What We Love
- Lounge poolside with gorgeous views, cocktails, and ocean breezes.
- The rooms will "wow" you. Marble, brand name appliances, comfy beds & a spacious balcony.
- Fuego is a favorite foodie spot - it's got a variety of sushi and it's perfect for your adults-only date night.
Things to Know
- Upgrade to the Family Concierge suite for personalized service and extra perks.
- You're close to several amazing tourist hot spots, including 5th Avenue, Tulum, Chichen Itza and Coba.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- BANAContemporary Asian dining experience with stunning Japanese Tatami mat flooring and private dining room, zen-like terrace to savour Asian fusion cuisine, Teppanyaki tables and an adults-only sushi bar.
- BLUE AGAVEMouth-watering selection of “Paradisus Natural” salads headline the dinner menu at this American Barbeque; becomes a latenight snack
- CAPELLAExclusive The Reserve restaurant with swim-up bar; serving lunch, breakfast and Bistro during dinner
- CAPELLADistinctly Italian Trattoria dining in air conditioned comfort. Private party room available.
- CELSIUS SWIM UP BARSnack Bar & Grill with pool bar at Paradisus Playa del Carmen
- CIELOMexican contemporary cuisine starring a special “Live” quesadilla area “Tres Marias” style! Diners have two options: air-conditioned restaurant and outdoor terrace
- FAHRENHEIT SWIM UP BARSnack Bar & Grill with pool bar at Paradisus Playa del Carmen
- HADARBreakfast only. International buffet delights with sumptuous show cooking and on-the-spot freshsqueezed fruit juice area
- KANNA BARBeat. Drink. Groove. Ultimate chill-out club features a casual chic elegance and unique harmony of bar
- LEMON FISHLatin fusion cuisine treats diners to spic ceviche and a raw bar in a trinity of dining options; a romantic private dining room, a divine outdoor terrace and an air-conditioned restaurant.Adults only
- NAOSEveryone is welcome to this sumptuous International buffet featuring show cooking and on-the-spot fresh-squeezed fruit juice area Serving breakfast, lunch and dinner.
- SAL STEAK CAVE ($)Sal Steak Cave is the perfect place for meat lovers, a space devoted to quality meat dishes where diners can savour the latest and most innovative grilling techniques.
Adults only - SANTÉExclusive for The Reserve à la carte restaurant features casual dining for breakfast and lunch.
Adults Only - THE GRILL
- Various Lounges/Bars11 BARS
RED LOUNGE: Before or after dinner lounge where guests can enjoy cocktails and music*
M BAR. MARTINI & WINE: Robust wine cellar and exclusive themed martini selection invite lingering over pre-dinner cocktails (Holding Bar for Fuego and SAL restaurants)*
TOJI: Unique molecular concept starring sake specialties melds the art and science of mixology (Holding Bar for Bana restaurant)**
BLUE AGAVE: Appetites ignite with pre-dinner tequila and mezcal specialties and a fully stocked wine cellar (Holding Bar for Vento and Mole restaurants)**
SOUTH AVENUE BAR: Covered and open-air venue near restaurants buzzes with energy, events and music. Open during the day.
NORTH AVENUE BAR: Music-filled, outdoor restaurant-area venue for listening, watching, talking and dancing. Open during the day**
SWIM-UP BAR: Open daily with refreshing tropical cocktails**
GABI CLUB BAR: Beat. Drink. Groove. Ultimate chill-out club features a casual chic elegance and unique harmony of bar**THE WINERY: A wonderful bodega and refuge for wine lovers. ($)
DON JULIO CORNER: Tequila tasting & romantic dinner experience ($)
ILLY CAFÉ: The ultimate authentic coffee bar experience.
*Adults only**Open for everyone
- Bilingual staff
- Boutiques/stores
- Child programs
- Doctor on call†
- Exercise gym
- Golf†
- Internet services
- Laundry/Valet service†
- Massage services†
- Pool
- Bilingual staff
- Boutiques/stores
- Child programs
- Doctor on call†
- Exercise gym
- Golf†
- Internet services
- Laundry/Valet service†
- Massage services†
- Pool
- Room service
- Sauna†
- Spa†
- Valet parking
- Water sports†
- Business Services†
- Meeting Facilities†
- Meeting/Board Rooms†
- Please contact the hotel for additional information.
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's programKids Zone with supervised activities for kids up to 12 years, playground with jungle gym and outdoor activities.
- General- Aqua Park- Coffee Shop- Ice Cream Shop
- Golf location (onsite/nearby) †Distance to Golf course is 0.8 miles
- PoolTwo Sparkling free-form swimming pool with swim-up bar and pool side grill.
Three incredible swimming pools, giant water buckets and five slides are available for family fun. - Spa †Full service indoor Spa ($) with beauty salon Water Ritual 22 Massage cabins (14 indoor, 2 outdoor, and 6 on the beach) Body and facial treatments Spa Boutique Dry and wet saunas for men and women with private dressing rooms A state-of-the-art Health Club: equipment and personal trainers Studio classes
- Teen programs †Teen's club for 13 - 17 years old
- Water activities †- Water Park
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
17726 reviews
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Feb 09, 2026Go to Paradisus when it's warm in Mexico (NOT Nov-Mar)
This resort is absolutely Beautiful from design to decor and the landscape. We loved our "bubble tub" for 2 on our balcony which we enjoyed every afternoon. The housekeeper even filled it for us and put bubbles in it on the last day. We had a reserve room that essentially had 2 sides (kitchen/dining/living and then bathroom/closet/bedroom) which we had never seen before and really enjoyed. Our food was generally good about everywhere. We appreciated our concierge booking all of that for our group of 6. A special shout out to Isamel at Hadar buffet who always knew our drink orders for breakfast and lunch and took great care of us. The teppanyaki grill was some of the best I've ever had and Sal steakhouse was also a great experience. Sadly the thing that overshadowed all of the wonderful things this place has going on is the absolutely frigid pools. I am not kidding... I will swim in about anything and the water was no joke around 62 degrees. It was advertised that the reserve pool would be heated and it is absolutely not. We couldn't even utilize the swim-outs or swim-up bars because you would practically go numb immediately if you got in. The ocean was way warmer than the pools, but it has a hard rock/corral bottom, so I would definitely recommend water shoes if you want to swim. PS If you are picky about your pillow, bring your own. The bedding/linens are great as are the dark curtains, but there was supposed to be a "pillow menu" and there definitely was not.
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Feb 09, 2026Amazing
Very thank full to have had this experience everything was top notch Food, service, friendly ness, Cleanliness Totally more then I expected Thank full For everything
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Feb 09, 2026
Awesome adults getaway! If you’re looking to have a resort that will cater to your needs this is the place for you.
I lost a very special sentimental necklace. Thankfully it was returned to me by the amazing staff. I was so very grateful.
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Feb 08, 2026
Best family travel destination ever!
Where do I really begin, it has been absolutely the best family vacation we had Location: incredible view of the beach and not too far from the airport Atmosphere: everyone has been super welcoming, music vibes everywhere, lots of activities and the night shows were incredible! They did a lion king show which was spectacular! The staff were very polite and helpful Rooms: we took the swim up family concierge, very spacious and the swim up pool was big and convenient. There was a huge jacuzzi on the terrace which was a really nice touch The beach was very clear, nice smooth sands with no rocks, clean, wavey shore and fun This beats the Maldives honestly as it was super fun Food: incredible, whether Mexican, Italian, Japanese or Mediterranean. Our favorite was a bana Japanese restaurant with a show they put for us cooking and delicious food all day long!
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Feb 08, 2026
Service service service
Just leaving today from a 4 night quick getaway for a friend’s wedding. We stayed on the adult side of the resort. We loved our stay and service was amazing by everyone, front desk, restaurants, bars, etc. All locations that we were able to attend for dinner—food was delish! Highly recommend this location and definitely spend the money for the adult side if traveling without children. We spent a lot of time walking around and there were a lot of families which it looked like to us that there were plenty activities for kids if you are traveling with children. But if no children the adult side is key!
- AdvisoryThe hotel will no longer offer complimentary greens fees. Guests will have preferential golf rates at Grand Coral.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Tax: 111.44 MXN (approx. $6.42) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed