Ocean Coral & Turquesa - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

23580 reviews

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  Excellent Service and Food at Route 66

  Route 66 was easily one of the highlights of our stay at Ocean Coral & Turquesa. From the moment we walked in, the retro American diner vibe set the perfect tone—fun, nostalgic, and full of character. Juan and Jose greeted us warmly and made us feel right at home. The food was outstanding! The food was absolutely delicious and tasted fresh and well-prepared. Service was exceptional throughout the night. Juan and Jose were attentive, friendly, and recommended some great beer for us. Even though the restaurant was busy, the team worked seamlessly to ensure every guest was happy. If you’re staying at Ocean Coral & Turquesa, don’t miss Route 66. It’s the perfect mix of great food, fun ambiance, and top-notch service. Dont forget to nask for Juan and Jose. We can’t wait to go back!

  Oct 23, 2025
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  Could of been better

  We just got back from our vacation! The resort was very well taken care of and the staff were very friendly. I would have to say the food was not very good. The speciality restaurants were a good option. The beach had a smell to it and the water was brown. So unable to swim in it. At night time when walking around there was a lot of raccoons that would be looking for food and they would come right up to you. It kind of made you feel uneasy. We did enjoy some of the nighttime shows. The entertainment staff during the day did a fantastic job. Overall I would not stay at this hotel again but it was decent while we were there. Just wish the food was better

  Oct 23, 2025
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  Splash Pad Bartenders and Privilege Lounge Team Excel!

  We love Coral and Turquesa! Every time we visit we're impressed with the cleanliness of the facility and the level of care and attentiveness of the staff. We spent lots of time at the daisy pool this week; the bar staff there, Pedro y Erica, were excellent at accommodating our family, making sure everyone of every age was taken care of. Also, the privilege lounge team was as amazing as always. Thank you, Susana, Victor, Eduardo, Emanuel y Jesús.

  Oct 23, 2025
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  Fantastic stay and value!

  August 2025 was our third visit to OCT. Our previous trips were in 2024 and 2018. Once again, the staff make this resort and our trip every time! Special thanks to Alberto (butler), Auzcena (Blue Moon), Jose, Charley and Ricardo (Privilege El Beso pool), Elizabeth (Blue team), Adela (Spa), Marco (Lobby bar), Edwin and Erik (Las Girasoles), Jordan (Lobby, special bartender), Jose, Vitalino, Angel, Yasmin (Privilege Lounge), Freddy and Ivan (Bistro) and Deysi (Rt.66). We opted for the Privilege upgrade again and I do think that it is worthwhile if it is within your budget. Check-in/Check-Out: Both processes were smooth. We arrived around 11 AM. The lobby is open air so there is no AC. Of course, in August this can get quite hot but we did come prepared so that we could change into appropriate clothes. In 2024, we met Alberto, our butler and we were able to request him again. At check in, Alberto met us and once again, we felt like we were at home! Alberto immediately set our dinner reservations for the evening and we discussed our plans for the week. Our room wasn’t quite ready yet but we decided to relax at the lobby bar and stayed there for about an hour when Alberto let us know that our room was ready and he would come and collect us. Room: We were in building 7, room7304 in the El Beso section and had one of the updated rooms. It was very comfortable for two people. When we visited in 2024, these rooms were being refurbished so we were pleased with the new features of the room. The safe worked very well. There is a TON of closet space. The balcony and bed were very comfortable. Initially I was concerned because our balcony faced the “party” pool and I was worried about the noise. The sliding doors are great and we heard no noise, day or night. The TV and fridge worked without any issues. The fridge was restocked daily with plenty of water, sodas and alcohol. We had no issues with the AC or the fan, which was a blessing since it was very hot in August. The housekeeping service was excellent and the room was refreshed daily and promptly. This building was very close to the Privilege Lounge and El Beso pool which was very convenient throughout the week. Privilege: If you have the means, this is a great option that really makes the Ocean properties stand out. Having the convenience of a butler, the Privilege special dinner, various discounts and top shelf liquor makes the experience extra special. The lounge is wonderful, especially when it is very hot and you need some AC. They also have coffee and other beverages an hour before the coffee shop opens. The service is above expectation. The entire Privilege lounge team needs to be commended for their kindness and professionalism. They went above and beyond and recalled our specific likes and requests. The Privilege bar is a great place to get drinks throughout the day and evening. It is less crowded and there is an area with couches, books and games where you can get out of the heat and enjoy the views. Food: All the restaurants we very good and we had no stomach issues. We particularly enjoyed the Privilege dinner, Blue Moon, Ristatto d ’Italia and Las Girasoles. We had reservations so we did not have to wait at any time. We were hoping to do the outdoor Italian, however, that evening major storms came through so that wasn’t possible. Fortunately, Alberto had arranged a “back-up” reservation for us at the lounge. Dinner was seamless. Again, these are the small touches that make the holiday that much more enjoyable. The service at all restaurants was professional and everyone went out of their way to make sure each meal was special. Pool: We only used the El Beso pool. It was quiet and closest to our room. We never had any issues with getting chairs but there are some people who do play the “chair game” but it seemed to be less at this pool during this week. Of course, Ricardo is the best and is always making sure we have drinks. The new Privilege lunch menu was great! The burger, skewers and tacos are great and so nice when you do not want to leave the pool for lunch. Jose and Charley also make the Privilege section amazing! Beach: As others have mentioned, the beach is unfortunately overrun with sargassum. The amount of erosion in just the last year, that we observed is truly sad. Of course, this is not the fault of the resort. Every day there were several large tractors and portable dumpster type apparatus that would work very hard to remove the sargassum. It is a battle against mother nature and there is little that can be done. All the resorts in this area are suffering the same issues. We enjoy the pool so much so that didn’t ruin our vacation but if you are set on beach days, this entire region isn’t likely going to be for you. Overall, your vacation is what you make of it. When you consider the amount of people that are being serviced throughout the day and night, the efficiency of the operations at OCT is quite impressive. For this resort, the price yields great value. It is not too big, nor too small and everywhere we went, employees in a variety of capacities, would greet us with a friendly smile and a pleasant greeting. The staff work so hard and are the reason we will return.

  Oct 21, 2025
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  Marisela is the best employee at the resort.

  Best resort experience we have had in Mexico. The staff are friendly and accommodating. Marisela was our Cocktailwaitress for most of the trip. She is the best employee at the resort and a pleasure to interact with. The night life in the main lobby was fun and memorable. We will definitely be back.

  Oct 20, 2025