What We Love

  • The hotel is a fresh and exciting adults-only resort that is ready to pamper loving couples and sexy singles throughout their stay.
  • Complimentary Wi-Fi throughout the resort. 
  • The resort has 6 restaurants and 4 bars.

Things to Know

  • The resort offers a unique, scenic gazebo for weddings in addition to three large conference
  • The spa and gym are open 24 hours.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
Escape to Ocean Maya Royale and indulge in an all-inclusive, adults-only beachfront paradise in Riviera Maya. Perfect for destination weddings, honeymoons and romantic getaways, this resort is well-equipped to ensure the utmost luxury from the resort's deluxe amenities, gourmet food and supreme pampering at the Health Spa.

All-inclusive means a stress-free getaway: drinks, food and activities are included in the price of your vacay! Stroll along the sands of Ocean Maya's private beach or paddle throughout the resort's two pristine swimming pools before you snag a daiquiri at the swim-up bar. Stop by the Fresco Bar for one of their famous fresh-fruit juices or dive into the Caribbean, by scuba or snorkel, to behold an underwater world teeming with vibrant marine life. If all the activity leaves you tired, rejuvenate at the Despacio Spa with an Anti-Stress Massage, and you'll be ready for a wild night.

The resort's five restaurants offer delicious, first-class international cuisine, like the Teppanyaki-style Japanese restaurant, Yookoso, and local seafood specialties available at the Mexican restaurant, El Charro, your taste buds will enjoy vacation dining that's out of this world. 

When it's time to head back to your deluxe room, the Privilege Junior Suite offers a bevy of upgraded perks. It's the perfect romantic setting where you can fix a nightcap to be enjoyed under the stars, on a private balcony, before pulling up the sheets of a huge, king-sized bed, and drifting off to dream of paradise.... Oh wait, you're already there!

All-inclusive features include:

  • Food, national drinks and snacks
  • Evening entertainment and theme nights
  • Non-motorized water sports
  • All gratuities

Property Information

Year Built: 1998
Last Renovation: 2010
Accessible rooms: 4
Floors: 2
Total rooms: 320


Resort Details


Various restaurants and bars serve a variety of delicious cuisines.
Show More


The resort offers a sauna, daily housekeeping, room service and other awesome amenities.
Show More


Guests get direct access to the beach, water sports, 2 pools, nearby golf and more!
Show More

Hotel Advisories

Advisory Ocean Maya Royale is an Adults-Only hotel. Children 17 and younger are not allowed at this property.
Advisory - Important Information For Our Guests - Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 32.60 Mexico Pesos (approx. $2.50 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. This Hotel does not accept spring break groups or spring break individuals. For travel between Feb 01 through Apr 30, guests 23 years old or younger are suggested to travel with at least one adult 30 years or older.  NOTE - If any guest is unruly, the hotel reserves the right to ask guests to leave with 100% hotel penalty.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 11218 reviews
  • 5.0 star tripadvisor rating
    I can’t wait to go back.

    Just finished visiting the ocean for the 8th time and again I couldn’t fault it. The rooms were spacious, the beds were big and comfortable. The rooms are left immaculate everyday by the cleaning staff. All the staff in the hotel are incredible. You can tell that they take an interest in making your holiday perfect. They will do anything to make you have an amazing time. From the moment I checked to the moment I left, I have zero complaints. I was made to feel welcome and that nothing was a problem. Another thing that amazes me every time is the staff remembering everyone’s name. The people are just so friendly and amazing, I can’t praise them enough. The food was amazing, I visited all the restaurants during my stay and ever meal was delicious. The only thing I don’t like about this hotel is leaving.

    May 23, 2024
  • 5.0 star tripadvisor rating
    Kenddell and Carmen are fantastic!

    This is my second time staying in an H10 hotel, having previously stayed at one in Lanzarote. I can honestly say that the experience was truly exceptional. The staff were absolutely incredible. Kenddell from the experience team was an absolute gem! I've never encountered somebody with so much energy and warmth. He was welcoming from the second he met us throughout our entire stay. He knew us by name and always made an effort to come and speak with us and ask us if there was anything we needed. An incredibly entertaining person who somehow, amongst all of his personal efforts with all of the guests, managed to keep everybody collectively entertained with his amazing performances! He also did this in the blazing sun, day in and day out. I honestly don't know how he does it. Carmen from the evening buffet was also absolutely lovely. She always had a smile on her face and was always so kind and talkative. Brilliant!! Don't lose these staff members!!

    May 21, 2024
  • 1.0 star tripadvisor rating
    WARNING Do not book

    I never write reviews but on this occasion I feel I need to warn people not to book this awful hotel, unless you want to loose weight quickly. Within two days my partner got food poisoning and then myself. I won’t go into detail but we have never been so ill and still getting over it. The hygiene standards are non existent, in the whole resort. There were many other people who experienced this whilst we were there, all eating different foods. A massive issue that apparently is an ongoing issue! The noise around the pools is hard to explain as it’s just so bad…. Peaceful holiday NO. No one is interested in your complaints… very unprofessional. Be warned do not go there unless you want to get very poorly

    May 21, 2024
  • 5.0 star tripadvisor rating
    Relaxing and fun filled family vacation

    We are truly amazed by how friendly the staff is at Ocean Maya Royal. Making sure we are well taken care of at all times. A big shout out to Kenddell for his huge and kind heart. He is so generous of his time and goes out of his way to ensure the guests are having the time of their lives! He always has a big smile on his face and his personality brings out the best in everyone!! We recently stayed at the resort and came back again to see Kenddell and to enjoy this lovely resort. We love how everyone works so hard and makes you feel like family. Another shout out goes to Alfredo who always welcomed us at meal time with a smile on his face and was so delightful! Thank you to all for a memorable family vacation that we will cherish forever! Shelly

    May 20, 2024
  • 1.0 star tripadvisor rating
    Extremely disappointed

    The beach and pool were good. Upon arrival the man who drove the golf cart to our room literally could NOT drive he ran up the curb and kept backing up to try and go forward, we begged him to just let us walk. The front desk staff were not helpful at all. The first day house keeping didnt show up so by 2 we needed towels, we asked 3 times and no one delivered any. The ocean view from our room was the only good thing about this resort. Day 3 I got food poisoning as many others have said, my husband got it day 4. The pool needs to be truly cleaned. The pool staff are completely unaware of their audience. The music was obnoxious. The drinks had no flavor. The entire resort needs a solid cleaning and disinfecting.

    May 18, 2024