Hotel Promotions
All Inclusive Amenities

All Inclusive Amenities include:

• All meals, snacks and domestic alcoholic and non-alcoholic drinks at the bars and select restaurants of the resort included in the all inclusive option

• Snacks and drinks 24 hours a day

• In-room minibar (stocked every 2 days).

• Wi-Fi in the hotel lobby

• Non-motorized water sports

• Beach volley court

• Tennis court (subject to availability)

• Entertainment program

• Kid's Club (4-11 years)

Important information: Subject to change without notice. For stays of less than five nights, a la carte restaurants are available for dinner at an additional cost. 

Applicable Dates:
Booking Dates: 26 Jul 2022 to 31 Oct 2027
Travel Dates: 23 Dec 2022 to 31 Oct 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Bars
    ?La Rumba Loungebar
    ?Perez Prado Loungebar
    ?Macumba Poolbar
    ?Mangu Poolbar
    ?La Tambora Beach Bar
  • Italian Restaurant
    This Italian restaurant offers a wide selection of delicious dishes. Enjoy pizza, spaghetti, lasagna and the most delicious and well-known specialties of Italian cuisine.
  • La Roca Restaurant
    Start the day with plenty of energy. Whilst enjoying stunning views of the sea from the terrace, you can try the delicious freshly-made hot and cold breakfasts, lunches and dinners in the varied buffet with seasonal fruit and much more. Enjoy themed evenings and the international buffet.
  • Los Almendros Restaurant
    Enjoy incredible views of the beach during breakfast, lunch and dinner in this buffet restaurant. Choose between hot and cold local and international specialties, seasonal fruit and much more.
    You can also enjoy themed evenings inspired by international specialties here.
  • Steak Restaurant
    Meat lovers will fall head over heels with this restaurant which is known for its meat specialties. Enjoy delicious cuts of meat and a wide selection of starters, salads, pasta and wine to complete this excellent experience.
On-Site Amenities
  • ATM/Cash machine†
  • Beauty shop/salon†
  • Car rental desk†
  • Children programs†
  • Dry cleaning†
  • Exercise gym†
  • Laundry/Valet service†
  • Massage services†
  • Medical Facilities Service†
  • Pharmacy†
  • ATM/Cash machine†
  • Beauty shop/salon†
  • Car rental desk†
  • Children programs†
  • Dry cleaning†
  • Exercise gym†
  • Laundry/Valet service†
  • Massage services†
  • Medical Facilities Service†
  • Pharmacy†
  • Pool
  • Solarium†
  • Sundry/Convenience store†
  • Tour/sightseeing desk†
  • Water sports†
  • Wireless internet connection in public areas

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 2629 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great trip, Mariposa made it even better

    We have been at this resort for 2 weeks. Everything has been great!! The entertainment during the day was so much fun. Mariposa is amazing, so friendly and welcoming. I am not one for games but she definitely made me change my mind.

    Feb 11, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    12 th anniversary trip

    This was our second time to this resort, we had a great time with know issues at all rooms we clean, food was great you have the buffet or you can do the snack bar, the weather was over good for the two weeks, also the activitys peronal are awesome like Madonna,butteryfly,sky,cholcolate

    Feb 10, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent

    I love the hotel Is very clean and beautiful The food is very good. The Animation is very good Mariposa is very nice ❤️❤️❤️❤️

    Feb 07, 2026
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    2 major no goes for me, but good for most

    This is my honest review of the Playa Bachata hotel in Puerto Plata we stayed at this hotel January 19th through 28th and I would say it's satisfactory at best but here are a couple things that would prevent me from ever choosing this Resort again. As someone with mobility concerns I personally was highly disappointed in the pool situation. When I booked in October there were two pools available on both the site I booked on and on the playabachata site (which I still think has the "quieter pool" as people refer to it pool pictured on their main website page). It was a pool that appeared to be Mobility friendly which was a huge reason why I actually booked this Resort because I had seen pictures of the other pool and knew I could not get in and out of that properly. This actually proved to be a fact for me as the one day I got into the pool and when I went to get out of the pool I could not lift myself off the last rung of the ladder onto the pool deck, causing my left leg (my weaker side) leg to slip between the ladder and the pool wall I was on my back flopping around in the water when two other guests assisted me out of the situation and I went over to my bf and let him know that I could not get out of the pool. He then assisted me to out of the pool. From then on out we knew that I could not go to the pool on my own which was unfortunate because I often do go to the pool alone on vacation because the sun gets to my partner when he's in it too long. This exact thing happened once again a few days later when my partner was assisting me to get out of the pool when I slipped once again on my left weaker leg, and he couldn't pull me up from the deck other guests once again came along and assisted him in assisting me out of the pool both of these incidents caused me mild injuries that left me uncomfortable during my vacation the "quiet pool" closed in December, so between me booking and actually going to the resort. They offered no alternate Arrangement or made any attempt to make the only pool they have available more Mobility friendly for people. I don't think it would take much to buy a step in pool ladder at the very least. This was my biggest disappointment. Another negative for this Resort is there lack of Wi-Fi I can't understand this in 2026 when I've been to Cuba Resorts several years ago that had better wi-fi than they do there now, and with their sister Resort being able to offer Wi-Fi throughout makes no sense it's clearly done on purpose. I can't fathom why any Resort would do that because it's clearly not a selling feature, there are so many resorts out there that have Wi-Fi throughout. Another thing that I didn't really see many people mentioned during my research prior to booking or attending this Resort was the several but short lasting power outages another. On the plus side food is good and plentiful the grounds are kept immaculately clean there is somebody cleaning constantly everywhere I looked, beautiful scenery all around while at the beach, the room; again as most have stated definitely dated but was clean and a good size.

    Feb 06, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Entertainment

    Very friendly and helpful staff, Sky and Chocolate, inspire the crowd to get up play games. Love them 💕

    Feb 05, 2026
Hotel Advisories
  • Advisory*Important Information* Triple Room minimum occupancy requirement: Please note when booking a Triple Room at this hotel, the minimum occupancy is: 3 adults or 2 adults and 1 child between ages 2-12. The hotel will not honor/confirm bookings with 2 people.
  • AdvisoryAll Student/Spring Breaker Group reservations are strictly on Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
  • AdvisoryIf a Student /Spring Breaker Group is accepted: The number of rooms will be deducted from the contracted allotments Minimum Age requirement: 21 years of age or older. The Hotel may request proof of age in the form of passport or official ID Each room must submit a signed liability agreement upon check-in.
  • AdvisoryAt all other RIU properties Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted
General Policy
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

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