What We Love
- Complementary Wi-Fi throughout the resort.
- The resort has 10 themed restaurants and 6 bars.
- The Descpacio Spa Center provides water area fitness rooms as well as a range of massages and beauty treatments.
Things to Know
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- Babysitting service, car rentals and excursions available.
- Upgrade to a Privilege Exclusive room for more luxury.
Resort Details
- Aqua Chill-Out BarThe perfect place to enjoy a cocktail and relax in the best company.
- Blue Moon
Romantic evening meals with a wide range of international cuisine.
- Casa del Mar
Buffet restaurant with international cuisine.
- Casa del Mar RestaurantBuffet restaurant with international cuisine.
- Daisy Snack BarLocated by the north swimming pool - children's club area.
- Fresco BarSpecialising in tropical fruits and juices.
- Hacienda Los Girasoles
A la carte Mexican restaurant.
- Hacienda Los Girasoles RestaurantÀ la carte Mexican restaurant.
- Ice cream shopIce cream shop.
- La Petite Crêperie
Serving sweet and savory crêpes, a selection of salads and pizzas.
- Lobby BarOur Lobby Bar has free Wi-Fi and is located in between the two receptions. Elegantly decorated this casual bar has an impressive view of the beautiful Caribbean Sea, and it is a great place to relax a while and have a few refreshing drinks with friends.
- Mike's Coffee
Speciality teas, coffees and home-made cakes.
- Ocean BurgerRestaurant specialising in hamburgers.
- Privilege LoungeAvailability of premium drinks, wine selection, coffee and tea available all day. A la carte restaurant serving breakfast, lunch and dinner.
- Ritratto d'Italia
A la carte Italian restaurant.
- Route 66
American restaurant.
- Sensai
Asian restaurant with two tables with teppanyaki grills and A la carte service.
- Sensai RestaurantAsian restaurant with two tables with teppanyaki grills and à la carte dinner service.
- Villa MarinaBeach restaurant with grilled Caribbean dishes. Snacks (lunch) and A la carte dishes (dinner).
- 24-hour front desk
- Airport shuttle service†
- Babysitting†
- Baggage Storage†
- Beachfront†
- Buffet breakfast†
- Business center†
- Children programs†
- Children welcome
- Children's play area
- 24-hour front desk
- Airport shuttle service†
- Babysitting†
- Baggage Storage†
- Beachfront†
- Buffet breakfast†
- Business center†
- Children programs†
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Currency exchange†
- Doctor on call†
- Elevators†
- Elevators Not Available
- Exercise gym
- Gift/News stand†
- Golf, Offsite†
- Jacuzzi
- Laundry/Valet service†
- Lounges/bars†
- Massage services†
- Meal Plan Type: All Inclusive
- Parking†
- Pool
- Restaurant†
- Room service†
- Shuttle to local attractions†
- Smoke-free property
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Turndown service†
- Valet parking†
- Wakeup service†
- Water sports†
- Business Center†
- Please contact the hotel for additional information.
† Fees may apply
- Basketball court †
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsite †
- Direct access to a beach
- Fitness center on-siteIncluding resistance machines, exercise bike, treadmill, cross-trainer, step machine.
- General †Car rental onsiteWaterslideWading poolLifeguardElliptical machineTreadmillWeight machinesFree weights
- Hot tub †
- Non-Motorized Water Sports †
- Outdoor pool †
- PoolThere are 4 pools on-site and a swim-up bar.
- Spa †In the Despacio Spa Centre you can enjoy our water area and fitness room as well as an inspiring range of beauty treatments and massages.
- Tennis court †
- Golf †Golf Course located within a mile of property.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
-
Feb 22, 2026
Family vacation
Carlos our butler took very good care of us. He is great at his job. Javier the pool butler always had our seats ready every morning and had a smile for us every morning. He is a true asset to this resort. Eduardo at the pool bar is one of the best I have ever seen. He is quick and friendly. These 3 made our vacation very special and it is because of these employees we would definitely return.
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Feb 22, 2026
Another day in paradise
Carlos our butler made our experience amazing. He booked all of our dinners so we could enjoy the resort. He was always happy and pleasant, he made this trip another day in paradise. Staff is very friendly.
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Feb 20, 2026
February 3-10, 2026 visit.
Our 10th time at this resort, and, once again, it didn’t disappoint. Our room, 21209, a Royal Master Suite offered excellent views of the gulf, was very well attended by the staff. A special shout out to Jose Lopez, our Privilege Beach and pool concierge, Ricardo, our beverage server at Privilege beach and pool, and Jesus, Privilege bartender for their exceptional service.
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Feb 20, 2026
Best Staff
The Staff at OCT is the best! Elizabeth was our Butler. She is a gem. She made all our reservations and arrangements without issues. Always smiling Elizabeth would check on us daily to make sure things were going well, if we had any issues and to make sure we were enjoying ourselves vacation. Jose, the King of pool concierges! He managed the lounges, towels, ice buckets, water bottles to make all guests comfortable. He did it with a smile. I like to rise early and watch the sunrise. Jose always offered a warm towel. Always thinking of the guests. El Beso Staff are the best. Mayra greeted us each day with a smile and good morning. Great way to start our day. Ivan, Freddy and Jasson had a great sense of humour. We had lots of laughs, but they remained professional.
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Feb 20, 2026
We had an excellent vacation.
LIVING THE DREAM Carlos our butler was very friendly and professional. He took great care of us. He made sure we were " living the dream". Enrique the pool butler was great. Made sure we had clean towels and kept filling up our ice bucket. Rooms are clean, spacious and comfortable. The food was excellent and the service was friendly and efficient. All the resort facilities are clean and well maintained . I would highly recommend this resort.
- AdvisoryThe hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- AdvisoryThe Municipal Government will be charging all guests an Environmental Sanitation Tax of a minimum 70.5 Mexican Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed