No extra guest charges for children under the age of 18 who are staying in a guest room of paying adults and utilizing existing beds. Additional charges apply for guests aged 18 and over and if additional rooms are desired. Max pax for specific room categories apply.
These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Includes daily full buffet breakfast for two at Naupaka Terrace restaurant.
Resort Details
- Driftwood Bar & Grill
- Naupaka Terrance RestaurantNaupaka Terrance Restaurant offers a full service breakfast and dinner.
- Shutters LoungeA lively gathering place, Shutters Lounge invites you to enjoy a delicious dinner, pre-dinner tropical cocktail, post-dinner nightcap or to just sit back and relax after a long day at the pool or exploring the island. Offering indoor and outdoor seating, a fire pit on the patio, and a front row view to the resort’s beautiful waterfall area.
- 24-hour room service†
- Accessible rooms†
- Air conditioning†
- Baggage hold†
- Baggage Storage†
- Buffet breakfast†
- Car Rental Services†
- Concierge desk†
- Exercise gym†
- Internet services†
- 24-hour room service†
- Accessible rooms†
- Air conditioning†
- Baggage hold†
- Baggage Storage†
- Buffet breakfast†
- Car Rental Services†
- Concierge desk†
- Exercise gym†
- Internet services†
- Laundry Facilities†
- Luggage service†
- Meeting rooms†
- Parking†
- Pool†
- Restaurant†
- Spa†
- Wheelchair access†
- Please contact the hotel for additional information.
† Fees may apply
- Beach †
- Garden †
- Gym †
- Pool †
- Spa †
- Sports events †
- Volleyball †
- Water activities †
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3277 reviews
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Feb 04, 2026Disgusting stay. TV didn’t work. Walk through work zones No daily room service. One hot tub working.
Work zones in the area. One hot tub worked shower came away from wall. Long black hair in our towels. No daily room service
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Feb 03, 2026Room filled with cigarette smoke from neighbors and nothing was actually done after nearly ten calls to management.
The renovations did not impact my stay all that much. In fact, my 3 year old son had a great time running up and down the halls and taking all the elevator rides we had to take every time we left our room. The pool was great, minus the closed hot tub. The major disappointment was that the people in the room next to us were smoking cigarettes on their balcony all day and night for most of our stay. We called front desk and security 10 times about this and nothing was ever done. So we had cigarette smoke wafting into our room constantly with our toddler in there. If you advertise as a "non smoking resort, you should actually enforce those rules. It really ruined our experience for several days.
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Jan 22, 2026
So so
Our room attendant/hostess, Elsa, did a fantastic job and was very personable and kind. She made the stay very welcoming unlike some of the outside bar staff. The only downside to our stay was construction going on causing our paths to and from our room to be a hindrance as well as some of the amenities like the bar to be closed during our stay. The noise from the construction was annoying as well.
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Jan 22, 2026
No towels
Currently staying here and they refuse to provide towels. I’ve been asking for three days and they will not provide towels to shower or even pool towels. Not sure what they expect us to use.
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Jan 17, 2026Check in and room review
Resort renovations should be completed by April / 26 so recommendation is to pay for upgrade to get already renovated rooms. Worth it. We had a wonderful room and experience. The grounds are in great shape around pool and beach area. Sara at check in was a breath of fresh air and made 2 exhausted and well travelled guests feel valued.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $35 PLUS TAX per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryThe following mandatory hotel-imposed Self Parking fees are charged and collected by the hotel either at check-in or check-out. Self Parking fee: $29.00 PLUS TAX per vehicle, per night Mandatory hotel-imposed Self Parking fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.