What We Love
- This property is only a half-mile walk to the capital of Basseterre and the cruise port with restaurants and shops.
Things to Know
- This hotel is situated near all that St. Kitts has to offer - beaches, shopping, restaurants, historic sites and more.
General Policies & Fine Print
Check-in-Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals, this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - Mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. The hotel can provide current fee and inclusions when you check-in.
Customer Ratings & Reviews
TripAdvisor Traveler Rating305 reviews
Room, resort and staff were very good Pool area disappointing, needed more chairs. An outside children's party was being held the first day of our stay and we could not get seating around the pool. Resort is in a good location and walking distance of the shopping area where the cruise ships dock. Restaurants affiliated with the resort alternate the days they are open for dinner. Breakfast is held at the restaurant on the resort property. The other restaurant is across the street.
lovely stay, but some shortcomings
Booked OTI as prefer small and friendly to large and corporate. It was a good decision. The staff mostly, especially Teshan on front desk, were so welcoming, helpful and professional. Our room was an Ocean Terrace Suite, and was very spacious and quiet and had the expected bay view which was great. Lots of windows giving different aspects and a large balcony. Air con was the simplest, quietest and most efficient I can recall. The negatives were that despite their stated strap line 'exceeding your expectations' they didn't. The room spec detailed tea & coffee making facilities, however there was only a coffee filter machine and two sachets of filter coffee. No kettle if you wanted to make tea, as well as coffee, but no tea offered anyway, no sugar or milk - fresh, Uht or powdered. No glasses in the room. There was a fridge though, in fact there were two!! Having asked the following day for some milk, we were given enough milk in a plastic pot for one cup of tea, which was not ever replaced. Fortunately I had brought some tea bags but when they ran out, using the coffee machine, I left a note in the room for some teabags. I got 4, which were not replaced when used up. No water in the room after the first day, which is odd these days, being supplied in almost any other hotel anywhere. The bathroom area was fabulously spacious with a dressing area, but the toiletries were awful - I think the shampoo and shower gel were identical products but couldn't be completey sure as one of the dispensers did not work, I took the top off to try to fix, they smelt and looked identical. They were not full on arrival hence the room service did not try them or refill them, the entire week. The grounds of the hotel and the pool area were lovely, with lots of separate areas for group or quiet activity. Staff everywhere greeted with a smile. The only aspect that not only didn't exceed, but didn't even meet expectations was the food/restaurant areas. There are two restaurants: Verandah for breakfast and Sunday lunch/dinner, we only used for breakfast and it was very inconsistent with service, both in length of time to deliver, and in freindliness of staff, some were nice, one was not ever, nobody seemed to care about delivering cold food which was meant to be hot. Food itself was not bad and the view from the terrace was fantastic, but very windy. They did have an electric visor/blind which was operated to mitigate the intensity of the sun and the wind, which was a very good addition. The other restaurant, Fisherman's Wharf, was allegedly open every day for lunch and dinner apart from Sunday. We did not see any activity there, from our balcony, which sadly was probably due to the number of poor reviews, our one visit, late in our trip because we felt we should try it, was very dissappointing. Would not recommend. Although the food aspect of this review is negative, we would come to OTI again as the location was great, proximity to Basseterre and also diving was literally 5 mins in car, 10 walking. Our overall stay was very good and we loved our room despite its shortcomings. I would not give such a harsh report, had the management not been so confident that their product exceeded, where it did not. I must add though that the manager did make himself known on day one, hoping that we would enjoy our stay, so it is our responsibility to make issues known if we feel something is lacking. It is not our way to moan and groan about the small things so we didn't. Additionally, we also had cause to speak to the catering management on our last day, and she did absolutely sort out an issue quickly and acceptably.
Friendly and comfortable
Perfect location and very friendly service. Clean and comfortable small hotel. Good value for money. My favorite place to stay in St Kitts. Highly recommended, especially if you are doing business in Basseterre.
We are a family from the Czech Rep. and we spent 6 days in the hotel with our 2 kids, 8 and 12. We had an apartment directly in front of the pool. Our daughters can’t forget about the turtles in the small pond below the restaurant and the small lizards all over the place. The staff was of great help whenever we needed anything. Downtown is about 15 min by walk and my husband and smaller daughter would go there every day to buy some stuff. They both loved it. It was really quiet there and the kids enjoyed the pool every day- really beautiful and large. We loved to talk to Techan at the reception who was very much helpful. Maybe the only thing that I would change is that breakfast would be in the form of a buffet. My daughter is now saying to me that she really misses the hotel and the sandwiches and the every day walk to the shop in the downtown. Thank you very much for the pleasant experience. I wish you a lot of satisfied guests.
Very Nice Boutique Hotel
Stayed here for 2 nights before a week on the island at a VRBO. Pleasantly surprised by OTI. The room was spacious and clean. The pool and pool grounds were beautiful and great to relax at the pool bar. Evenings were enchanting with the peepers filling the air and view of Basseterre lights. Food at the wharf was good as well. Service was excellent, from bringing our luggage up and down the stairs (there are a few since it’s situated on a hill side) to breakfast to the poolside. I will return again if I’m looking for a place to relax for a couple nights.