What We Love
The water yoga is one of the coolest features we've seen!The attention to detail at this resort is insane, nothing goes unnoticed!
Things to Know
The food rivals that of some major restaurants, it is just divine.Every room is a suite, talk about sweet deal!
- $50 USD in credit for spa services per room per stay (applicable to spa services of 50 mins or more regardless of the cost).
- Upgrade to the next category (subject to availability)
- Early check-in and late check-out (subject to availability)
Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts or special offers on property. All amenities are subject to availability . All services should be arranged with the concierge after check-in.
These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
As part of your benefits as a guest of the Family Concierge segment, you will have included during your stay, a different day enjoying an exclusive experience outside the hotel facilities to know a spectacular place in Punta Cana, where you can enjoy an exciting, family, and fun atmosphere with activities for all ages. With everything, you need to create unforgettable moments with your family and friends.
• Food and Beverage inclusions: water, soft drinks, national beer, rum, whisky and vodka (house selection), plus snacks.
• All Fees are payable per person in a shared golf cart. Walking is not permitted. Single players will be paired up with others.
• Round Trip transfers (with prior reservation) included.
• Basket of balls for warm up included.
• Maximum handicap 36.
• Equipment and club storage are not included.
• Tips at Golf Course are not included.
• Hazzard bar and Restaurant and pro-shop at the club House are not included.
• Green Fees and Cart Fees are not transferable or interchangeable. Valid only for Falcon´s Resorts by Meliá guests.
• 20% off discount is valid for bookings made before July 31, 2023
Resort Details
- Various Bars
o NEST Enjoy a refreshing organic beverage during the day and come back at night for an alluring cocktail to end the day the right way.
o MAMA & JUANA This bar is the epicenter of the social scene, where guests enjoy delicious cocktails al fresco
o RUM & JULIET, An iconic pool bar centered around the intriguing mixes of rum and sugar
o NUBE Offering a fresh and artistic take on cocktails and libations for guests to enjoy a welcoming experience.
- Various Restaurantso ORIGEN International buffeto KARNICA A modern steakhouseo TORI Asian cuisine, complete with sushi bar, teppanyaki and robatayaki table for a full sensorial dining experienceo MANGÚ A refreshing take on Caribbean cuisine,o CANNOPI The perfect place for a family get-together to enjoy fresh grilled items and kid-friendly foods, right by thewaterparko MACHU Upscale signature ceviches, tiraditos, pokes and tartars, paired with specialty wines and cocktailso ALULA One of the most exclusive beach clubs in the Caribbean. Offering a seasonal menu for lunch and dinnero RUBI ROCKS Sports bar featuring multi-sport events, offering all the essentials, traditional bites, draft beers, and games.
- 24-hour front desk
- Children programs
- Elevators
- Exercise gym
- Restaurant†
- Spa†
† Fees may apply
- Children's program †Every day they learn something new. Curious as they are, our little guests will have a very special space prepared just for them. The Kids Club will surprise your children’s minds and creativity to keep their inquisitiveness alert. In addition, you will find a zone to share activities with your little ones, whether is a dance class, a yoga class or mindfulness session, this is a time to bond.
- Fitness center on-siteFor those who make fitness an integral part of life, even when on vacation. The Circle Studio has everything you need to put your discipline and willpower to the test. With world-class equipment and a well-rounded programs, guests will be able to continue challenging their wellness goals
- Pool
- Spa †The goal at the MAIA Signature Spa by Natura Bissé is to restore your natural serenity and relaxation levels, typically diminished by overwhelming daily routines and chronic stress, by applying revitalizing treatments to your body and soul. The perfect way to re-engage with your inner self is to feel and look your best. In order to accomplish the gift of wellbeing, we sought after a world-renowned spa brand to offer to our guests. Natura Bissé, was born in 1979, and entered the professional cosmetics market with products that targeted various skin needs.
- Water activities †Nonstop splashing and gliding through water slides is just what Blast! is all about. The best place in the resort for kids, fun and plenty of smiles - you totally don’t want to miss this.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2954 reviews
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Aug 24, 2025Fantastic hotel
Loved the hotel, clean and the room was really nice (master suite w/ swim up). Buffet is somewhat limited, some stuff was dry at times, but food was good overall. A la Carte options were good too. We did family concierge and had Fransua, he was very good. If we go back we’d request him again, anyone considering concierge should ask for him; he goes above and beyond. We definitely recommend this hotel!
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Aug 23, 2025
Wonderful Spa and Resort
I had an amazing time at this resort the food and top shelf liquor was amazing! The swim out pool we had was great! And I really enjoyed my massage at the Maia spa. Elizabeth was absolutely wonderful and I would recommend getting a massage and facial from her. If I ever come back to this hotel, I will most definitely be booking an appointment with her! She was so sweet and talented. All the staff were so kind to my friends and family.
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Aug 22, 2025COME HERE TO STARVE YOURSELF.
I am writing this review from my room at the resort because I feel compelled to warn others immediately. This has been, without exaggeration, the most frustrating all-inclusive experience of my life. We are here with a large group, and the problems began the moment we arrived. It took our party over two hours to check-in. After finally getting our keys, we discovered one of our rooms had a completely non-functional AC. The heat was unbearable and it took several hours of complaining before it was finally fixed. Exhausted and hungry from traveling, we went to get dinner. To our disbelief, no indoor restaurants were open. The only option was the outdoor buffet. We were forced to eat in the incredibly hot, humid weather while a concert-loudness music show blasted right next to us. It was so loud we couldn't even hold a conversation. We literally could not bear it and left without eating our first night. Hoping for a better experience, we tried to book reservations at the à la carte restaurants for the rest of our stay. We were then told that every single restaurant is fully booked for all 8 days of our stay. Let me be clear: we cannot get a single reservation at any specialty restaurant for our entire 8-day vacation. The staff's response was essentially a shrug, saying they are full. I have been to over 20 all-inclusive resorts in my lifetime, and this is a first. It is utterly ridiculous and unacceptable. How do you host guests for over a week and provide them with no dining options beyond the loud, hot, repetitive buffet? We are trapped here. If they offered a refund, I would pack my bags and go to another resort tomorrow. I will never, ever come back here and I strongly recommend you look elsewhere. DO NOT COME. AVOID!!!!
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Aug 19, 2025
Prejudice Staff Mistreated Guests
I am a dark skinned black American and I came to the Paradisus Grand Cana for a family vacation. I experienced such prejudice and racism from the staff and by the end of my 5 day vacation, they had nearly broke my spirit. The lack of hospitality and human decency was subtle with unfulfilled drink and food orders, waiters throwing trash in my plate as Im eating, to female staff rolling their eyes at me and then giving the next less, melaninated person warm greetings. At first, I was drinking and brushed it off but by day 3 of the same treatment I sobered up and started getting pissed off. I will never return to this place nor give this island any more of my money. On top of that, I couldn't even get in the ocean because seaweed/mud was blocking the shore, which was a 10min golf cart ride from resort. Worst vacation ever. If you are dark skinned avoid this resort because they will take your $, mistreat you, leave you stranded at the airport, and taunt you your entire vacation. SHOULD BE RATED ZERO STARS
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Aug 19, 2025Bad service
If you have statyed at several 5 star resorts you will be disappointed. The hotel needs renovations on certain places. Staff is not overly friendly and sometimes straight out rude. We had the unfortunate incident to have a water leak from jacuzzi above, resulting in dirty water dripping down on our terass all day (feedback from Melia is that this is a normal cleaning incident (?)) and we sleep in a room next to a beeping ice machine. We complained about the noise several times but it came back. Since apparently Melia didn’t take any records on our verbal complaints they can not compensate us (had a hard time sleeping). Convenient approach for the hotel!! Melia also tries to make guests sign up for their loyalty membership club. They make real sales pitches (commissions are very obvious) and when we read the fine print they had told us wrong information twice even though we asked the same question. Being from Europe I am not comfortable with salespeople in the hotel trying to sign you up for your next vacation. And definitely not if you cannot trust them. Sorry Melia this was our last time traveling to your resorts. The bad after action service from you took away all joy! Too bad because I really wanted to like the place. But I’m sure a great resort for someone less detailed oriented.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Dogs of all sizes and ages are welcome to stay.• Our rooms are ready to accommodate up to two pets, who can move around the hotel freely except for the following areas: spa, indoor pools, fitness areas, and buffet and show-cooking areas.• In the designated communal areas and outdoor spaces of the hotel dogs must always be on a leash.• Dogs will enjoy services from the moment they set paw in reception, where we will welcome them with a bowl of fresh water and a surprise welcome gift.• Natural dog food is available upon request through Room Service.• Access a local digital guide highlighting nearby pet-friendly services and attractions.