What We Love
- Complementary Wi-Fi throughout the resort.
- The resort has 10 themed restaurants and 6 bars.
- The Descpacio Spa Center provides water area fitness rooms as well as a range of massages and beauty treatments.
Things to Know
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- Babysitting service, car rentals and excursions available.
- Upgrade to a Privilege Exclusive room for more luxury.
Resort Details
- Aqua Chill-Out BarThe perfect place to enjoy a cocktail and relax in the best company.
- Blue Moon
Romantic evening meals with a wide range of international cuisine.
- Casa del Mar
Buffet restaurant with international cuisine.
- Casa del Mar RestaurantBuffet restaurant with international cuisine.
- Daisy Snack BarLocated by the north swimming pool - children's club area.
- Fresco BarSpecialising in tropical fruits and juices.
- Hacienda Los Girasoles
A la carte Mexican restaurant.
- Hacienda Los Girasoles RestaurantÀ la carte Mexican restaurant.
- Ice cream shopIce cream shop.
- La Petite Crêperie
Serving sweet and savory crêpes, a selection of salads and pizzas.
- Lobby BarOur Lobby Bar has free Wi-Fi and is located in between the two receptions. Elegantly decorated this casual bar has an impressive view of the beautiful Caribbean Sea, and it is a great place to relax a while and have a few refreshing drinks with friends.
- Mike's Coffee
Speciality teas, coffees and home-made cakes.
- Ocean BurgerRestaurant specialising in hamburgers.
- Privilege LoungeAvailability of premium drinks, wine selection, coffee and tea available all day. A la carte restaurant serving breakfast, lunch and dinner.
- Ritratto d'Italia
A la carte Italian restaurant.
- Route 66
American restaurant.
- Sensai
Asian restaurant with two tables with teppanyaki grills and A la carte service.
- Sensai RestaurantAsian restaurant with two tables with teppanyaki grills and à la carte dinner service.
- Villa MarinaBeach restaurant with grilled Caribbean dishes. Snacks (lunch) and A la carte dishes (dinner).
- 24-hour front desk
- Airport shuttle service†
- Babysitting†
- Baggage Storage†
- Beachfront†
- Buffet breakfast†
- Business center†
- Children programs†
- Children welcome
- Children's play area
- 24-hour front desk
- Airport shuttle service†
- Babysitting†
- Baggage Storage†
- Beachfront†
- Buffet breakfast†
- Business center†
- Children programs†
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Currency exchange†
- Doctor on call†
- Elevators†
- Elevators Not Available
- Exercise gym
- Gift/News stand†
- Golf, Offsite†
- Jacuzzi
- Laundry/Valet service†
- Lounges/bars†
- Massage services†
- Meal Plan Type: All Inclusive
- Parking†
- Pool
- Restaurant†
- Room service†
- Shuttle to local attractions†
- Smoke-free property
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Turndown service†
- Valet parking†
- Wakeup service†
- Water sports†
- Business Center†
- Please contact the hotel for additional information.
† Fees may apply
- Basketball court †
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsite †
- Direct access to a beach
- Fitness center on-siteIncluding resistance machines, exercise bike, treadmill, cross-trainer, step machine.
- General †Car rental onsiteWaterslideWading poolLifeguardElliptical machineTreadmillWeight machinesFree weights
- Hot tub †
- Non-Motorized Water Sports †
- Outdoor pool †
- PoolThere are 4 pools on-site and a swim-up bar.
- Spa †In the Despacio Spa Centre you can enjoy our water area and fitness room as well as an inspiring range of beauty treatments and massages.
- Tennis court †
- Golf †Golf Course located within a mile of property.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
23391 reviews
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Jul 06, 2025Best Pool Bartenders
We stayed here for 6 days. The bartenders Arturo, Mateo and alan were the best! They treated us so well and were very attentive. All three of them, were very kind and sweet and treated us with nothing but respect. You should visit them at the pool!
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Jul 06, 2025Enjoyable stay 6 days out of 7
We were satisfied with the resort and most of the features and amenities. Then why I didn’t give it a 5 stars? We were at ground floor of villa 20 facing the tennis court. We liked the size of the room and it is an easy walk around the resort. 2 days later, there was a complete flooding of the room and our next door neighbour’s room at 6am. We called front desk and they sent someone to take care of it. But we were not able to get another room until 3pm. Customer service offered to upgrade our access to the adult side of the resort and reserved table at the restaurants for us. We tried most of the restaurants and we liked Blue Moon the best. The Italian restaurant comes second. Villa Marina is not too bad but it seemed like our table was always ignored by the servers. We had breakfast at the main buffet restaurant and we enjoyed the food. It is an older resort but they have done a good job in keeping it clean and presentable. The staff members are courteous. There are concierge staff and time share staff in the lobby. They are not hard sell at all. Silvia - the concierge consultant is always so friendly. Overall we enjoyed our stay in the resort except that one day.
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Jul 06, 2025
Amazing Family Vacation
Gustavo and Alejandro at main bar Eduardo chill out and pool bar and Antonio too..these guys made our trip so memorable! The service was fast and friendly. They knew what we wanted as soon as we came up to the bars. My kids loved interacting with them! We are loving our time here! Ocean Coral and Turquesa has been so good to us! Thank you so much keep up the great work! We recommend this resort!
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Jul 06, 2025
Great holiday at Ocean coral and Turquesa and fabulous bartender at the swim up bar with Gustavo.GUSTAVO
Gustavo Alejandro Eduardo Antonio and Pedro Great knowledge of all kinds of drinks. Very friendly all staff Great nightly shows. Food Great. And good music.
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Jul 05, 2025
Amazing trip
I have had a fantastic week at this hotel. I’ve been totally looked after by everyone and the service has been excellent. I booked Privilege and spent a lot of time in the privilege lounge. Definitely worth the upgrade and special thanks to Angel, Jaime, Vitalino, Yasmin and Socorro for the wonderful food and service. I’d also like to thank Charley, my adopted Mexican son who was the loveliest pool guy ever. And also recommend a mixology class with the brilliant Jonathan, possibly the most knowledgeable bar tender I’ve ever come across. Thank you everyone for making this week so very very special
- AdvisoryThe hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed