What We Love
- Lounge poolside with gorgeous views, cocktails, and ocean breezes.
- The rooms will "wow" you. Marble, brand name appliances, comfy beds & a spacious balcony.
- Fuego is a favorite foodie spot - it's got a variety of sushi and it's perfect for your adults-only date night.
Things to Know
- Upgrade to the Family Concierge suite for personalized service and extra perks.
- You're close to several amazing tourist hot spots, including 5th Avenue, Tulum, Chichen Itza and Coba.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- BANAContemporary Asian dining experience with stunning Japanese Tatami mat flooring and private dining room, zen-like terrace to savour Asian fusion cuisine, Teppanyaki tables and an adults-only sushi bar.
- BLUE AGAVEMouth-watering selection of “Paradisus Natural” salads headline the dinner menu at this American Barbeque; becomes a latenight snack
- CAPELLAExclusive The Reserve restaurant with swim-up bar; serving lunch, breakfast and Bistro during dinner
- CAPELLADistinctly Italian Trattoria dining in air conditioned comfort. Private party room available.
- CELSIUS SWIM UP BARSnack Bar & Grill with pool bar at Paradisus Playa del Carmen
- CIELOMexican contemporary cuisine starring a special “Live” quesadilla area “Tres Marias” style! Diners have two options: air-conditioned restaurant and outdoor terrace
- FAHRENHEIT SWIM UP BARSnack Bar & Grill with pool bar at Paradisus Playa del Carmen
- HADARBreakfast only. International buffet delights with sumptuous show cooking and on-the-spot freshsqueezed fruit juice area
- KANNA BARBeat. Drink. Groove. Ultimate chill-out club features a casual chic elegance and unique harmony of bar
- LEMON FISHLatin fusion cuisine treats diners to spic ceviche and a raw bar in a trinity of dining options; a romantic private dining room, a divine outdoor terrace and an air-conditioned restaurant.Adults only
- NAOSEveryone is welcome to this sumptuous International buffet featuring show cooking and on-the-spot fresh-squeezed fruit juice area Serving breakfast, lunch and dinner.
- SAL STEAK CAVE ($)Sal Steak Cave is the perfect place for meat lovers, a space devoted to quality meat dishes where diners can savour the latest and most innovative grilling techniques.
Adults only - SANTÉExclusive for The Reserve à la carte restaurant features casual dining for breakfast and lunch.
Adults Only - THE GRILL
- Various Lounges/Bars11 BARS
RED LOUNGE: Before or after dinner lounge where guests can enjoy cocktails and music*
M BAR. MARTINI & WINE: Robust wine cellar and exclusive themed martini selection invite lingering over pre-dinner cocktails (Holding Bar for Fuego and SAL restaurants)*
TOJI: Unique molecular concept starring sake specialties melds the art and science of mixology (Holding Bar for Bana restaurant)**
BLUE AGAVE: Appetites ignite with pre-dinner tequila and mezcal specialties and a fully stocked wine cellar (Holding Bar for Vento and Mole restaurants)**
SOUTH AVENUE BAR: Covered and open-air venue near restaurants buzzes with energy, events and music. Open during the day.
NORTH AVENUE BAR: Music-filled, outdoor restaurant-area venue for listening, watching, talking and dancing. Open during the day**
SWIM-UP BAR: Open daily with refreshing tropical cocktails**
GABI CLUB BAR: Beat. Drink. Groove. Ultimate chill-out club features a casual chic elegance and unique harmony of bar**THE WINERY: A wonderful bodega and refuge for wine lovers. ($)
DON JULIO CORNER: Tequila tasting & romantic dinner experience ($)
ILLY CAFÉ: The ultimate authentic coffee bar experience.
*Adults only**Open for everyone
- Bilingual staff
- Boutiques/stores
- Child programs
- Doctor on call†
- Exercise gym
- Golf†
- Internet services
- Laundry/Valet service†
- Massage services†
- Pool
- Bilingual staff
- Boutiques/stores
- Child programs
- Doctor on call†
- Exercise gym
- Golf†
- Internet services
- Laundry/Valet service†
- Massage services†
- Pool
- Room service
- Sauna†
- Spa†
- Valet parking
- Water sports†
- Business Services†
- Meeting Facilities†
- Meeting/Board Rooms†
- Please contact the hotel for additional information.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's programKids Zone with supervised activities for kids up to 12 years, playground with jungle gym and outdoor activities.
- General- Aqua Park- Coffee Shop- Ice Cream Shop
- Golf location (onsite/nearby) †Distance to Golf course is 0.8 miles
- PoolTwo Sparkling free-form swimming pool with swim-up bar and pool side grill.
Three incredible swimming pools, giant water buckets and five slides are available for family fun. - Spa †Full service indoor Spa ($) with beauty salon Water Ritual 22 Massage cabins (14 indoor, 2 outdoor, and 6 on the beach) Body and facial treatments Spa Boutique Dry and wet saunas for men and women with private dressing rooms A state-of-the-art Health Club: equipment and personal trainers Studio classes
- Teen programs †Teen's club for 13 - 17 years old
- Water activities †- Water Park
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
17481 reviews
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Dec 04, 2025Paradises Playa del Carmen
Staff was the main concern here, very so so service at all restaurants, except buffet. Romantic dinner was like being in a scene from a "When animals attack" movie, getting on table and trying to steal our food while we were trying to eat, NOT ROMANTIC!!!
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Dec 04, 2025Exceptional Service, Immaculate Resort, Memorable Stay
We had a fantastic week at the resort, and what truly set this stay apart was the consistently exceptional service. From the moment we arrived, we were impressed by how warm, attentive, and genuinely caring the staff were. The resort itself is spotless, beautifully maintained, and offers thoughtful amenities that made our time here feel relaxing and effortless. A special mention goes to Team Shaira and Julio at Hadar, who made every breakfast feel like a treat. Their kindness, attentiveness, and welcoming energy created the perfect start to each day. We truly felt cared for. One of our favourite evenings was at Tokimaku, where Leonardo delivered an unforgettable teppanyaki show. His mix of talent, humour, and showmanship kept everyone engaged and laughing — easily one of the highlights of our trip. The combination of exceptional service, beautiful amenities, and impeccable cleanliness makes this resort a place we would gladly return to. Thank you to all the staff, especially Shaira, Julio, and Leonardo, for making our stay so memorable. ¡Hasta luego!
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Dec 03, 2025
Spectacular food at an all-inclusive
Marco and Carlos were fantastic! We appreciated how they tended to our table and were hilarious1-making a fun evening even more so.
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Dec 03, 2025
Friend who are family vacation!
We went with our family and 2 other family friends and had an amazing experience! Paola went above and beyond to make our stay perfect in the family concierge area. Highly recommend!
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Dec 01, 2025
Fun, Happy, Zen
We love this resort! It’s the perfect balance between being big enough for variety, yet easy to get around. So beautiful and zen. We never had to wait for dinner, always got drinks easily, shows were great, we could get chairs / cabanas by the pool (no 7am race to grab chairs!), and the beach was beautiful. There was even a little foam party in the kids pool one day and our 5 year lost her mind when they played “Golden” amidst her whole family dancing in the foam together! They also had snorkling and Hobie sailing right off of their beach. Great service from PAOLA AND CARLOS! They helped us with our plans for each day and brought gifts for the kids. We were really glad we did the family concierge since it gave us access to the lunchbox restaurant, a cenote tour with yoga and zip line into the outdoor cenote, snacks in the lounge, and a very chill pool that our family enjoyed playing in. I also loved the evening entertainment. It was fun to come out of the restaurant and have a band playing and get to dance together! It was truly a wonderful vacation and this resort was just perfect! Great service, no sales pitches, easy and relaxing. The only thing I regret is not doing the family photo shoot. I didn’t think I could convince everybody to leave the pool early get showered and be at the beach in time for photos, but the setting was really gorgeous and the sunsets are beautiful and there’s no wind so it’s perfect for family photos on the beach. I wish we would have done that! I realized I didn’t have any pics of the resort without our family in them… so most of these pics are of the beach or the cenote trip, but I hope they are helpful. Gracias Paradisus!
- AdvisoryThe hotel will no longer offer complimentary greens fees. Guests will have preferential golf rates at Grand Coral.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Tax: 50.91 MXN (approx. $2.73)(Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed