What We Love

  • Complementary Wi-Fi throughout the resort.
  • The resort has 10 themed restaurants and 6 bars.
  • The Descpacio Spa Center provides water area fitness rooms as well as a range of massages and beauty treatments.

Things to Know

  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • Babysitting service, car rentals and excursions available.
  • Upgrade to a Privilege Exclusive room for more luxury.
Hotel Promotions
Privilege Amenities
The privilege categories include the following amenities:

• Welcome Privilege gift and Daisy kit for Kids
• Welcome bottle of wine or Chef's selection
• Privilege Lounge
• Concierge  service
• Dining Privileges; preferential table in all a la carte restaurants, 24-hour a la carte room service.
• Private Beach with exclusive sun loungers, Balinese beds and private waiter service

Important Information:  More details and redemption information will be provided by the hotel at check-in.   
Applicable Dates:
Booking Dates: 09 Dec 2024 to 23 Dec 2026
Travel Dates: 09 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Privilege Inclusion.
The Privilege categories include Privilege Crossover Program
Privilege guests can receive an exclusive evening outing to visit, dine, and experience another Ocean Hotels property (only valid within destination) for an evening of entertainment and discovery. 
The service works as follows: 
•Guests will communicate the Privilege Concierge 24 hours prior to outing to discovery property. 
•Visit time frame is from 6pm to 1am, includes dinning, drinks, and entertainment. 
•Transportation must be covered by the guest. 
Important Information: Groups and other restrictions may apply
Applicable Dates:
Booking Dates: 14 Oct 2022 to 23 Dec 2026
Travel Dates: 14 Oct 2022 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all-inclusive program includes the following amenities:

• Breakfast, lunch, dinner, national drinks, cocktails and snacks
• Mini Bar (restock daily with water, soft drinks and beer)
• Free WIFI
• Non-motorized water sports
• Day and evening entertainment programs
• Daisy Mini Club; day and night activities for children between 4 and 12 years old
• Teen Club; open daily from 2pm to 10pm for teenagers up to 17 years old

Important Information:  Redemption information will be provided by the hotel at check-in. 

Applicable Dates:
Booking Dates: 29 Jun 2022 to 23 Dec 2026
Travel Dates: 24 Dec 2022 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exclusive El Beso - Adult Section
The El Beso Adults Only section, is an exlusive area for El Beso guests.  This section has the following:

• Swimming pool
• Restaurant
• Bistro
• Bistro Bar
• Large beach area
• Entertainment, such as mixology, live music, fire show performance and many others

Important Information:  More details will be provided by the hotel at check-in. 

Applicable Dates:
Booking Dates: 01 Jul 2023 to 23 Dec 2026
Travel Dates: 24 Dec 2023 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
With 10 restaurants and 6 bars, you'll have more than enough opportunities to dazzle your palate.
OnSite Dining
  • Aqua Chill-Out Bar
    The perfect place to enjoy a cocktail and relax in the best company.
  • Blue Moon

    Romantic evening meals with a wide range of international cuisine. 


  • Casa del Mar

    Buffet restaurant with international cuisine. 


  • Casa del Mar Restaurant
    Buffet restaurant with international cuisine.

  • Daisy Snack Bar
    Located by the north swimming pool - children's club area.
  • Fresco Bar
    Specialising in tropical fruits and juices.

  • Hacienda Los Girasoles

    A la carte Mexican restaurant.


  • Hacienda Los Girasoles Restaurant
    À la carte Mexican restaurant.

  • Ice cream shop
    Ice cream shop.
  • La Petite Crêperie

    Serving sweet and savory crêpes, a selection of salads and pizzas. 

  • Lobby Bar
    Our Lobby Bar has free Wi-Fi and is located in between the two receptions. Elegantly decorated this casual bar has an impressive view of the beautiful Caribbean Sea, and it is a great place to relax a while and have a few refreshing drinks with friends.
  • Mike's Coffee

    Speciality teas, coffees and home-made cakes.



  • Ocean Burger
    Restaurant specialising in hamburgers.

  • Privilege Lounge
    Availability of premium drinks, wine selection, coffee and tea available all day. A la carte restaurant serving breakfast, lunch and dinner.
  • Ritratto d'Italia

    A la carte Italian restaurant. 


  • Route 66

    American restaurant.


  • Sensai

    Asian restaurant with two tables with teppanyaki grills and A la carte service.


  • Sensai Restaurant
    Asian restaurant with two tables with teppanyaki grills and à la carte dinner service.
  • Villa Marina
    Beach restaurant with grilled Caribbean dishes. Snacks (lunch) and A la carte dishes (dinner).

The resort has a luxurious spa, an exercise gym, complimentary Wi-Fi and other great amenities.
On-Site Amenities
  • 24-hour front desk
  • Airport shuttle service†
  • Babysitting†
  • Baggage Storage†
  • Beachfront†
  • Buffet breakfast†
  • Business center†
  • Children programs†
  • Children welcome
  • Children's play area
  • 24-hour front desk
  • Airport shuttle service†
  • Babysitting†
  • Baggage Storage†
  • Beachfront†
  • Buffet breakfast†
  • Business center†
  • Children programs†
  • Children welcome
  • Children's play area
  • Complimentary wireless internet
  • Concierge desk
  • Currency exchange†
  • Doctor on call†
  • Elevators†
  • Elevators Not Available
  • Exercise gym
  • Gift/News stand†
  • Golf, Offsite†
  • Jacuzzi
  • Laundry/Valet service†
  • Lounges/bars†
  • Massage services†
  • Meal Plan Type: All Inclusive
  • Parking†
  • Pool
  • Restaurant†
  • Room service†
  • Shuttle to local attractions†
  • Smoke-free property
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Turndown service†
  • Valet parking†
  • Wakeup service†
  • Water sports†
Off-Site Amenities
  • Business Center†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

Guests have direct access to the beach, golf, water sports, children's programs and more!
On-Site Recreation
  • Basketball court †
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite †
  • Direct access to a beach
  • Fitness center on-site
    Including resistance machines, exercise bike, treadmill, cross-trainer, step machine.
  • General †
     Car rental onsite
    Waterslide
    Wading pool
    Lifeguard
    Elliptical machine
    Treadmill
    Weight machines
    Free weights
  • Hot tub †
  • Non-Motorized Water Sports †
  • Outdoor pool †
  • Pool
    There are 4 pools on-site and a swim-up bar.
  • Spa †
    In the Despacio Spa Centre you can enjoy our water area and fitness room as well as an inspiring range of beauty treatments and massages.
  • Tennis court †
Off-Site Recreation
  • Golf †
    Golf Course located within a mile of property.

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 23391 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    AMAZINNGGGG

    Eiden, Angel, Arturo and Alejandro gave us the best service they're our favorite bartenders. They were fast, personable and friendly with everyone.

    Jul 03, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing experience

    Had wonderful experience, the check in and out was smooth (Jose) was very friendly staff. By check in and check out amazing

    Jul 03, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The best experience I've had!

    Carlos y José were Amazing at the Privilege pool, they're incredible guys, very attentive with us understanding everything we need. We will back the next session. All you guys are doing a great services!

    Jul 02, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Actual Objective Review: Good and Bad

    We went for a birthday celebration. There were 11 of us. We all paid for the Privelage option, except for two of us, and they chose the El Besos option. The proximity to the airport ws nice, we arrived there quickly. We then waited in the hot, humid lobby for over 45 minutes for someone to check us in and get us our bracelets. It wouldn't have been so bad, but at one point, there were 7 employees walking around, and not one of them told us what the hold up was, that they were working on it, nothing. So check-in process needs work. The person that took us to the room was nice. Our first room's AC was not working. At all. Someone came to fix it, couldn't, and we were supposed to receive a phone call letting us know if we would be able to switch rooms. Nobody ever called. We had to go down next day and wait then come back multiple times before finally they allowed us to switch. Our room was extremely outdated. My sister was in the El Besos section, and her room had been upgraded. That figures. The food at the Privelage restaurant was good. So was the service. Service at the pool was decent, they could have used more people.

    Jul 02, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Butler Services

    Our Butler did a great job providing us with the best customer service. He made the overall statement enjoyable. Thank you Mr Luis

    Jun 30, 2025
Hotel Advisories
  • AdvisoryThe hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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