What We Love
- Lounge poolside with gorgeous views, cocktails, and ocean breezes.
- The rooms will "wow" you. Marble, brand name appliances, comfy beds & a spacious balcony.
- Fuego is a favorite foodie spot - it's got a variety of sushi and it's perfect for your adults-only date night.
Things to Know
- Upgrade to the Family Concierge suite for personalized service and extra perks.
- You're close to several amazing tourist hot spots, including 5th Avenue, Tulum, Chichen Itza and Coba.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
Guests can choose from a variety of restaurants and bars to enjoy delicious cuisines.
OnSite Dining
- BANAContemporary Asian dining experience with stunning Japanese Tatami mat flooring and private dining room, zen-like terrace to savour Asian fusion cuisine, Teppanyaki tables and an adults-only sushi bar.
- BLUE AGAVEMouth-watering selection of “Paradisus Natural” salads headline the dinner menu at this American Barbeque; becomes a latenight snack
- CAPELLAExclusive The Reserve restaurant with swim-up bar; serving lunch, breakfast and Bistro during dinner
- CAPELLADistinctly Italian Trattoria dining in air conditioned comfort. Private party room available.
- CELSIUS SWIM UP BARSnack Bar & Grill with pool bar at Paradisus Playa del Carmen
- CIELOMexican contemporary cuisine starring a special “Live” quesadilla area “Tres Marias” style! Diners have two options: air-conditioned restaurant and outdoor terrace
- FAHRENHEIT SWIM UP BARSnack Bar & Grill with pool bar at Paradisus Playa del Carmen
- HADARBreakfast only. International buffet delights with sumptuous show cooking and on-the-spot freshsqueezed fruit juice area
- KANNA BARBeat. Drink. Groove. Ultimate chill-out club features a casual chic elegance and unique harmony of bar
- LEMON FISHLatin fusion cuisine treats diners to spic ceviche and a raw bar in a trinity of dining options; a romantic private dining room, a divine outdoor terrace and an air-conditioned restaurant.Adults only
- NAOSEveryone is welcome to this sumptuous International buffet featuring show cooking and on-the-spot fresh-squeezed fruit juice area Serving breakfast, lunch and dinner.
- SAL STEAK CAVE ($)Sal Steak Cave is the perfect place for meat lovers, a space devoted to quality meat dishes where diners can savour the latest and most innovative grilling techniques.
Adults only - SANTÉExclusive for The Reserve à la carte restaurant features casual dining for breakfast and lunch.
Adults Only - THE GRILL
- Various Lounges/Bars11 BARS
RED LOUNGE: Before or after dinner lounge where guests can enjoy cocktails and music*
M BAR. MARTINI & WINE: Robust wine cellar and exclusive themed martini selection invite lingering over pre-dinner cocktails (Holding Bar for Fuego and SAL restaurants)*
TOJI: Unique molecular concept starring sake specialties melds the art and science of mixology (Holding Bar for Bana restaurant)**
BLUE AGAVE: Appetites ignite with pre-dinner tequila and mezcal specialties and a fully stocked wine cellar (Holding Bar for Vento and Mole restaurants)**
SOUTH AVENUE BAR: Covered and open-air venue near restaurants buzzes with energy, events and music. Open during the day.
NORTH AVENUE BAR: Music-filled, outdoor restaurant-area venue for listening, watching, talking and dancing. Open during the day**
SWIM-UP BAR: Open daily with refreshing tropical cocktails**
GABI CLUB BAR: Beat. Drink. Groove. Ultimate chill-out club features a casual chic elegance and unique harmony of bar**THE WINERY: A wonderful bodega and refuge for wine lovers. ($)
DON JULIO CORNER: Tequila tasting & romantic dinner experience ($)
ILLY CAFÉ: The ultimate authentic coffee bar experience.
*Adults only**Open for everyone
Room service, a spa, housekeeping and more amenities are available.
On-Site Amenities
- Bilingual staff
- Boutiques/stores
- Child programs
- Doctor on call†
- Exercise gym
- Golf†
- Internet services
- Laundry/Valet service†
- Massage services†
- Pool
- Bilingual staff
- Boutiques/stores
- Child programs
- Doctor on call†
- Exercise gym
- Golf†
- Internet services
- Laundry/Valet service†
- Massage services†
- Pool
- Room service
- Sauna†
- Spa†
- Valet parking
- Water sports†
Off-Site Amenities
- Business Services†
- Meeting Facilities†
- Meeting/Board Rooms†
On-Site Wedding Services
- Please contact the hotel for additional information.
† Fees may apply
The resort offers nearby golf, an on-site pool, children's programs and more fun activities.
On-Site Recreation
- Children's poolThere is 1 children's pool on-site.
- Children's programKids Zone with supervised activities for kids up to 12 years, playground with jungle gym and outdoor activities.
- General- Aqua Park- Coffee Shop- Ice Cream Shop
- Golf location (onsite/nearby) †Distance to Golf course is 0.8 miles
- PoolTwo Sparkling free-form swimming pool with swim-up bar and pool side grill.
Three incredible swimming pools, giant water buckets and five slides are available for family fun. - Spa †Full service indoor Spa ($) with beauty salon Water Ritual 22 Massage cabins (14 indoor, 2 outdoor, and 6 on the beach) Body and facial treatments Spa Boutique Dry and wet saunas for men and women with private dressing rooms A state-of-the-art Health Club: equipment and personal trainers Studio classes
- Teen programs †Teen's club for 13 - 17 years old
- Water activities †- Water Park
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
17442 reviews
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Nov 28, 2025Family holiday
Family of 6 travelled nov 2025. What an awesome resort! Catered to families which was fantastic to see. Tons of activities, beach and ocean were great on our visit. Food was top notch. One thing that was less than ideal was the king size pull out couch, it was very uncomfortable But other than that, we will be back 100%
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Nov 28, 2025
Amazing stay!
Did family concierge and Erika was amazing. This service made our stay go really well. Good food, great room and great weather!
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Nov 28, 2025
Excellent return trip to Paradisus
Wonderful return trip to Paradisus with family + extended family. Very attentive staff, excellent food. Would recommend highly.
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Nov 28, 2025
Family Trip
Great service, clean and comfortable beach, friendly employees, and good food. We will definitely be back again in the future.
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Nov 28, 2025
Very Great Experience
Service was impeccable. Christofer on the beach was amazing! He went above and beyond for our family. Much as gracias Christofer.
Hotel Advisories
General Policy
- AdvisoryThe hotel will no longer offer complimentary greens fees. Guests will have preferential golf rates at Grand Coral.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Tax: 50.91 MXN (approx. $2.73)(Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed