What We Love

  • Lounge poolside with gorgeous views, cocktails, and ocean breezes.
  • The rooms will "wow" you. Marble, brand name appliances, comfy beds & a spacious balcony.
  • Fuego is a favorite foodie spot - it's got a variety of sushi and it's perfect for your adults-only date night.

Things to Know

  • Upgrade to the Family Concierge suite for personalized service and extra perks.
  • You're close to several amazing tourist hot spots, including 5th Avenue, Tulum, Chichen Itza and Coba.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.

Resort Details

Guests can choose from a variety of restaurants and bars to enjoy delicious cuisines.
OnSite Dining
  • BANA
    Contemporary Asian dining experience with stunning Japanese Tatami mat flooring and private dining room, zen-like terrace to savour Asian fusion cuisine, Teppanyaki tables and an adults-only sushi bar.
  • BLUE AGAVE
    Mouth-watering selection of “Paradisus Natural” salads headline the dinner menu at this American Barbeque; becomes a latenight snack
  • CAPELLA
    Exclusive The Reserve restaurant with swim-up bar; serving lunch, breakfast and Bistro during dinner
  • CAPELLA
    Distinctly Italian Trattoria dining in air conditioned comfort. Private party room available.
  • CELSIUS SWIM UP BAR
    Snack Bar & Grill with pool bar at Paradisus Playa del Carmen
  • CIELO
    Mexican contemporary cuisine starring a special “Live” quesadilla area “Tres Marias” style! Diners have two options: air-conditioned restaurant and outdoor terrace
  • FAHRENHEIT SWIM UP BAR
    Snack Bar & Grill with pool bar at Paradisus Playa del Carmen
  • HADAR
    Breakfast only. International buffet delights with sumptuous show cooking and on-the-spot freshsqueezed fruit juice area 
  • KANNA BAR
    Beat. Drink. Groove. Ultimate chill-out club features a casual chic elegance and unique harmony of bar 
  • LEMON FISH
    Latin fusion cuisine treats diners to spic ceviche and a raw bar in a trinity of dining options; a romantic private dining room, a divine outdoor terrace and an air-conditioned restaurant.
    Adults only 
  • NAOS
    Everyone is welcome to this sumptuous International buffet featuring show cooking and on-the-spot fresh-squeezed fruit juice area Serving breakfast, lunch and dinner. 
  • SAL STEAK CAVE ($)
    Sal Steak Cave is the perfect place for meat lovers, a space devoted to quality meat dishes where diners can savour the latest and most innovative grilling techniques.

    Adults only
  • SANTÉ
    Exclusive for The Reserve à la carte restaurant features casual dining for breakfast and lunch.

    Adults Only
  • THE GRILL
  • Various Lounges/Bars
    11 BARS 

    RED LOUNGE: Before or after dinner lounge where guests can enjoy cocktails and music* 

    M BAR. MARTINI & WINE: Robust wine cellar and exclusive themed martini selection invite lingering over pre-dinner cocktails (Holding Bar for Fuego and SAL restaurants)* 

    TOJI: Unique molecular concept starring sake specialties melds the art and science of mixology (Holding Bar for Bana restaurant)** 

    BLUE AGAVE: Appetites ignite with pre-dinner tequila and mezcal specialties and a fully stocked wine cellar (Holding Bar for Vento and Mole restaurants)** 

    SOUTH AVENUE BAR: Covered and open-air venue near restaurants buzzes with energy, events and music. Open during the day.

    NORTH AVENUE BAR: Music-filled, outdoor restaurant-area venue for listening, watching, talking and dancing. Open during the day** 

    SWIM-UP BAR: Open daily with refreshing tropical cocktails** 

    GABI CLUB BAR: Beat. Drink. Groove. Ultimate chill-out club features a casual chic elegance and unique harmony of bar** 
    THE WINERY: A wonderful bodega and refuge for wine lovers. ($) 

    DON JULIO CORNER: Tequila tasting & romantic dinner experience ($) 

    ILLY CAFÉ: The ultimate authentic coffee bar experience.

    *Adults only 
    **Open for everyone
Room service, a spa, housekeeping and more amenities are available.
On-Site Amenities
  • Bilingual staff
  • Boutiques/stores
  • Child programs
  • Doctor on call†
  • Exercise gym
  • Golf†
  • Internet services
  • Laundry/Valet service†
  • Massage services†
  • Pool
  • Bilingual staff
  • Boutiques/stores
  • Child programs
  • Doctor on call†
  • Exercise gym
  • Golf†
  • Internet services
  • Laundry/Valet service†
  • Massage services†
  • Pool
  • Room service
  • Sauna†
  • Spa†
  • Valet parking
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Meeting Facilities†
  • Meeting/Board Rooms†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

The resort offers nearby golf, an on-site pool, children's programs and more fun activities.
On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program
    Kids Zone with supervised activities for kids up to 12 years, playground with jungle gym and outdoor activities.
  • General
    - Aqua Park
    - Coffee Shop
    - Ice Cream Shop
  • Golf location (onsite/nearby) †
    Distance to Golf course is 0.8 miles
  • Pool
    Two Sparkling free-form swimming pool with swim-up bar and pool side grill.

    Three incredible swimming pools, giant water buckets and five slides are available for family fun.
  • Spa †
    Full service indoor Spa ($) with beauty salon Water Ritual 22 Massage cabins (14 indoor, 2 outdoor, and 6 on the beach) Body and facial treatments Spa Boutique Dry and wet saunas for men and women with private dressing rooms A state-of-the-art Health Club: equipment and personal trainers Studio classes 
  • Teen programs †
    Teen's club for 13 - 17 years old
  • Water activities †
    - Water Park

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 17745 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A great family getaway!

    We had a wonderful stay with our family. It was the perfect place to spend time with our son, daughter‑in‑law, and our two young grandchildren. The accommodations, all‑inclusive food and beverages, pools, waterpark, beach, activities—and especially the warm, friendly staff—made the experience unbeatable.

    Feb 13, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A wonderful week long escape

    The grounds, staff, food were all amazing and exceeded our expectations. The staff went above and beyond on a regular basis. Too many times to list. We had airport shuttle to the resort and did the xcaret park excursion which was all set up I’m a timely fashion for us. The grounds and pools and beach were all top notch amenities as well as the daily and nightly entertainment. Too many great things and people to list.

    Feb 13, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Paradisus La Perla is an excellent choice for an AI resort. Ask for Eduardo as your Concierge.

    This was our 5th vacation in Mexico but our first stay at Paradisus La Perla. I purposely booked a resort close to 5th Avenue(restaurants) because all of the all inclusive resorts we have stayed at have had below average food. But, that is not the case at Paradisus La Perla! We had our first dinner at Lemon Fish & I was shocked how good the meal was! So each night we continued to try out the restaurants. I can honestly say I never had a bad meal at any of the places we ate. The food was excellent everywhere! (Teppanyaki, Cielo & Sal Steak Cave) We met our Concierge, Eduardo Monroy, at check in. Eduardo was spectacular! His communication & concern for our vacation was very impressive & made our vacation so much more enjoyable. Angelo took good care of us at the pool & beach! He was so nice to my wife, that I thought about just leaving her there. I would have easily given 5 stars to Paradisus La Perla, but they did screw up by saying the Reserve pool was heated, it was not. We had an odd week of weather with some 70 degree days & a non heated pool is tough to swim in after 50 degree nights. I would highly recommend Paradisus & we will definitely go back….as long as they fix the pool heat.

    Feb 13, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    A wonderful family vacation.

    I would like to start off with our service and staff absolutely wonderful and friendly. Shout out to Paola out wonderful concierge. She went above and beyond trying to get all of our requests accomodated. Roderi & Arturo at the family concierge pool who were absolutely wonderful pool side. So approachable and friendly. To all the cleaning staff, always tidying, cleaning and keeping things looking fresh. I found some things were inconsistent. That would be my only complaint on where they need to improve. Sometimes we had bar /snacks in room stocked, sometimes not. Sometimes extra towels and sometimes not. All in all, a great experience.

    Feb 13, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Good

    Overall, the hotel was good. The vibe was excellent, and the landscaping and trees were really nice. As for being a 5-star or 4-star hotel, honestly it felt more comparable to a 4-star experience for me. The food was good, but not exceptional. The beach was quite far from the main facilities, and there was no food service there, only drinks, and even those came with delays. The rooms were clean, spacious, and comfortable. While we were staying there, there was some minor maintenance going on, including painting and some noise. The staff were nice and friendly. There were tons of kids playing everywhere, but the activities were somewhat limited. Also, most of the flooring around the property was stone, which didn’t feel very baby friendly, especially around the pools and play areas.

    Feb 13, 2026
Hotel Advisories
  • AdvisoryThe hotel will no longer offer complimentary greens fees. Guests will have preferential golf rates at Grand Coral.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Tax: 111.44 MXN (approx. $6.42) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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