What We Love

  • No reservations needed at any of the restaurants.
  • The spa, your escape-haven, with treatments that chase your worry right out to sea.
  • The liquor dispensers in your room. You'll never go thirsty.
  • Their mantra that rings true, "Service with Heart."
  • The kids' club with a pool and a playground so you can take a much needed breather.
  • The way the resort is bungalow-style and oh-so beachy. Big points for exterior style.
  • The soothing sauna at the gym - perfect for chilling after your very productive workout.

Things to Know

  • You can share all the cool stuff with the sister resorts except for the restaurants.
  • Don't miss boating to Isla Saona Island - the water, the sand, the everything is unforgettable.
  • There are world-class golf courses you can swing by any time you're craving the green.
  • Epic excursions aren't too far away - Marinarium Marine Park and Altos de Chavon.
  • There are two floodlit tennis courts, but if you aren't up for that, then there's table tennis.
  • Check out Caribbean Street - there's a variety of shops and you can get your dance on at Pacha.
  • Ride the pedaloes aka paddle boats, or ride a horse at Caribbean Cachondeo. Hop on.
  • Water park with slides, tobogans, kids pool, sun terrace and snack bar.

Resort Details

You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • Various Lounges/Bars

    - Unlimited local beverages (alcoholic and non-alcoholic drinks) available 24 hours a day
    - Minibar and regularly restocked liquor dispenser
    - Azúcar Lounge Bar
    - La Plaza Bar
    - La Arena Poolside and Swim-up Bar
    - Sports bar (open 24 hours, All-inclusive service)

  • Various Restaurants

    - Breakfast - Full American breakfast buffet and live cooking stations. Continental breakfast / snacks.

    - Lunch - Hot and cold buffet and live cooking stations. Snacks, pizzas, pasta, fresh fruit and salads.

    - Dinner (Colonial restaurant) - Buffets and live cooking stations.
    Themed buffets on special evenings.


    OPTIONAL DINING

    - Hibachi Asian restaurant

    - Kulinarium (Available till October 2023)

    - Mama Juana poolside / Mexican restaurant 

    - Ole Spanish restaurant

    - Palm Beach Steakhouse

    - San Angelo Italian restaurant

Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Babysitting,Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Elevators Not Available
  • Exercise gym
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Elevators Not Available
  • Exercise gym
  • Free high speed internet connection
  • Free parking
  • Gift/News stand†
  • Laundry/Valet service†
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Pool
  • Restaurant
  • Safe deposit box
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite

    Daytime entertainment program for children.

  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    The resort has an outdoor hot tub.
  • Motorized Water Sports †
    Parasailing
    Waterskiing
    Diving
    Deep sea fishing
  • Non-Motorized Water Sports
    Windsurfing
    Sailing
    Kayaks
    Snorkel gear
    Aqua-aerobics
    Paddle boats
  • Pool
    There are 3 swimming pools, one with adjoining whirlpool bath.
Off-Site Recreation
  • Golf †
    This hotel has negotiated a special golf agreement with Punta Blanca Golf Club to provide preferential conditions and additional value to our guests.
  • Spa †
On-Site Attraction
  • On-site Entertainment
    Free access to Riu Pool Party and Splash Water World within the Punta Cana Complex (18+)

  • On-site Entertainment
    Daily activities for adults, 7 days a week.

    Nightly entertainment including Live Music and Riu Theme Shows.

    Entertainment program 7 days a week for children ages 4 to 12.

    Pacha Disco at the Caribbean Street (drinks not included) open 7 days a week.

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_3.5 4941 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    It all depends on what you are looking for.

    To preface this review, I have been to many RUI resorts in the Carribean and am a RUI points member. I was traveling with 4 Adults and 2 teenagers. I would say that this resort is a good choice for anyone looking for certain things, managed expectations. If you are looking for the following things A good value for the money, families, enjoy the 'Resort" style vacations, are not a picky eaters, if you speak Spanish, like kids, if you are a European with a TUI affiliation, like the pool party scene, heavy pour tropical cocktails It follows that if you are looking for the following things you will not like this resort You are a clean freak, you like upper end spirits, if you speak English, like to explore the native culture outside the resort, you're a foodie, Here are some details in no particular order: The resort is huge, be prepared to walk a lot It's a paperless resort, everything is done on a phone app. Check in - slow, seemed to be language barrier. they do not give you a map, just point in the general direction of your room, it will seem very confusing. Language - There seems to be a bias towards Spanish speaking people, we only speak English at times we were ignored by the restaurant workers and bartenders, it was language, or they just didn't care for me, I have no clue. but it tended to make us fell unwelcome. Bellman - There is no service to take your bags to your room. There are no elevators in the buildings There are 4 fair sized pools, something for everyone Lots of kids running everywhere. Lots of bars The beach - lots of loungers and bar service but it was covered in seaweed, a lot of it, not the resorts fault, but there was no effort to clean it up, not totally sure you could, there was a HUGE amount of it. Restaurants are all pretty much the same except for the Steak House. the problem I had with the buffets were that they had little fresh fruits, salad and vegetables, it was mostly over salted starches and over cooked proteins. Steak House - big portions Mexican place - the chef should meet a Mexican person; the food had little Mexican influence Hibachi restaurant - it is not a Teppan style restaurant, it's just a buffet with sushi Italian place - Buffet Ole - never found it open Sports Bar - Kid food Main Buffet - Pretty standard fair Breakfast Buffet - Where manors and decorum go to die. It was the most crowded and a lot of rude pushy people and it seems a lot of them have never seen a piece of cooked bacon because they sure took a lot of it and don't get in their way Room - Fair; clean, good sized, nothing either outstanding or lacking about any of it other than the TV did not work all week. Mini Bar - Ration the contents, we were there 7 days, restocked once and ran out of drinking water. Overall, it's a decent place, could definitely use a deep cleaning and updating but if this is an issue, maybe you should spend a little more money for the Rui Palace or Macao. The resort has its station in the resort world: budget minded, Spanish (or Euros) speaking families looking for a fun resort holiday, nothing more. Please understand, this is all just my opinions and observations from our visit, take it for what it's worth. If you have any specific questions, please let me know and I will do my best to answer them Be a traveler, not a tourist!! Skip

    Jul 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    transportation

    Would like to see transportation for senior citizens provided to the restaurants and lobby. Visitors should be informed at check-in if there is shuttles available.

    Jul 07, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Awful, avoid!!!

    Absolutely dreadful hotel not a 5* that it claims to be!! Ant’s cockroaches everyday!! Reported to reception and eventually sent a lady with a can of bug spray !!!! Just changed our bedding, requested a full room clean and fumigation to the Tui rep and they said it had been done . Don’t believe them as the bedding STILL had the same dirty stains on them from the night before!! Wanted to move us 3 days before us coming home!! Not acceptable!! Hair dryer hanging off the wall, towels in the room stained or ripped. Bedding which was supposed to be ‘clean’ had stains on every time. Drawers literally falling to pieces. Fridge leaking had to put a towel in front of it to soak up the water reported it and 2 days later someone came and messed with the dial inside and left !! Pool area NEVER cleaned always covered in some sort of slime/scum debris sometimes had fruit in it as well. Needed a really good shower afterwards. Beach was covered in seaweed and I don’t mean a little bit I mean mounds of it, had to dredge through that and I wade past some in the water to get to the clearest part of the sea. ( Not that I went in it ) smell was offensive to.

    Jul 06, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great time!

    The staff was very attentive. We were unhappy with our room, but they quickly changed us to a room that was better for us. The pool was awesome, especially the wet bar! I will say that the food could have been better, although was adequate. Overall we were very happy with our stay!

    Jul 06, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Can't Wait to Go Back!

    We went to the RIU Bambu at the end of June and all I can say is I can't wait to go back! This hotel delivers big on hospitality, activities, food and drinks selection. The resort is clean and well kept. The little two story villas are lovely. Our room did show a little wear (minor in scope) it was clean with a good shower and comfy bed. We loved sitting our on our balcony watching the palms sway in the breeze. Lots of activities at this resort - darts, ping pong, french boules tournaments to aqua fit, salsa lessons, zumba just to name a few. Special shout out to the ever energetic and wonderful activities director Roberto who made every activity fun and memorable. He and his team were phenomenal! The bar staff and restaurant staff were equally as impressive and made us feel like family. We were always greeted with a big smile and kind Hola! They ensured that we had all that we needed and even anticipated when we needed a refill. The maids, ground keepers, front desk personnel etc. all added to our excellent experience. It was warm and friendly service from check in to check out and it was extaordinary!

    Jul 05, 2025
Hotel Advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
  • AdvisoryThe Kulinarium restaurant will be closing from 31st October 2023
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Hotel Spring Break Policies - 
    Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

    Minimum Age Condition: At least one person 21 years or older is required in every room during February thru May. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.


    Transfer Policy - 
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed
  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 01May25 - 23Dec26
    • Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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