities were kept very clean, and the staff worked hard. Lots of food and drink options. Food was often a bit bland, but could find something good, and adding sauces helped. Since the hotel had quite a few kids at it, we liked the quieter adults only pool. Limited amount of Hotel provided entertainment. This hotel is 30 mins away from Cancun, which limits the amount of things to do in the area.
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Feb 11, 2026
Not bad but not great but good
Overall the experience was great but one thing I want to point out is the shampoo was very rough on my hair and damaged it a little but u could always get your own shampoo
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Feb 11, 2026
A busy place
The beach was the best feature. The noise was the downfall for us. The restaurants were loud. The swim up bars were loud. Kids are not allowed in the swim up bar areas. I think it is a good decision. The staff work very hard. The resort is kept very clean. The food was good but keeping it warm in the buffet is always a challenge. It is s lengthy drive from the airport so if you’re bringing children be prepared
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Feb 08, 2026
Excellent service
The staff gave excellent service. A very excellent service by Elizabeth at the buffet, Sergio at the steak house and Monse at El Jardin.
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Feb 06, 2026
Hotel is far from any activities
Hotel is well maintained and very clean but it's far from everything. There is nothing to do around. Food was good even though 2 persons in our group got sick. A la carte restaurant don't give options for payable upgrade meal (Ex. lobster) like at the Riu Palace. Our room was on ground level with a balcony facing bushes with no view on anything. This was disapointing. The spa facilities (jaccuzi and steam room) is open to everyone once a day for free which is nice but the temperature of the jacuzzi was only 90.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum 35.19 Mexican Pesos per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Hotel Spring Break Policy -Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 24Dec26 - 31Dec50