What We Love

  • Kelly's Bar has fun African hunt club, safari-style decor, really great burgers, fine tequilas and a long list of out-of-this-world martinis.
  • The Armonia Spa provides the perfect escape from the world with soothing treatments.
  • There's a on-site fitness center and running path to keep your beach bod in tip top shape.

Things to Know

  • Pueblo Bonito Resort at Emerald Bay offers room service and a kids' club.
  • You can't swim on the beach at this resort, but there's a complimentary shuttle to a nearby beach.
  • This resort is not adults-only, so it's the perfect place to bring the whole fam!

Resort Details

You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • Emerald Grill
    This attractive bistro setting by the main pool serves specialty offerings throughout the day.
  • La Cordeliere
    Offers fine ocean-view dining in its casually elegant interior or al fresco on the shaded terrace – the perfect place for masterfully prepared meals and festive theme night buffets. The naming of La Cordeliere is a tribute to an important time in Mazatlán's history when a small group of valiant local men warded off the invasion of the awesome French warship for which the restaurant is named. 
  • Various Lounges/Bars
    -Kelly's Bar
Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs†
  • 24-hour front desk
  • 24-hour room service†
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs†
  • Children welcome
  • Children's play area
  • Concierge desk
  • COVID test onsite
  • Elevators
  • Exercise gym†
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Outdoor pool
  • Pool
  • Restaurant
  • Room service†
  • Safe deposit box
  • Sauna†
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Valet parking†
  • Wakeup service
  • Water sports
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • Pueblo Bonito at Emerald Bay is a romantic jewel of a resort, elegantly designed and magnificently landscaped, with enchanting gardens where Swans and Flamingos stroll amid meandering streams and pathways. Situated in an exclusive area known as New Mazatlan, Emerald Bay Resort overlooks the Pacific Ocean and its own private beach. Its dramatic positioning provides a spectacular view from anywhere in the resort.

    For more information fo to: http://www.pueblobonitoemeraldbay.com/weddings_home.php

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Children's pool
    There is 1 children's pool onsite.
  • Children's program, onsite †
    Kids Club
    Our Kids Club Program is offered to children ages 4 to 11. Children under 4 years of age, or children still in diapers or pull-ups, may attend when accompanied by a baby sitter. 

    Our daytime program includes many fun activities for all ages, such as: arts & crafts, pool & beach games, movies & indoor games, lunch and more!
  • Direct access to a beach
  • Fitness center on-site †
  • Hot tub
    2 Outdoor Hot Tubs
  • Motorized Water Sports †
  • Non-Motorized Water Sports †
    Protected from motorized water sports as an ecologically sensitive area, Emerald Bay sweeps north in a grand crescent, with the resort's beach measuring 400 meters (437 yds). Kayaks, snorkeling gear, boogie boards, and small sailboats are available for rent.
  • Outdoor pool
  • Pool
    There are 2 pools onsite. Two freeform pools with infinity edges, plus a children's pool, spa tubs, complimentary activities, and use of water-sports gear. The ocean-front pool is 100 yards long. This property has swim-up bars.
  • Sauna †
  • Spa †
  • Steam bath †
  • Tennis court †
    There are 2 lit tennis courts onsite.  
Off-Site Recreation
  • Golf †
    Golf course located within a mile of the property.
Off-Site Attraction
  • Golden Zone
  • Other Local Attractions
    Stay at the Pueblo Bonito Emerald Bay and you'll discover the comfort of our suites is complemented with a variety of activities and services difficult to find elsewhere. Sport fishing, hunting, sightseeing excursions, horseback riding, shopping or just hanging out by the pool will make your stay at Pueblo Bonito your most enjoyable vacation holiday yet.
    Chiefconcierge_hpbeb@pueblobonito.com.mx

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 7399 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The staff member who made our trip perfect

    We have always enjoyed our stays at Pueblo Bonita, Emerald Bay, it is a beautiful resort with great amenities. But the biggest draw for us are the staff, from the front desk, to the bellboys and housekeepers who are incredibly friendly and do such an amazing job. In particular , I have to give the biggest shout out to Jose Luis Nevarez Osuna who does poolside service. Jose Luis greets us each time like we are family and goes to great lengths to ensure we have everything we could possibly wish for. This particular trip, we brought friends and family and they couldn’t believe how incredible the service provided to us by Jose Luis was. We mentioned one time that our daughter-in-law was gluten intolerant and he made it his mission to let the chefs know each time she ordered food, so menu items could be adjusted for her, for which she was so grateful. He made sure our group had enough seating to be together, gave great advice on restaurants, activities, provided humor and remembered the entire group’s individual drink of choice - no small feat! We never receive this level of service anywhere else we travel and it’s what keeps us coming back to beautiful Mazatlan.

    Jul 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful Poolside Service

    I went on a wonderful family vacation here for a week this July. The resort was beautiful and well kept. My family and I spent our days by the pool and we had the most wonderful waiter, Jose Luis Nevarez Osuna who was so attentive, caring, and really went the extra mile for taking care of us. We sat in his section everyday by the pool because he was so wonderful making sure our drinks were never empty. Jose Luis also helped me successfully navigate my food allergies which gave me such piece of mind when ordering food poolside.

    Jul 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Service!

    The resort is beautiful and the service was fantastic! Jose Luis made our trip so much more enjoyable by coming by to check on us frequently, making sure our orders were brought to us quickly, and overall just making the environment fun and friendly! Looking forward to coming back!

    Jul 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    excellent experience @ Pueblo Bonito Emerald Bay

    Excellent food, wonderful people, and outstanding service. Antonio Perez and Rafael Hernandez truly understand customer service. They helped make our vacation special with several unexpected highlights. my family is in the restaurant industry and we understand and I have seen all avenues of service.

    Jul 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A magical escape surrounded by nature and art

    Beautiful resort with lush tropical grounds and unique statues — the whole place feels magical. Spacious rooms, friendly staff, and great amenities for both families and adults. We loved our family trip so much that we became members and can’t wait to come back again. Highly recommend

    Jul 06, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 21
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.


    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

    Resort Fee – (Leave Resort Fee information if travel is still current.) 

  • Pet Policy : Pets Not Allowed

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