Renaissance Wind Creek Aruba Resort - European Plan

Customer Ratings & Reviews

TripAdvisor Traveler Rating

8805 reviews

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  Perfect

  I’ve stayed at many hotels in my life, but this one has truly been the best and most special. The service felt more like a Michelin-star experience than a typical all-inclusive everything was top quality. Elizabeth, Bety, and the whole Aquarist team were amazing so kind and professional. Also big thanks to the boat crew, the blue bar pool staff, golf car team and everyone else who made our stay unforgettable. Indonesian friend Jonathan from congierge team special thanks to you also!!! If I hadn’t met Jonnathan, I wouldn’t have known about Dushi diner night and all the other restaurants/activities. He explained everything! I honestly don’t know how to thank you enough. The only negative experience I had was on Flamingo Island, where I felt discriminated against. I shared this with the management already, and I hope it’s taken seriously. One small suggestion: it would be great to have more shaded or air-conditioned seating areas around the resort especially in the hallways, elevators, and common areas. Except for our room and one restaurant, there was no air conditioning, which made it a bit uncomfortable at times. Overall, I will always remember this place with love. Thank you for making it so special. Love from Turkey. Room no 1513

  Jul 14, 2025
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  Nice but over rated

  Nickel and dime me the whole stay if you don’t get the all-inclusive package, they will nickel and dime you over everything every last little thing

  Jul 12, 2025
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  Stay for a night to enjoy Renaissance Island

  We stayed two nights to visit Renaissance Island and downtown. Both our rooms were clean and modern, and the common areas were well kept too. The island was great with calm waters and flamingos strolling all day. The family side (iguana beach) isn’t quite as nice as the adult side though. Staff at the beach were great and go early to get a chair with shade. Floats, snorkel masks, hammocks, towels were all provided. (Paddle boards and kayaks were never available due to wind and not sure there was a good area to use them anyway). Callum was our boat driver twice and he made both trips fun. The boat process is a bit frustrating though as each boat only holds about 20 people and staff saves spots for employees that arrive late. So you wait 15 minutes for a boat only to have 3-4 families allowed on. They need more boats at peak times or boats from each hotel (they currently share boats). Be prepared to wait about 30 minutes for a boat to the island. We enjoyed our stay but next time would only stay one night before moving to Palm Beach. This was a great hotel but we prefer beachfront at Palm Beach. Tips: - Bring quarters for flamingo food - Catch boat to island at marina hotel (it picks up first so you are more likely to get on and is a cooler ride out) - Dutch Pancake House (in mall) serves a great breakfast - Convenience store in mall is reasonable spot to grab drinks or snacks. -West Deck is an easy walk from hotel and has good food at a reasonable price right on the beach - Ride on right side to island and left side from island to improve chances of staying dry

  Jul 11, 2025
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  Loved meeting Mena!

  The trip was amazing, the Flamingo island experience was definitely one of a kind and the hotel and food was amazing. However, this review is long overdue, but I want to take a moment to recognize a specific individual from the Sol swim up bar and restaurant area. We met Jimena "Mena" the first night we arrived at the hotel- not only is she great at her job, but this lovely lady is probably the most loving person we've ever met on a vacation (and my girl's make friends everywhere we go). She and the girls would run to each other and exchange hugs everyday, and on the last day they exchanged gifts. She took care of us for every meal that we had out on the patio and would take a moment to simply say hello and ask the girls about their newest adventures for the day if we were only passing through. She's passionate about her job and simply loves people. She is a top reason we would consider coming back. The Renaissance definitely picked a winner when they hired her!

  Jul 11, 2025
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  Great employees named

  I waited a long time to check in & when I had questions (sometimes) Housekeeping did an excellent job. But I was not informed at check that they would in fact clean every day (not true in USA anymore) Traveling alone customer service is even more crucial When I asked the concierge for help I was given wring answers. I waited at the front desk again & got better help. I was not sure about this stay. Then I visited Flamingo Beach. There I was lucky to meet , Natalia, Maria and Andrew. These friendly helpful folks made me feel welcome. What wonderful & valuable employees to your resort! I was disappointed in the appearance of the hotel ground in some places. Though the hotel itself was clean & beautiful. I was also disappointed that the pool & pool bar closed so early. I wanted badly to see the flamingos I did that immediately & was happy. I didn’t realize until arrival that this is not a destination set up for solo travelers. But I met kind people & did my best to enjoy. Again, Natalia, Maria & Andrew, & made the adventure so much better on Renaissance Island!

  Jul 09, 2025