What We Love

  • Lounge poolside with gorgeous views, cocktails, and ocean breezes.
  • The rooms will "wow" you. Marble, brand name appliances, comfy beds & a spacious balcony.
  • Fuego is a favorite foodie spot - it's got a variety of sushi and it's perfect for your adults-only date night.

Things to Know

  • Upgrade to the Family Concierge suite for personalized service and extra perks.
  • You're close to several amazing tourist hot spots, including 5th Avenue, Tulum, Chichen Itza and Coba.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.

Resort Details

Dining
Guests can choose from a variety of restaurants and bars to enjoy delicious cuisines.
OnSite Dining
  • BANA
    Contemporary Asian dining experience with stunning Japanese Tatami mat flooring and private dining room, zen-like terrace to savour Asian fusion cuisine, Teppanyaki tables and an adults-only sushi bar.
  • BLUE AGAVE
    Mouth-watering selection of “Paradisus Natural” salads headline the dinner menu at this American Barbeque; becomes a latenight snack
  • CAPELLA
    Exclusive The Reserve restaurant with swim-up bar; serving lunch, breakfast and Bistro during dinner
  • CAPELLA
    Distinctly Italian Trattoria dining in air conditioned comfort. Private party room available.
  • CELSIUS SWIM UP BAR
    Snack Bar & Grill with pool bar at Paradisus Playa del Carmen
  • CIELO
    Mexican contemporary cuisine starring a special “Live” quesadilla area “Tres Marias” style! Diners have two options: air-conditioned restaurant and outdoor terrace
  • FAHRENHEIT SWIM UP BAR
    Snack Bar & Grill with pool bar at Paradisus Playa del Carmen
  • HADAR
    Breakfast only. International buffet delights with sumptuous show cooking and on-the-spot freshsqueezed fruit juice area 
  • KANNA BAR
    Beat. Drink. Groove. Ultimate chill-out club features a casual chic elegance and unique harmony of bar 
  • LEMON FISH
    Latin fusion cuisine treats diners to spic ceviche and a raw bar in a trinity of dining options; a romantic private dining room, a divine outdoor terrace and an air-conditioned restaurant.
    Adults only 
  • NAOS
    Everyone is welcome to this sumptuous International buffet featuring show cooking and on-the-spot fresh-squeezed fruit juice area Serving breakfast, lunch and dinner. 
  • SAL STEAK CAVE ($)
    Sal Steak Cave is the perfect place for meat lovers, a space devoted to quality meat dishes where diners can savour the latest and most innovative grilling techniques.

    Adults only
  • SANTÉ
    Exclusive for The Reserve à la carte restaurant features casual dining for breakfast and lunch.

    Adults Only
  • THE GRILL
  • Various Lounges/Bars
    11 BARS 

    RED LOUNGE: Before or after dinner lounge where guests can enjoy cocktails and music* 

    M BAR. MARTINI & WINE: Robust wine cellar and exclusive themed martini selection invite lingering over pre-dinner cocktails (Holding Bar for Fuego and SAL restaurants)* 

    TOJI: Unique molecular concept starring sake specialties melds the art and science of mixology (Holding Bar for Bana restaurant)** 

    BLUE AGAVE: Appetites ignite with pre-dinner tequila and mezcal specialties and a fully stocked wine cellar (Holding Bar for Vento and Mole restaurants)** 

    SOUTH AVENUE BAR: Covered and open-air venue near restaurants buzzes with energy, events and music. Open during the day.

    NORTH AVENUE BAR: Music-filled, outdoor restaurant-area venue for listening, watching, talking and dancing. Open during the day** 

    SWIM-UP BAR: Open daily with refreshing tropical cocktails** 

    GABI CLUB BAR: Beat. Drink. Groove. Ultimate chill-out club features a casual chic elegance and unique harmony of bar** 
    THE WINERY: A wonderful bodega and refuge for wine lovers. ($) 

    DON JULIO CORNER: Tequila tasting & romantic dinner experience ($) 

    ILLY CAFÉ: The ultimate authentic coffee bar experience.

    *Adults only 
    **Open for everyone
Room service, a spa, housekeeping and more amenities are available.
On-Site Amenities
  • Bilingual staff
  • Boutiques/stores
  • Child programs
  • Doctor on call†
  • Exercise gym
  • Golf†
  • Internet services
  • Laundry/Valet service†
  • Massage services†
  • Pool
  • Bilingual staff
  • Boutiques/stores
  • Child programs
  • Doctor on call†
  • Exercise gym
  • Golf†
  • Internet services
  • Laundry/Valet service†
  • Massage services†
  • Pool
  • Room service
  • Sauna†
  • Spa†
  • Valet parking
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Meeting Facilities†
  • Meeting/Board Rooms†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

The resort offers nearby golf, an on-site pool, children's programs and more fun activities.
On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program
    Kids Zone with supervised activities for kids up to 12 years, playground with jungle gym and outdoor activities.
  • General
    - Aqua Park
    - Coffee Shop
    - Ice Cream Shop
  • Golf location (onsite/nearby) †
    Distance to Golf course is 0.8 miles
  • Pool
    Two Sparkling free-form swimming pool with swim-up bar and pool side grill.

    Three incredible swimming pools, giant water buckets and five slides are available for family fun.
  • Spa †
    Full service indoor Spa ($) with beauty salon Water Ritual 22 Massage cabins (14 indoor, 2 outdoor, and 6 on the beach) Body and facial treatments Spa Boutique Dry and wet saunas for men and women with private dressing rooms A state-of-the-art Health Club: equipment and personal trainers Studio classes 
  • Teen programs †
    Teen's club for 13 - 17 years old
  • Water activities †
    - Water Park

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 17411 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Friendly Staff

    Ernesto and Carlos from Hadar were amazing! We were always excited for and looking forward to see them at breakfast each morning!

    Nov 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great family trip!

    This was our second time at Paradisus Riviera Maya and we’re so happy we chose to come back! The resort is so clean and beautiful. The staff is friendly and helpful. We loved the restaurants and the shows, it was just all around a wonderful trip! My kids loved the never ending supply of ice cream, Activities in the kids club and nightly shows. Special shout outs to Venecia, our concierge. She was ready to help us with anything we needed! She gave our kids sand toys and food for the fish and turtles. Socrates by the pool really made our trip! We’ve stayed at a lot of all inclusives and there is nothing worse than not being able to get drinks by the pool! He made sure the drinks were always flowing! He made all our pool days so relaxing getting us drinks, food, pool loungers, whatever we needed! Laura, Gaby and Jose at Celsius and of course Socrates made my birthday extra special with champagne and cake and sang to me at the pool! The entertainment team also deserves a special shout out. Jimena, Enrique. Eduardo and Jocelyn kept the party going both poolside and at night. My kids loved interacting with them they were full of nonstop energy! We loved everything about our stay here and can’t wait to go back!!

    Nov 24, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Elegant surroundings

    Really enjoyed our stay....everyone was super friendly from the check in to waiters/waitresses, pool attendants. I do wish morning coffee was available closer to my room so I wouldn't have to go to the main area for my first cup.

    Nov 23, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Personal amable y servicio excepcional!

    Home from an amazing week at Paradisus LaPerla and I wandered into the kitchen this morning and no one was here to greet me with a warm smile and hot coffee. I will miss the amazing service from Ernesto, Carlos and Paloma at Restaurante Hadar. The food was wonderful and the service was top notch! Siempre agradecido por las caras amables y el excelente servicio.

    Nov 23, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful week in paradise

    Just got back from a wonderful week in paradise with our 2 kids (ages 4 & 2). Everything about our experience was incredible for the entire week. We selected the family concierge package when we booked and I would absolutely recommend it to any family to goes to this resort. Our concierge, Emmanuel, was great! He set up our dinner reservations, gave us plenty of recommendations every day, provided us the daily schedule each morning, and consistently checked in to make sure our stay was perfect. Our swim up room was great, the kids absolutely loved having a pool and hot tub right out the back door. The staff would stop by twice a day to tidy things up which was great because kids love to make messes. Overall the entire staff was very friendly and were great when interacting with our kids. They would even stop and try to entertain them when they were having a meltdown from playing all day. The evening entertainment options were great, we especially enjoyed the pirate and neon shows. For any adults going make sure to utilize the Celsius restaurant/bar! The food is great and the drinks are on point 😉. I also have to give a shout-out to my amigo, Abisail, he is a fantastic bartender and very friendly he also made our experience amazing. Outside of the great pools and water park I also have to give a shout-out to the staff for keeping the beaches beautiful they work hard to clean up the seaweed and make it so it really isn't that noticeable. We would definitely return with our family and bring some other friends as well. If you read this review before you go just keep an eye out for the coati, they are friendly but will have no problem checking out what food you have on you.

    Nov 23, 2025
Hotel Advisories
  • AdvisoryThe hotel will no longer offer complimentary greens fees. Guests will have preferential golf rates at Grand Coral.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Tax: 50.91 MXN (approx. $2.73)(Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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