What We Love
- Upgrading to Privilege class gives you all of the luxurious amenities you've been dreaming of.
- When they say all-inclusive, 24 hours a day, they really mean it!
Things to Know
- This gorgeous resort has all of the latest and greatest features!
- There is something for every member of the family, so no one is ever too far from the entertainment.
Resort Details
- El MercadoBuffet restaurant featuring international cuisine with show cooking.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - Ice-Cream ShopA range of flavours and toppings.
- Italian RestaurantÀ la carte Italian restaurant with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops, or barefoot. We ask that gentlemen please wear shirts with sleeves.
- MargaritaÀ la carte Mexican restaurant with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - Mike´s CoffeeSpecializing in tea, coffee and pastries, as well as a wide selection of smoothies and milkshakes, ideal for cooling down when the weather gets hot. It also has a pleasant terrace.
- Pez DamaBeachside restaurant exclusively for El Beso guests, with a tropical atmosphere and Caribbean cuisine. It serves a buffet lunch during the day and an à la carte menu at night, featuring Brazilian and Peruvian specialities.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves.
- Restaurant Villa MarinaBeachside restaurant with a tropical atmosphere and Caribbean cuisine. During the day, it serves snacks and a buffet lunch.
Dress rules: to ensure a pleasant atmosphere in our restaurants, swimsuits, flip-flops and bare feet are not allowed. Gentlemen are asked to wear a short-sleeved T-shirt. - Route 66À la carte restaurant specializing in American BBQ food with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - SakuraRestaurant with Teppanyaki grill. It has a terrace with sushi bar.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - Steak HouseÀ la carte restaurant specializing in cuts of meat with terrace.
Dress code: to ensure a pleasant atmosphere in our restaurants, we do not allow guests to enter if they are in swimwear, flip flops or barefoot. We ask that gentlemen please wear shirts with sleeves. - TeatroHotel theatre
- Various Bars / loungesDISCO
PIANO BAR
SNACK BAR DAISY
LOBBY BAR
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Car rental desk†
- Casino†
- Complimentary wireless internet
- Concierge desk
- Currency exchange†
- 24-hour front desk
- 24-hour room service†
- Babysitting†
- Bell staff/porter
- Bicycle rentals†
- Car rental desk†
- Casino†
- Complimentary wireless internet
- Concierge desk
- Currency exchange†
- Exercise gym
- Medical Facilities Service†
- Pool
- Spa†
- Tennis court
- Wireless internet connection in public areas
- Please contact hotel directly for pricing and available packages.
† Fees may apply
- Bowling alley
- Children's program †
Younger guests can maximize their fun with the Daisy Club, which features a full program of activities for children aged 4–12. The Daisy Club is led by our team of professionals and accompanied by our mascot, Daisy.
- Water park
- Playground
- Games room
- Daytime and night-time activities
- Music and shows
- Minidisco with the Daisy mascot
- Direct access to a beach
- Fitness center on-siteOpen 24 hours.
- Gambling †
Casino.
- Hot tub
- Pool4 swimming pools, and a family area with a water park.
- Spa †
Featuring Despacio Spa Centre, the perfect venue for relaxing your mind and revitalizing your body. On-site amenities include:
- Hydrotherapy circuits
- Jacuzzi, sauna and steam baths
- Beauty salons
- Relaxation areas
- Massage services (try our outdoor massages!)
- Personalized health and beauty treatments (body and face)
- Sports court onsiteOn-site, multi-sport court
- Teen programs †Our Teen Club features an extensive program of sports, games and activities aimed at young people ages 13–17. Video games are available.
- Tennis court2 tennis courts.
- Theatre †
- Water activities †Our water park features a lazy river with a gentle current, ideal for relaxing and letting go. A family area, featuring a water park for children, is also located on-site.
- Diving †Diving excursions.
- Fishing †Fishing excursions.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
-
Emmanuel is the best
Emmanuel from the blue team is the best entertainment most friendly staff on the team, no complaints when it comes to Emmanuel ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
-
Best Butler Ever!!!
Had another wonderful trip in the D.R. at Ocean El Faro. Being at an all inclusive resort is always great but the attention and care we received from Deiby Santana, our butler, was the best. No matter what we needed, Deiby was there for us! We had a large group of 22 people and Deiby didn’t bat an eye. If you are traveling with a large group or even just as a couple, be sure to pay for Privilege and request Deiby as your butler. You won’t regret it!!!
-
BEWARE: Room service steals!!
BEWARE: Room service went through our luggage and stole a pair of Tiffany earrings that were a gift. Hotel gave us the run around and kept gaslighting us.
-
Great time!
Emmanuel is the best! I really had a great time with him at the bar and the pool! He was so endearing and wonderful he made our trip! Zoraida at the beach bar was the bomb! She gave us the best drinks and the best time! If they should give both of them a promotion, it was the best with these two! We had a great trip! Thank you Emanuel and Zoraida! You gave us the best time!
-
Nice resort and excellent concierge
Every year, our family of 22 always take summer vacation together and this year we chose to go to Ocean El Faro in Punta Cana, Dominican Republic via our H10 membership . When we got there we were so confused with what we could do and what we couldn't with our premium (H10) membership. Alexander Taverez, our concierge, was extremely helpful, he guided us, responded promptly with all of our questions, requests. He even went above and beyond to help our friends, (4 people) who didn't come as the H10 members, to answer any questions or requests because their concierge, Jose didn't do anything or checking on them after Jose tried to get them to join the membership( same for Gabriella, the manager who tried to hook us to upgrade to Platinum but we denied. After that she didn't even care to say hi to us when she saw us.) Big thanks to Alexander for helping us so we could have a seemless vacation and allowed us to enjoy all we could. Without Alexander, we would not get what we need while we were here. My husband did try to call the front desk multiple times (so we don't bother Alexander all the times), they picked up the phone and said they will do it, but .... we never saw them showed up until I reached out to Alexander. Regarding the food, the privilege restaurant and the reserved restaurants, blue moon (adult only) were good and clean, up to our standards. Buffet is ok, many selections, part that we like the most at the buffet was seafood and tropical fruits (papaya, guava). One thing that can't be denied is the people, the workers, in general are very nice across all restaurants and throughout the resort. Last, the resort is nice, everyone loves it, lots of beach lawn chairs, the only drawback was the beach was full of seaweed and so we couldn't swim. We were told end of June and early July is the worse months for seaweed.
- Check In: 2:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
The hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.