What We Love

  • Lounge poolside with gorgeous views, cocktails, and ocean breezes.
  • The rooms will "wow" you. Marble, brand name appliances, comfy beds & a spacious balcony.
  • Fuego is a favorite foodie spot - it's got a variety of sushi and it's perfect for your adults-only date night.

Things to Know

  • Upgrade to the Family Concierge suite for personalized service and extra perks.
  • You're close to several amazing tourist hot spots, including 5th Avenue, Tulum, Chichen Itza and Coba.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.

Resort Details

Dining
Guests can choose from a variety of restaurants and bars to enjoy delicious cuisines.
OnSite Dining
  • BANA
    Contemporary Asian dining experience with stunning Japanese Tatami mat flooring and private dining room, zen-like terrace to savour Asian fusion cuisine, Teppanyaki tables and an adults-only sushi bar.
  • BLUE AGAVE
    Mouth-watering selection of “Paradisus Natural” salads headline the dinner menu at this American Barbeque; becomes a latenight snack
  • CAPELLA
    Exclusive The Reserve restaurant with swim-up bar; serving lunch, breakfast and Bistro during dinner
  • CAPELLA
    Distinctly Italian Trattoria dining in air conditioned comfort. Private party room available.
  • CELSIUS SWIM UP BAR
    Snack Bar & Grill with pool bar at Paradisus Playa del Carmen
  • CIELO
    Mexican contemporary cuisine starring a special “Live” quesadilla area “Tres Marias” style! Diners have two options: air-conditioned restaurant and outdoor terrace
  • FAHRENHEIT SWIM UP BAR
    Snack Bar & Grill with pool bar at Paradisus Playa del Carmen
  • HADAR
    Breakfast only. International buffet delights with sumptuous show cooking and on-the-spot freshsqueezed fruit juice area 
  • KANNA BAR
    Beat. Drink. Groove. Ultimate chill-out club features a casual chic elegance and unique harmony of bar 
  • LEMON FISH
    Latin fusion cuisine treats diners to spic ceviche and a raw bar in a trinity of dining options; a romantic private dining room, a divine outdoor terrace and an air-conditioned restaurant.
    Adults only 
  • NAOS
    Everyone is welcome to this sumptuous International buffet featuring show cooking and on-the-spot fresh-squeezed fruit juice area Serving breakfast, lunch and dinner. 
  • SAL STEAK CAVE ($)
    Sal Steak Cave is the perfect place for meat lovers, a space devoted to quality meat dishes where diners can savour the latest and most innovative grilling techniques.

    Adults only
  • SANTÉ
    Exclusive for The Reserve à la carte restaurant features casual dining for breakfast and lunch.

    Adults Only
  • THE GRILL
  • Various Lounges/Bars
    11 BARS 

    RED LOUNGE: Before or after dinner lounge where guests can enjoy cocktails and music* 

    M BAR. MARTINI & WINE: Robust wine cellar and exclusive themed martini selection invite lingering over pre-dinner cocktails (Holding Bar for Fuego and SAL restaurants)* 

    TOJI: Unique molecular concept starring sake specialties melds the art and science of mixology (Holding Bar for Bana restaurant)** 

    BLUE AGAVE: Appetites ignite with pre-dinner tequila and mezcal specialties and a fully stocked wine cellar (Holding Bar for Vento and Mole restaurants)** 

    SOUTH AVENUE BAR: Covered and open-air venue near restaurants buzzes with energy, events and music. Open during the day.

    NORTH AVENUE BAR: Music-filled, outdoor restaurant-area venue for listening, watching, talking and dancing. Open during the day** 

    SWIM-UP BAR: Open daily with refreshing tropical cocktails** 

    GABI CLUB BAR: Beat. Drink. Groove. Ultimate chill-out club features a casual chic elegance and unique harmony of bar** 
    THE WINERY: A wonderful bodega and refuge for wine lovers. ($) 

    DON JULIO CORNER: Tequila tasting & romantic dinner experience ($) 

    ILLY CAFÉ: The ultimate authentic coffee bar experience.

    *Adults only 
    **Open for everyone
Room service, a spa, housekeeping and more amenities are available.
On-Site Amenities
  • Bilingual staff
  • Boutiques/stores
  • Child programs
  • Doctor on call†
  • Exercise gym
  • Golf†
  • Internet services
  • Laundry/Valet service†
  • Massage services†
  • Pool
  • Bilingual staff
  • Boutiques/stores
  • Child programs
  • Doctor on call†
  • Exercise gym
  • Golf†
  • Internet services
  • Laundry/Valet service†
  • Massage services†
  • Pool
  • Room service
  • Sauna†
  • Spa†
  • Valet parking
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Meeting Facilities†
  • Meeting/Board Rooms†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

The resort offers nearby golf, an on-site pool, children's programs and more fun activities.
On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program
    Kids Zone with supervised activities for kids up to 12 years, playground with jungle gym and outdoor activities.
  • General
    - Aqua Park
    - Coffee Shop
    - Ice Cream Shop
  • Golf location (onsite/nearby) †
    Distance to Golf course is 0.8 miles
  • Pool
    Two Sparkling free-form swimming pool with swim-up bar and pool side grill.

    Three incredible swimming pools, giant water buckets and five slides are available for family fun.
  • Spa †
    Full service indoor Spa ($) with beauty salon Water Ritual 22 Massage cabins (14 indoor, 2 outdoor, and 6 on the beach) Body and facial treatments Spa Boutique Dry and wet saunas for men and women with private dressing rooms A state-of-the-art Health Club: equipment and personal trainers Studio classes 
  • Teen programs †
    Teen's club for 13 - 17 years old
  • Water activities †
    - Water Park

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 17642 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Honeymoon dream resort

    My wife and I traveled to Paradisus La Perla (adults only) for a week for our honeymoon and couldn't have asked for a better experience. We upgraded to the Reserve and had a swim out suite, and would absolutely do it again! The service, staff, food, atmosphere, and overall experience was an 11/10. Everything was always kept very tidy and clean, they have tons of events/activities throughout the day for all different interests, and the Nespresso coffee bar is a lifesaver if you're a coffee person! Out concierge Rodolfo Medina was extremely helpful and made sure all of our needs and requests were met/exceeded. It was my first time at a Melia resort but my wife has been to multiple others, and she said that Paradisus was by far the best experience she has had. We couldn't stop raving about how excellent the food and options of food were. The only downside was the seaweed on the beach came a bit early this year so there was loads of it on the beach. With this being in a mangrove forest there is a ton of wildlife from Iguanas, to cats, Coati's, and beautiful birds. Whether you're looking for a quick weekend get away or a week long stay, couples trip or family/friends trip, Paradisus has it all! We highly recommend this resort to anybody and will absolutely be coming back!

    Jan 15, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing experience from start to finish

    Absolute paradise! The hotel, surroundings and staff were wonderful, from the welcome we recieved to the day we left, every effort was made! Super clean, super luxurious, super friendly and very relaxed atmosphere. The coatis and raccoons were so lovely to spot and watch! All staff were wonderful, however a huge shout out to Nestor Herrera who made our trip very special, as part of the family concierge team he went above and beyond and brought a huge smile to us all everyday. Nestor made sure we knew everything that was available to us, booked in all the restaurants and guided us on trips, he was contactable anytime for help which made life so easy for us! Huge thanks for making our holiday one to remember, we’ll be back x

    Jan 14, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great family vacation

    Great rooms, lots to do and food was good. Buffet could be better, but overall, great experience. Lots of options for kids. The beach had some seaweed at the beginning of the trip, but it cleared up and it was beautiful. Amenities, coffee and snacks are everywhere! Would go back with my kids until they’re about 8. Not too much for older kids to do.

    Jan 14, 2026
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Concierge or not? Neither!

    The Paradisus conundrum: should you pay extra for Family Concierge or not? If you don't go Concierge you won't be able to get a reservation in any of the à la carte restaurants and will be stuck at the buffet each night. But if you do go Concierge you end up paying a ridiculous amount of money for what amounts to a 4 out of 5 star resort, because the reservations are the main benefit. For that price you could (and should) go someplace nicer, with enough options for all of their guests. My family has been to about 10 similarly rated (and usually less expensive) resorts in the Cancun/ Playa del Carmen area and Paradisus is squarely in the middle in terms of amenities, food, service, etc. The one thing Paradisus has going for it over other options (other than the Grand) is the large water park for kids. Unfortunately the water park pool was so chilly that my kids didn't couldn't handle it for more than an hour.

    Jan 13, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Exceptional Stay

    Cannot say enough wonderful things about this resort. The greatest stand out (in addition to the vast property and beautiful spaces) are the staff. Everyone was exceptional and could not be more kind or more helpful. A special shout out to our awesome concierge, Roberto who went above and beyond for us. The food is hit or miss. Very inconsistent. Fortunately we discovered early on which restaurants we preferred and were very happy with our choices after some initial disappointment. We didn’t want to leave and can’t wait to return. Thank you all for a wonderful holiday.

    Jan 13, 2026
Hotel Advisories
  • AdvisoryThe hotel will no longer offer complimentary greens fees. Guests will have preferential golf rates at Grand Coral.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Tax: 50.91 MXN (approx. $2.73)(Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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