What We Love
- Enjoy exclusive access to a private beach oasis where you can lounge on a beachfront cabana.
- Take time to indulge yourself at the spa, where you'll find a variety of massages, water circuits and the Temazcal traditional Mayan steam bath..
- The on-site Candy Shop is a hit with the kiddos.
Things to Know
- The resort is approximately 17 minutes from the airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- The resort is perfectly suited to adults and children alike.
Resort Details
- El CaribeñoA perfect setting to relax under the shadow of an oversize palapa. It serves regional, Mexican and international specialties and dinners at the pier by the sea. Only the breakfast is buffet.
- Faro BlancoExperience the cozy and welcoming contemporary oceanic décor and savor culinary coastal specialties seasoned with home-grown organic herbs, while you enjoy the beautiful view of our private cove.
- In-Room DiningEnjoy a private dining experience at the privacy of your room or terrace.
- Le Cap Beach ClubLocated on the beach, offers contemporary Mediterranean cuisine with the best choices of seafood and fresh dishes prepared in wood-fired oven and grill. Enjoy refreshing beverages or cocktails in a relaxed atmosphere by the beach lounge and private cabanas over the ocean.
- Romantic and private dinnersAdditionally, the resort provides guests with multiple options for private dining with a six course menu specially designed by our Chef and paired with a selection of premium wines selected by our professional Sommelier. The dinner’s location is at your choice.
- Trattoria Alfredo Di RomaOur famous Italian restaurant, invites you to enjoy its specialty: the authentic fettuccine Alfredo and an extensive selection of the best wines in its wine cellar, enjoying the extraordinary view of the Caribbean Sea.
- Various Lounges/Bars
- Le Cap Bar
- Caribeño Bar
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan†
- Non-smoking rooms available
- Outdoor pool
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Spa†
- Steam bath†
- Tennis court
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports
- Business Services†
- Internet Access
- Wedding Promotion - Book 10 rooms (minimum 2 night stay) and get the following complimentary inclusions for the wedding:
- Welcome fruit basket, 1 bottle of sparkling wine, and special amenity on the wedding night
- Breakfast in bed for the couple on the next day of wedding
- 2 night complimentary stay certificate for 1st anniversary (one year valid)
- Complimentary venue and standard set up for ceremony (minimum 70% of in-house guests)
- Exclusive full assistance of Wedding Specialist
- Guaranteed upgrade for the couple to next room category booked
- One complimentary room for every 15 rooms paid per night
VALID FOR TRAVEL DECEMBER 20, 2019 – DECEMBER 21, 2020
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsite †The kids will enjoy the vacation of a lifetime at Planet Trekkers where they will be engaged in unique activities.
- Direct access to a beach
- Fitness center on-site
- Hot tubThere is 1 outdoor hot tub.
- Motorized Water Sports †Wave runners
Jet skis
Marina & water sports
Deep sea fishing
- Non-Motorized Water Sports †Kayaks
Snorkeling
Scuba center
Sailing boats
Diving - Outdoor pool
- PoolThere are 2 pools on-site including a freshwater beachside pool with Jacuzzi, surrounded by thatched palapas serviced by pool concierge. Food and drinks served by the pool.
- Sauna †
- Spa †
- Steam bath †
- Tennis courtThere are 2 tennis courts on-site.
- Golf †Golf course located within 5 miles of the property.
- Chankanaab National Park: you can swim with dolphi
- Museum Downtown, where you will find displays of c
- Punta Sur: is an Ecological Reserve located on sou
- San Gervasio, the biggest archaeological site on t
- Other Local AttractionsDo not miss walking Downtown, where you still can feel the charm of the Mexican culture in its colors, its people, its music and its traditions. Sunday nights: local get together
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2613 reviews
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Sep 18, 2025Rainy Season is GREAT!
I LOVE this hotel, even in the off-season when it's raining- or maybe because its the off season and its raining... do you want to feel like a rockstar? You want to walk into a restaurant and have 7 people greet you warmly at the door? You want to have the entire spa all to yourself? Do you want someone to run in the rain to hand you an umbrella? Do you want to feel like this hotel is setup just for you? This is when you want to go! The hotel's acreage is small, compared to other full service resorts. I have arthritis and I appreciate ramps instead of stairs. The outside is paved with coral stones so theres no slipping anywhere. Even with the rain, I felt like I had good footing everywhere I walked. You can get to everything you want to do there within a 3 minute walk (at a slow, arthritic pace). This is the second time I've been here, and they have built a spa building (Ikal spa) on the property (opened 4 years ago). The plunge pools are lovely and the ambiance is very nice. Not gonna lie- it's spendy (not billionaire spendy, but it is a 5 star resort) But I like it here- the staff is friendly and warm, and they let me practice my spanish on them so it's all good, and having the folks at Scuba Du made it very easy for hubby to get his dive on while I enjoy fresh conchas with my tea at breakfast. Speaking of breakfast- watch for the Hawk guy. He comes in with his hawk and gets the hawk to fly around the cafe. Entertains the kiddies and keeps the crows away! Brilliant!
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Sep 16, 2025
Wonderful and safe stay! Samantha at the Ikal spa gave the most wonderful facial and massage-very relaxing! The staff wa
Samantha at Ikal Spa was wonderful for facial and massage! The staff is warm and welcoming. The property is very secure and we had an easy time getting taxi service to go to shops.
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Sep 13, 2025
Wonderful for families!
We love coming here! This has been our family spot for many years now. It’s perfect for the kids too! The staff is wonderful and breakfast at the Palapa is the best way to start the day. Shout out to Felipe for always giving us the best service at Breakfast.
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Sep 10, 2025
The best Cozumel hotel!
We had another lovely week at this beautiful hotel. The service here is excellent in all regard. We especially would like to thank the Manager of Food Services, Yazmin for her care in seeing that my husband had gluten free food in all the hotel restaurants. The room we occupied was perfect for us and we had a lovely view of the beach and other areas of the hotel. Our room was always kept immaculate thanks to the housekeeping staff. We were very pleased at the new hotel policy to reduce the amount of plastic water bottles being used. There are water bottle filling stations in several locations and if you do not bring your own refillable bottle, there are very nice ones for sale at a reasonable price. The Spa here is wonderful. We enjoyed excellent messages and had use of all the spa had to offer. And, the snorkeling here is really good. If you are looking for a quiet, relaxing place to vacation on Cozumel, then you have to check out the Presidente!
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Sep 09, 2025
5 star resort with 5 star service.
We stayed here with another couple friend. We both had beach front walkouts. They were very private and our rooms were spacious, stunning and very well stocked. Hairdryers, combs, shave kit, shave kit, etc. the shampoo/conditioner and body wash smelled amazing. The lotion was amazing. My husband loves to scuba dive so we come to Cozumel every year. Typically we have the kids with us so we do an all inclusive. This was an adults only trip so we splurged and we were so happy that we did. We have vowed to return every year to this resort. Things you must do: - Rent a cabana on the ocean. Stunning. Maldives vibes. Seriously, you won’t regret it. -Get a massage. Holy moly y’all. I get a massage every time we go to a resort and this was in my top 3. So amazing. My husband didn’t get a massage but paid to use the spa facilities for the sauna and cold plunge. The gym is well equipped with equipment. 4 treadmills, 2 stair steppers and 2 ellipticals. Wish that there was another mirror but it was fine as is. They have bottles of water in the fridge as well as a water dispenser. Food on site was delicious. Still dreaming about the ceviche and steak pizza. We typically leave resorts and go eat in town but we were so happy with our choices here that we only left one night out of a 7 night stay. Staff was always AMAZING. Happy to help, cheerful and lovely. Coming back for this reason alone. Book this resort, you won’t regret it
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $4.00 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $22 (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Allowed: Extra Fee for pets. Contact hotel for more information.