Riu Bambu - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

5012 reviews

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  Rundown hotel and beach unusable due to rotting seaweed

  Positives: food & drinks were good, lots of choice, staff were friendly and generally a clean resort. Negatives: all entertainment was in Spanish, not a family friendly resort very little young children mostly groups and couples drinking. Extremely disappointed with the rooms, very dated and damaged walls and furniture. It’s a very large resort and nowhere near a five star. The beach was lovely apart from the seaweed that had collected on the shore which was rotting away and smelt terrible. It was cleared the day before we got there and got worse over the week.

  Aug 19, 2025
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  Martin

  we had a great time. Everything was very good, If I have one negative thing to say it would be the room air conditioning was not good, was not really able to keep the room cool, that being said we had other peopple in our group and theirs was better.

  Aug 07, 2025
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  Birthday Trip

  Hotel stay was beyond amazing. The resort is beautiful. I loved how it was on the beach and so many pools. Staff was super welcoming and friendly. I will be returning

  Aug 02, 2025
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  Family holiday

  The hotel was very clean, the food was amazing in the buffet and in the a la carte restaurants. The pools n beach were lovely, plenty of sun-beds, especially the TUI only pool. The rooms were nice but basic. Lovely big walk in shower n double sinks. Mini bar and I would recommend using the RIU app as you can request mini bar re fill and any housekeeping etc. Would highly recommend

  Aug 02, 2025
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  Disappointing for a Riu – Wouldn’t Return

  We stayed at the Hotel Riu Bambu and, unfortunately, found it to be the worst Riu we’ve visited so far. At best, this is a 3-star hotel. The rooms were very run down and in need of refurbishment. On the positive side, most of the staff were amazing. A special mention goes to Carmen in the restaurant, who served us daily and was absolutely incredible. However, our experience with Smith on reception was the complete opposite – rude and obnoxious, definitely not suited to a front-of-house role. Entertainment was a big let-down, especially if you’re travelling as a family with teenagers. Unlike other Riu hotels we’ve visited, where the animation teams kept everyone engaged, here it was virtually non-existent. The team would dance around the pool for 30 seconds in the morning and then disappear until the evening kids’ show. Speaking of which, the “Michael Jackson” themed kids’ show performed felt awkward and in poor taste. Entertainment was heavily geared toward over-18s, which was a first for us at a Riu. Busses of adults were shipped in eerynight from outside to attend the Riu Party, which when your family cant go after spending so much for the holiday is a kick in the teeth. The hotel seems to cater mainly to Spanish-speaking guests (around 95%), which isn’t an issue in itself, but bar staff favoured serving those rather than the English speaking guests and frowned when you raised that someone had jumped the queue. Many were day visitors who drank heavily and played their own loud music around the pool and even during dinner. It made the atmosphere feel chaotic, and staff didn’t seem to enforce any rules or intervene when noise levels got excessive. One thing that really concerned us: there were no lifeguards in sight. We saw very young children jumping and slipping around the pool edges while their parents sat at the swim-up bar knocking back cocktails – a real accident waiting to happen. Food-wise, there was a wide selection and something for everyone, though I found some dishes overcooked and far too salty (personal taste). Overall, I’d give it 3 out of 5. The amazing staff (aside from reception) and food variety saved it from being lower, but compared to other Riu hotels, this one fell well below expectations.

  Jul 31, 2025