What We Love
The water yoga is one of the coolest features we've seen!The attention to detail at this resort is insane, nothing goes unnoticed!
Things to Know
The food rivals that of some major restaurants, it is just divine.Every room is a suite, talk about sweet deal!
- $50 USD in credit for spa services per room per stay (applicable to spa services of 50 mins or more regardless of the cost).
- Upgrade to the next category (subject to availability)
- Early check-in and late check-out (subject to availability)
Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts or special offers on property. All amenities are subject to availability . All services should be arranged with the concierge after check-in.
These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
As part of your benefits as a guest of the Family Concierge segment, you will have included during your stay, a different day enjoying an exclusive experience outside the hotel facilities to know a spectacular place in Punta Cana, where you can enjoy an exciting, family, and fun atmosphere with activities for all ages. With everything, you need to create unforgettable moments with your family and friends.
• Food and Beverage inclusions: water, soft drinks, national beer, rum, whisky and vodka (house selection), plus snacks.
• All Fees are payable per person in a shared golf cart. Walking is not permitted. Single players will be paired up with others.
• Round Trip transfers (with prior reservation) included.
• Basket of balls for warm up included.
• Maximum handicap 36.
• Equipment and club storage are not included.
• Tips at Golf Course are not included.
• Hazzard bar and Restaurant and pro-shop at the club House are not included.
• Green Fees and Cart Fees are not transferable or interchangeable. Valid only for Falcon´s Resorts by Meliá guests.
• 20% off discount is valid for bookings made before July 31, 2023
Resort Details
- Various Bars
o NEST Enjoy a refreshing organic beverage during the day and come back at night for an alluring cocktail to end the day the right way.
o MAMA & JUANA This bar is the epicenter of the social scene, where guests enjoy delicious cocktails al fresco
o RUM & JULIET, An iconic pool bar centered around the intriguing mixes of rum and sugar
o NUBE Offering a fresh and artistic take on cocktails and libations for guests to enjoy a welcoming experience.
- Various Restaurantso ORIGEN International buffeto KARNICA A modern steakhouseo TORI Asian cuisine, complete with sushi bar, teppanyaki and robatayaki table for a full sensorial dining experienceo MANGÚ A refreshing take on Caribbean cuisine,o CANNOPI The perfect place for a family get-together to enjoy fresh grilled items and kid-friendly foods, right by thewaterparko MACHU Upscale signature ceviches, tiraditos, pokes and tartars, paired with specialty wines and cocktailso ALULA One of the most exclusive beach clubs in the Caribbean. Offering a seasonal menu for lunch and dinnero RUBI ROCKS Sports bar featuring multi-sport events, offering all the essentials, traditional bites, draft beers, and games.
- 24-hour front desk
- Children programs
- Elevators
- Exercise gym
- Restaurant†
- Spa†
† Fees may apply
- Children's program †Every day they learn something new. Curious as they are, our little guests will have a very special space prepared just for them. The Kids Club will surprise your children’s minds and creativity to keep their inquisitiveness alert. In addition, you will find a zone to share activities with your little ones, whether is a dance class, a yoga class or mindfulness session, this is a time to bond.
- Fitness center on-siteFor those who make fitness an integral part of life, even when on vacation. The Circle Studio has everything you need to put your discipline and willpower to the test. With world-class equipment and a well-rounded programs, guests will be able to continue challenging their wellness goals
- Pool
- Spa †The goal at the MAIA Signature Spa by Natura Bissé is to restore your natural serenity and relaxation levels, typically diminished by overwhelming daily routines and chronic stress, by applying revitalizing treatments to your body and soul. The perfect way to re-engage with your inner self is to feel and look your best. In order to accomplish the gift of wellbeing, we sought after a world-renowned spa brand to offer to our guests. Natura Bissé, was born in 1979, and entered the professional cosmetics market with products that targeted various skin needs.
- Water activities †Nonstop splashing and gliding through water slides is just what Blast! is all about. The best place in the resort for kids, fun and plenty of smiles - you totally don’t want to miss this.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2721 reviews
-
Apr 28, 2025Certainly not 5 Star with Family Concierge
We went to this resort as a family of 3, 2 Adults and 1 Child aged 5. It was our first visit to DR but travel extensively. Rooms - The room is large and has plenty of space for a larger family, it is well equipped and serves it purpose. This was a positive experience. Service - This was hit and miss, bar service was slow if used it but we didn't really use it much. Our room was not always made up and we had to chase this on several occasions with our concierge. Likewise we went a few days without having our fridge stocked. These are the basic items that you would expect. Service in the restaurants could be good or bad depending where you were and who served you, not consistent also. Food - this was in our opinion terrible, it was repeat, repeat, repeat. Everything was luke warm with no real options. Mangu was OK but that was about it. Family Concierge - not worth it in our opinion. We were not a demanding family and asked to settle in for our first week without any restaurant bookings. For our last few nights I explained which restaurants we wanted and on what nights, knowing they would be released on the Sunday for the week we gave ample notice prior to this. First ask couldnt be met, second ask we turned up for a 7pm table and not booked in until 9pm. My wife had arranged for the steakhouse for my birthday, apparently it would be decorated and they were providing a cake...nothing not even good service. We had 2 concierge through our stay Thiana and Ricardo. Ricardo was absent and not helpful in any way whatsoever. Pool, Beach and Water Park - staff were good in general and all in easy access to. The main pool and beach was dirty and not reflective of a 5 star resort. Activities - plenty of activities to do through the day, which we used and enjoyed. Would I return...no This is at best a 4 star resort and does not compare to other places we have stayed. Disappointing concept from Melia.
-
Apr 27, 2025Amazing stay!
Best time ever we came across Lissette a concierge hands down the best very attentive and sweet she even hung out with our kids while we watched showing them the turtles and getting them balloons in order to keep them calm while our room was worked on. At the pool bar, you will come across Jorge and Pedro y They will even look over your wife or girlfriend while you are gone making jokes and ensuring that no one else tries to pick them up. I would say I will definitely be back not only for the food and service but definitely for the vibe. My kids loved it too. If I could give 10 stars, I would. Also if you get to go to the beach ask for Ivan he will take care of you. Hope you guys use this to book your next stay you won’t regret it.
-
Apr 27, 2025
Nice hotel. Great people.
Nice hotel with spacious rooms. Even if not new they keep it clean and tidy. Franco was very helpful on the reception. Lots of activities for kids. Quite a few restaurants. Not the beach side but walkable and they have a shuttle. Food mostly the same in the buffet.
-
Apr 26, 2025
Dominican beautiful…paradisus not quite there!
Dominican Republic is just a slice of paradise! Paradisus however doesn’t quite match up unfortunately. Don’t get me wrong, we had such a fantastic holiday, but there’s many things that aren’t up to scratch with the hotel. Service isn’t always friendly or prompt, they play really loud music from 9.30pm- 11.30pm every night (we became immune to it after a while and slept through most nights!), the food choice is lacklustre at both restaurants and buffet and we didn’t enjoy the a la carte restaurants. The service in the a la cartes were hit and miss, especially Tori being pretty down there- the family sat next to us got up and left after not being served for 20mins!! We had the concierge service (Ricardo) who wasn’t very good, he booked us into the same a la carte twice (tori as above, he knew we didn’t like it), got the date of our excursion wrong so it ruined our plans, and also told us we had a 1pm checkout but the reception called us twice to say we needed to vacate the room- lack of communication in the hotel seemed a common theme! He didn’t meet us on the day we arrived, didn’t show us around or even say bye on the day we left! He only attempted to meet us on the 5th day of our 7 night stay! Couldn’t say he did anything special for us, but he did do some things we asked to his credit. The hotel itself is beautiful as are the rooms, the pools and splash park especially a massive hit! The beach is an absolutely stunning scene and yes there is seaweed but the tractor cleans it up every day but that didn’t bother us. If the food and the service were better we would return, but most likely wouldn’t! Dominican we would definitely visit again though! Also if you’re a vegetarian/vegan there is next to nothing to eat at PUJ airport!
-
Apr 23, 2025
Paradisus Grand Cana - Friendly Staff, Clean, modern and safe
The Grand Cana was new, modern, and the staff was incredibly friendly and helpful. We had the concierge service, and our concierge was Ricardo Ceballo. Ricardo made all the difference from taking our stay as a standard vacation to an experience me and my family will remember forever. The resort, the décor, the staff and everything about the Paradisus Grand Cana was amazing. However, Ricardo made our stay feel personalized; his attentiveness, responsiveness and proactiveness allowed me and my family the time to enjoy the resort and all its amenities, instead of taking the time away from family and friends to figure out how things work. Once we asked Ricardo for something, we had peace of mind that either it will get done (like dinner reservations) or he is trying his hardest to make it work. The Paradisus Grand Cana resort overall gets a 9, however, with Ricardo's attentiveness and consideration, the Melia experience definitely deserves a "10"!!! A true 5 Star feel!
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 21
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Dogs of all sizes and ages are welcome to stay.• Our rooms are ready to accommodate up to two pets, who can move around the hotel freely except for the following areas: spa, indoor pools, fitness areas, and buffet and show-cooking areas.• In the designated communal areas and outdoor spaces of the hotel dogs must always be on a leash.• Dogs will enjoy services from the moment they set paw in reception, where we will welcome them with a bowl of fresh water and a surprise welcome gift.• Natural dog food is available upon request through Room Service.• Access a local digital guide highlighting nearby pet-friendly services and attractions.