What We Love
- Enjoy 24-hours access to domestic cocktails, meals, snacks, & activities.
- Bask in the glow of the Riviera Maya, where the sands, waters and sunshine are absolutely unforgettable.
- Five splish-splashing pools, with one just for kids. Bar service is available poolside.
- Booking a Privileged room gets you perks like private lounge access, butler service, & an exclusive pool/beach for you and your entourage.
- Pamper yourself with an outdoor massage at Despacio. This is the kind of luxury you deserve.
Things to Know
- Only a short, 50 minute ride from the airport to the resort.
- The Daisy Club and Teen Club offer activities, waterpark access, video games & more for your kids.
- Diving courses are available for all levels, as well as excursions to Mayan cenotes, coral reefs & water sports.
- The Blue Team creates all the daytime/nighttime entertainment you can handle.
- Three tennis courts & a multi-purpose court for those ready to up their game.
Resort Details
- Amaranto RestaurantThe Amaranto Restaurant features buffet-style offerings which include a variety of international cuisine. Show cooking is on fully display here, as well as showcases of unique culinary offerings from around the world. Guests can also enjoy a wide array of theme nights. Amaranto Restaurant is open everyday for breakfast, lunch and dinner.
- Bluemoon RestaurantRomantic, à la carte restaurant serving signature cuisine. For guests aged 18 and over. The breakfast service at the Bluemoon Restaurant is exclusively for guests of El Beso and the à la carte dinner service is available for all the resort’s adult guests.
- La Locanda RestaurantAn a la carte Italian restaurant, La Locanda offers a delicious variety of traditional pastas and sauces, as well as a wide range of Italian wines specially selected to accompany the dishes on the menu.
- Margarita Restaurant
Margarita Restaurant features an a la carte menu which includes an extensive selection of Mexican dishes.
- Mike's CoffeeSpecializing in tea, coffee and cakes, Mike;s Coffee also offers a wide range of smoothies and malted beverages, ideal for cooling down on a hot day.
- Pez Vela RestaurantAt Pez Vela, guests can enjoy a la carte dining beach-side, basking in the warm, tropical atmosphere and unique Caribbean
flavors cooked up by our chef.
- Route 66 RestaurantAn American-style a la carte restaurant with a 1950s and 60s atmosphere and an amazing food truck. Specializing in hamburgers, barbecue and more.
- Sakura RestaurantAn oriental restaurant with Teppanyaki grills.
- Steak House RestaurantAn à la carte restaurant specializing in grilled meats.
- Various Bars & Snack BarsOcean Riviera Paradise also has 3 Snack Bars located in the pool area, 5 Swim-Up Pool Bars, 1 Beach Bar, 1 Piano Bar with live music, 1 Lobby Bar, 1 Sports Bar and 1 Daisy Snack Bar with drinks and snacks that kids will love.
- Villa Marina RestaurantThis buffet-style restaurant serves international cuisine and offers show cooking that spotlights different culinary
corners of the world. Theme nights will also entertain and delight guests. Located in the pool area, Villa Marina is open everyday
for breakfast, lunch and dinner.
- All-inclusive meal plan
- Babysitting†
- Car rental desk†
- Casino†
- Complimentary wireless internet
- Currency exchange†
- Exercise gym
- Free parking
- Laundry/Valet service†
- Medical Facilities Service†
- All-inclusive meal plan
- Babysitting†
- Car rental desk†
- Casino†
- Complimentary wireless internet
- Currency exchange†
- Exercise gym
- Free parking
- Laundry/Valet service†
- Medical Facilities Service†
- Meeting rooms
- Outdoor pool
- Shopping mall†
- Spa†
- Please contact the hotel for additional information.
† Fees may apply
- Bowling alley †
- Children's pool
- Children's program †
The Daisy Club offers entertainment for children between 4-12 years of age. Activities are organized by our team of professionals with the help of our mascot, Daisy. Children activities include:
- Children's water park (weight limit: 180 lbs.).
- Playground.
- Games room and bowling alley.
- A variety of other fun opportunities such as pirate day, aqua kids, eco-day, kid's Olympics, music quiz, kid's shows, kid's party, dancing games, and mini-disco with our mascot, Daisy.
- Diving †
- Gambling †
The on-site casino offers slot machines, black jack, and Texas Hold'em. The casino hours are 6pm to 2am daily.
- Motorized Water Sports †
- Nightclubs †
- Non-Motorized Water Sports †
- Pool
- Shopping †
- Teen programs †
Teen club offers a range of games and activities geared toward teenagers between 13-17 years of age. Examples of popular activities include:
- Video game area with PlayStation & Xbox consoles.
- Film screening room.
- Table football, mini pool, board games, beach volleyball, beach football, etc. - Theatre †
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
16037 reviews
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Jun 30, 2025Definitely not 5 star rating but no worse than a 4
June 17-24th 2025 Eden room (4255) Food- Buffett provided a large variety of decent quality food. Best to go within the hour of it opening to get the best experience. It is worth mentioning however that my partner and I have had an extended episode of travellers diarrhoea most likely due to the food or potentially water and ice. We are both equally surprised by this as we are very cautious and would urge anyone staying here to take the caution when eating seafood,fruit ect… Room- very spacious, Air conditioning worked perfectly, fairly clean but the sofa was filthy as was the balcony which also had a poor view. Service- service on the whole was definitely as expected for a 4.5/5 star hotel. Staff within all bars and restaurants were friendly and welcoming. Unfortunately a cleaner had stolen one of our AirPods and as we’ve read on here this isn’t an isolated incident so it definitely impacts the 5 star rating as you shouldn’t have to be on eggshells in your own hotel room. Facilities- if there was anything that definitely warrants the 5 star rating it’s this. Plenty of entertainment ( free bowling, an arcade, regular evening shows) . Only 3/5 pools were available to us in Eden however the Eden pool and beach pool were both great. The gym and tennis courts were also high quality. The main lobby is probably the best facility due to the spaciousness alongside the main bar in the middle and piano bar. Buggy’s that ran every 5/10 minutes to and from the beach were a very convenient feature. Overall the stay at ORP did mildly meet expectations mostly due to the facilities and service, however I do believe the 5 star rating along with the £1285 is steep for the experience. I would say that the ORP is better than its neighbour Princess in most regards other than the beach due to natural corrosion, however this is not something in the hotels control.
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Jun 29, 2025privilege reception
Perfect Jennifer took care perfectly of us she was very friendly Quick and polite, we were organized We received a drink straight up
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Jun 29, 2025
Good staff at privilege
Very efficient staff. Quick, clean. Fast. Jennifer took care of us, was super nice and polite. She helped us and got made sure we were satisfied.
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Jun 29, 2025
Our Holiday - May 2025
Enjoyed our stay very much, it is the second time to this hotel. Staff are very friendly, the bar tender who brought our drinks daily at the pool ‘Irene’ was truly wonderful. She was walking backwards and forwards in the scorching heat all day getting everyone their drink requests and aways did it with a smile. She is a real asset to this hotel. The breakfast was plentiful and catered for all tastes. The buffet lunch was also good but the evening buffet was really not great. Food not warm, not much choice. We opted to booking the restaurants, one in particular is the Sports Bar, food was lovely. Overall a great holiday and great people. Thank you
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Jun 29, 2025Worst’s place to stay in.
AVOID STAYING HERE!! I chose this hotel specifically for its adult-only atmosphere, but I was disappointed to find that all the common areas are shared with the family section. The food was subpar, with few healthy options available. Additionally, the hotel looks nothing like the pictures, leading to a significant letdown overall. I won't be returning here, as there are many beautiful alternatives in Playa del Carmen that I would recommend instead.
- AdvisoryThe hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel.
General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.