Hotel Promotions
Non-refundable Rate - No cancellations or changes allowed
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Applicable Dates:
Booking Dates: 15 Nov 2019 to 31 Dec 2050;25 Aug 2021 onwards
Travel Dates: 15 Nov 2019 to 31 Dec 2050;25 Aug 2021 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
On-Site Amenities
  • 24-hour front desk
  • Conference facilities
  • Elevators
  • Express check-out
  • Free high speed internet connection
  • Luggage service
  • Onsite laundry
  • Safe deposit box
  • Tour/sightseeing desk
On-Site Wedding Services
  • 2167

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 1158 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Spacious and comfortable

    It was a very good stay! Room was very spacious, kept clean, good cable service, and great pillows! I stayed for 6 nights for work purposes and couldn't have been more comfortable.

    Jul 29, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Very very low end hotel, would not stay here again

    The hotel is in terrible condition. Walkways, walls, elevator, balcony, furniture all need to be cleaned up. Staff was friendly is the only positive I can say. They have a huge missed opportunity

    Jul 20, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    good place

    After few days at the Grand Lucayan, we moved into this hotel, this is very cosy hotel by the quay side. nice clean room, small restaurant with less variety of food to choose from but whatever they prepared was fresh and tasty. nice cosy place to send time.

    Apr 27, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Brilliant with the basics and very kind staff

    Pelican Bay Hotel was brilliant with the basics. They offered clean, quiet (on the interior), comfortable and well managed/serviced accommodations. The room (322) was quite simple with little decor but fresh and comfortable. I especially appreciated that everything functioned properly EXCEPT the wi-fi which was not reliable. The morning breakfast service was fantastic but could have been a bit more varied on occasion. Also, construction noise on the north side of the hotel on Bell Channel disrupted peace and quiet all week and made it difficult to relax by the pools or on the balcony. This was really unfortunate and detracted from the overall quality of the stay but was entirely out of the hotel's control. I would recommend guests choose rooms on the east wing if they need more quiet. The restaurants and bars served great food and drinks. The front desk staff were exceptionally warm, kind, responsive, and efficient. The hotel is a bit on the expensive side given the simplicity of the rooms but I would still recommend it for a solid and positive experience.

    Mar 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Balcony view

    We had a great time at Pelican Bay. The staff are excellent! It wasn't that busy but I enjoyed the quiet. We did have some problems with our toilet but they quickly responded and repaired the issue. There are plenty of food options for both breakfast and dinner. We used the ferry to Taino beach every day.

    Mar 04, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 21
  • General Policies:

    Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedNoise-free guestrooms cannot be guaranteedSafety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guardsThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    Special Checkin Instructions: Front desk staff will greet guests on arrival at the property.

    Know before you go: The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Contactless check-out is available.

    Mandatory Fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Spring Break deposit: USD 1000 per stay for guests under 25 years old staying between 1 March - 30 April We have included all charges provided to us by the property.

    Optional Fees: Fee for buffet breakfast: approximately USD 19 per personLate check-out fee: USD 50 (subject to availability)Rollaway bed fee: USD 15.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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