What We Love
- Lounge poolside with gorgeous views, cocktails, and ocean breezes.
- The rooms will "wow" you. Marble, brand name appliances, comfy beds & a spacious balcony.
- Fuego is a favorite foodie spot - it's got a variety of sushi and it's perfect for your adults-only date night.
Things to Know
- Upgrade to the Family Concierge suite for personalized service and extra perks.
- You're close to several amazing tourist hot spots, including 5th Avenue, Tulum, Chichen Itza and Coba.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- BANAContemporary Asian dining experience with stunning Japanese Tatami mat flooring and private dining room, zen-like terrace to savour Asian fusion cuisine, Teppanyaki tables and an adults-only sushi bar.
- BLUE AGAVEMouth-watering selection of “Paradisus Natural” salads headline the dinner menu at this American Barbeque; becomes a latenight snack
- CAPELLADistinctly Italian Trattoria dining in air conditioned comfort. Private party room available.
- CAPELLAExclusive The Reserve restaurant with swim-up bar; serving lunch, breakfast and Bistro during dinner
- CELSIUS SWIM UP BARSnack Bar & Grill with pool bar at Paradisus Playa del Carmen
- CIELOMexican contemporary cuisine starring a special “Live” quesadilla area “Tres Marias” style! Diners have two options: air-conditioned restaurant and outdoor terrace
- FAHRENHEIT SWIM UP BARSnack Bar & Grill with pool bar at Paradisus Playa del Carmen
- HADARBreakfast only. International buffet delights with sumptuous show cooking and on-the-spot freshsqueezed fruit juice area
- KANNA BARBeat. Drink. Groove. Ultimate chill-out club features a casual chic elegance and unique harmony of bar
- LEMON FISHLatin fusion cuisine treats diners to spic ceviche and a raw bar in a trinity of dining options; a romantic private dining room, a divine outdoor terrace and an air-conditioned restaurant.Adults only
- NAOSEveryone is welcome to this sumptuous International buffet featuring show cooking and on-the-spot fresh-squeezed fruit juice area Serving breakfast, lunch and dinner.
- SAL STEAK CAVE ($)Sal Steak Cave is the perfect place for meat lovers, a space devoted to quality meat dishes where diners can savour the latest and most innovative grilling techniques.
Adults only - SANTÉExclusive for The Reserve à la carte restaurant features casual dining for breakfast and lunch.
Adults Only - THE GRILL
- Various Lounges/Bars11 BARS
RED LOUNGE: Before or after dinner lounge where guests can enjoy cocktails and music*
M BAR. MARTINI & WINE: Robust wine cellar and exclusive themed martini selection invite lingering over pre-dinner cocktails (Holding Bar for Fuego and SAL restaurants)*
TOJI: Unique molecular concept starring sake specialties melds the art and science of mixology (Holding Bar for Bana restaurant)**
BLUE AGAVE: Appetites ignite with pre-dinner tequila and mezcal specialties and a fully stocked wine cellar (Holding Bar for Vento and Mole restaurants)**
SOUTH AVENUE BAR: Covered and open-air venue near restaurants buzzes with energy, events and music. Open during the day.
NORTH AVENUE BAR: Music-filled, outdoor restaurant-area venue for listening, watching, talking and dancing. Open during the day**
SWIM-UP BAR: Open daily with refreshing tropical cocktails**
GABI CLUB BAR: Beat. Drink. Groove. Ultimate chill-out club features a casual chic elegance and unique harmony of bar**THE WINERY: A wonderful bodega and refuge for wine lovers. ($)
DON JULIO CORNER: Tequila tasting & romantic dinner experience ($)
ILLY CAFÉ: The ultimate authentic coffee bar experience.
*Adults only**Open for everyone
- Junior Suite Nature View
Bedding: 1 king bed or 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total
A maximum of 2 children through the age of 4 stay free in existing beds when sharing a room with at least 2 adults. Children ages 5-12 will be surcharged.
517 sq ft of area and 108 sq ft of terrace, king, TV 42, CD/DVD, minibar, coffee maker, internet.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Cable television
- CD player
- DVD player
- Hair Dryer
- Internet access
- Iron
- Ironing board
- Minibar
- Safe
- Telephone
- TV
- FAMILY CONCIERGE JUNIOR SUITE NATURE VIEW
Bedding: king or twin bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 4 total (including children), 6 total (including infants)
517 sq ft of area and 151 sq ft of terrace with jacuzzi, king or twin bed, TV 42 inch.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Cable television
- Coffee/Tea Maker
- DVD player
- Hair Dryer
- Internet access
- Iron
- Ironing board
- Jacuzzi
- Minibar
- Safe
- Telephone
- TV
- FAMILY CONCIERGE MASTER SUITE SWIM UP
Bedding: 1 king bed and 1 double sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 6 total
- Air conditioning
- Bathroom amenities
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Wireless internet connection
- Suite Nature View
Bedding: 2 double beds and 1 double sofa.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 3 children, 5 total
A maximum of 2 children through the age of 4 stay free in existing beds when sharing a room with at least 2 adults. Children ages 5-12 will be surcharged.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Cable television
- DVD player
- Hair Dryer
- Internet access
- Iron
- Ironing board
- Kitchenette
- Minibar
- Safe
- Telephone
- TV
- FAMILY CONCIERGE SUITE NATURE VIEW
Bedding: 2 double beds and 1 double sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 6 total
Butler. Exclusive swimming pool and Lounge- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Cable television
- Hair Dryer
- Internet access
- Iron
- Ironing board
- Minibar
- Safe
- Telephone
- TV
- FAMILY CONCIERGE MASTER SUITE NATURE VIEW
Bedding: 1 king bed and 1 double sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 6 total
Butler. Exclusive swimming pool and Lounge
- Air conditioning
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- Wireless internet connection
- FAMILY CONCIERGE SUITE SWIM UP
Bedding: 1 king bed and 1 double sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 6 total
Butler. Exclusive swimming pool and Lounge
- Air conditioning
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- Wireless internet connection
- Roulette Room Playa Del Carme or La PerlaRoulette Room PARRADISUS Playa Del Carme or La PerlaBedding - 1 King Bed and 2 Double Beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
View - Garden or Pool view
Roulette Room Paradisus Playa del Carmen or La Perla is a discounted deal room offered to adult guests only. The suite may be located in Paradisus La Perla (Adults Only Hotel) or Paradisus Playa del Carmen (Family Friendly Hotel) based on availability.
sq ft 625ft² | 58m²
Occupancy limits - Occupancy limits- 3 adults, 0 children, 3 total.
Adults only hotel - No children are allowed.- 24-hour room service
- Air conditioning individually controlled in room
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Flat Panel Television Including HD Channels
- Iron and Ironing Board
- Minibar
- Safe
- Widescreen TV
- Wireless internet connection
- Family Concierge Suite PresidentialBedding - 1 King Bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - Occupancy limits- 3 adults, 0 children, 3 total.- Air conditioning individually controlled in room
- Balcony/Lanai/Terrace
- Iron and Ironing Board
- Safe
- Widescreen TV
- Wireless internet connection
- MASTER SUITE-NATURE VIEWBedding - 1 King Bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - Occupancy limits- 2 adults, 2 total.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- FAMILY CONCIERGE JUNIOR SUITE SWIM UPBedding - 1 King Bed or 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - Occupancy limits- 2 adults, 2 total.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Bilingual staff
- Boutiques/stores
- Child programs
- Doctor on call*
- Exercise gym
- Golf*
- Internet services
- Laundry/Valet service*
- Massage services*
- Pool
- Bilingual staff
- Boutiques/stores
- Child programs
- Doctor on call*
- Exercise gym
- Golf*
- Internet services
- Laundry/Valet service*
- Massage services*
- Pool
- Room service
- Sauna*
- Spa*
- Valet parking
- Water sports*
- Business Services*
- Meeting Facilities*
- Meeting/Board Rooms*
- Please contact the hotel for additional information.
* Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's programKids Zone with supervised activities for kids up to 12 years, playground with jungle gym and outdoor activities.
- General- Aqua Park- Coffee Shop- Ice Cream Shop
- Golf location (onsite/nearby) *Distance to Golf course is 0.8 miles
- PoolTwo Sparkling free-form swimming pool with swim-up bar and pool side grill.
Three incredible swimming pools, giant water buckets and five slides are available for family fun. - Spa *Full service indoor Spa ($) with beauty salon Water Ritual 22 Massage cabins (14 indoor, 2 outdoor, and 6 on the beach) Body and facial treatments Spa Boutique Dry and wet saunas for men and women with private dressing rooms A state-of-the-art Health Club: equipment and personal trainers Studio classes
- Teen programs *Teen's club for 13 - 17 years old
- Water activities *- Water Park
* Fees may apply
Wrangle the kids and escape to this all-inclusive haven that is full-on fun for the whole family. Paradisus Playa del Carmen delivers activities, entertainment and luxurious dining. What’s not to love here?
All-inclusive means a stress-free getaway: drinks, food and activities at your resort are included in the price of your vacay! Treat yourself to a much-needed date night and dine at one of 22 restaurants and bars while the kids enjoy some time at the Kids Zone. The spa and fitness center are loaded with treatments, exercise classes and plunge pools for you to enjoy. If you just want to relax, comfortable beds and spacious balconies provide the ultimate relaxation. For an upgraded experience, opt for a Reserve Suite and enjoy a wide range of adults-only or family-friendly amenities.
Dip your toes along the sandy shores – dreamy vacations like this are what you’ve been waiting for.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
18525 reviews
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Oct 23, 2026Great family-friendly resort with lots to do!
This is a lovely resort with a tropical feel and beautiful landscaping. The waterpark is amazing, and probably the highlight - the kids loved it! Also kids are well taken care of at KIDSDOM - a special thanks to Lety, Carlota, Yessenia, and Yadira for their warmth and care! Customer service all over the resort was great! The room service is such a nice option to have included. Other highlights include the gym on La Perla side that is well-stocked, the ice cream shop, and 2 coffee shops. Would only say that the beach is a bit of a trek to get to, and watch out for mosquitoes in the evenings! Thank you for a lovely stay!
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Oct 23, 2026
Amazing family resort
Amazing beautiful resort. Family concierge was a great addition to our vacation! Children had the best time, aqua park and kid friendly fun pools made the best memories. Nature boardwalks to the beach and pools, amazing delicious food, and wonderful service made this a must recommend!
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Oct 23, 2026
Awesome!
Beach was a little disappointing but that was just the sargassum. The rooms were amazing. So much space, temperature was awesome. Price was def worth it for the value. Everything was very clean. The staff was amazing. Service everywhere was fantastic. Probably some of the best food we’ve had at a resort. Our concierge Eduardo was the best. He was always one step ahead and made sure we had everything we needed! Great trip!!
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Oct 22, 2026
Amazing!
Everything was amazing from the time we arrived! Our family concierge Cynthia was incredible anytime I would message her with a question or a request.She was on top of it! All the little small touches they did for our family made this a truly memorable experience. The food was entertainment was great and we had the best time. Thank you to all the staff and especially Cynthia for making this a memorable vacation!
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Oct 21, 2026Great place for adult family relaxing trip.
We (me and 22 other people) went to Paradisus Playa Del Carmen for my husband's 50th Birthday in October. It was hurricane season. Can't change mother nature. We weren't able to use the beach because of the weather, then the seaweed. Although the weather was not in our favor for the first 2 ½ days [heavy rain], the ambience and atmosphere of Paradisus made up for it. The pool was wonderful and perfect temperature. Breakfast and lunch food was great. Dinner was hit and miss depending on the location and your pallet. I enjoyed it for the most part. The employees were very polite and accommodating. It was Sunday and we needed the football games and they were able to make that happen in the Kick's lounge. Our concierge - Eduardo was awesome. He helped us with room, dinner, and spa accommodations and scheduling. I gave my experience a four because our room and sheets had a mildew sent that our other group rooms didn't have. We had requested the sheets and blanket to be changed. Because I was the group planner and was very busy the first couple of days, I didn't have time to remember to complain about the smell and possibly change rooms. Another thing I do wish they had was a comedy showe or a performance. All in all, I would go again.
- AdvisoryThe hotel will no longer offer complimentary greens fees. Guests will have preferential golf rates at Grand Coral.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Tax: 111.44 MXN (approx. $6.42) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed