What We Love
- It’s an all-inclusive and adults-only resort perched on a cliff with breath-stealing views.
- Explore on a guided cycling tour or book an excursion to one of Costa Rica's epic sights.
- This exotic paradise has bird watching and organized nature walks. Pack your binoculars.
Things to Know
- The resort is only 35 minutes from the airport.
- Upgrade to Premium Level for VIP access to restaurants, exclusive lounge, free Wi-Fi & more.
- The resort gives you a tide schedule, so you know the perfect time to hit the waves!
Resort Details
- D'OrientalA serene Japanese/Asian fusion restaurant complete with shoji screens and tatami rooms for privacy, and teppanyaki table where exquisitely-prepared specialties sizzle on the grill at your table.
- L'BuffetFeaturing an international buffet where nightly themes delight guests with fresh island fare in an elegant atmosphere.
- The GrillLight lunch and snacks offered.
- The ItalianOffering sunset views to further enhance the expertly-prepared Italian favorites in a formal, fine dining atmosphere.
- Various Lounges/Bars- The Snack Bar / Drinks
- The Lobby Bar / Cocktails
- The Disco / Drinks & dancing
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Airport shuttle service†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Concierge desk
- Elevators Not Available
- Exercise gym
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Airport shuttle service†
- Bell staff/porter
- Bicycle rentals†
- Business services†
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service†
- Room service - limited hours†
- Safe deposit box
- Sauna†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- Ask about our Premium Wedding Packages: 'Memories and Grand Love'
Requirements for Weddings in Costa Rica
Birth Certificates of both (Bride and Groom): Original and copy
Passport: Original and copy
Certificate of civil state: Single state certificate of the home country. Final divorce decree if either party is divorced, death certificate if either part is widowed. Only originals.
Two witnesses: They cannot be relatives. (If the bride and groom do not bring their own witnesses, the hotel can provide them)
Additional information: Occupation, addresses, nationalities, ages, of both, bride and groom and witnesses.
The bride and groom must be at the property at least 4 days prior to the wedding date, in order to finalize the necessary paper work.
Ceremony must be scheduled with officials at least one month in advance.
† Fees may apply
- Bike rental †
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †
For additional costs: Dive enthusiasts schedule trips to sites including The Twins, Tortuga, Mango, and Punta Gorda.
New divers may dip in with Discover Scuba Diving and Certified diving courses are also available. Additional important information you may be interested in includes:
- Charter boats are available for larger groups.
- Instructors are PADI certified; Logbooks and materials are included in certification courses
- Daily dives are scheduled to convenient locations.
- Equipment and wet-suit rentals available.
- Night dives scheduled for 4 divers minimum.
- Non-Motorized Water SportsThe water sports office provides equipment to kayak and snorkel.
Tall canopy trees along the base of the bluff mean ample natural shade for lounging and monkey and exotic bird watching. - PoolThere are 2 pools onsite.
- Sauna †
- Spa †
- Steam bath †
- Tennis courtThere is 1 lit tennis court onsite.
- Gambling †Coco Beach Casino at Coco Bay Hotel
- Golf †A golf course is located within 10 miles of the property.
- On-site EntertainmentNightly entertainment with live music at the lobby terrace.
The Fun Club at our all inclusive family resorts will keep everyone active. By day, select from water sports, horseback riding, snorkeling, volleyball, tennis, or diving clinic. By night, enjoy sports bars , discos, or live stage entertainment. It's all up to you!
- Arenal Volcano
- Palo Verde River
- Rincon de la vieja volcano, hot spring water, cano
- Water Fall
- Other Local AttractionsThe untamed, natural beauty of Costa Rica's Northern Pacific coastline echoes the sentiment. From spectacular bluffs to warm ocean waters below, the unspoiled ecodiversity this rich land offers simply carved out the perfect spot for the Occidental Grand Papagayo.
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7934 reviews
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May 12, 2025Never Again
The country and local people are outstanding but I would not recommend this resort to anyone. It's old and tired, and the food is average at best. Lots of better choices in the area.
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May 10, 2025
Fing another place to stay!
This is maybe 2 star ,dirty old bathrooms,not polite and not helpful front desk staff. Always,ask to restoke fridge.No directories how to get from point A to B.Grounds are only nice close to the pool and reception building further no one cares about landscaping.Only servers in buffe were nice although you have to ask them few times to bring a coffe.
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May 09, 2025Lacks good food - not worth the All Inclusive
My friends and I stayed at Occidental Papagayo (Adults Only) from April 28-May 3, 2025 (beginning of the low season - not many people at the hotel). We were excited because we have stayed at Barcelo chain hotels before and our experience has always been good. There are three things we look for, good food, good service, and updated/maintained facilities. The food whether, buffett or a la carte restaurants, lacked flavor and quality. It's one hundred times better to go eat outside of the hotel, otherwise, you will leave Costa Rica with a bad impression when it comes to its food. The service in the hotel was a hit or miss. There are no waiter/waitresses at the main pool area, which means you have to go to the snack bar to get a drink, and getting a drink takes forever plus it feels as if you are begging them for sharity. Getting water or coffee at the buffett was also a struggle, we had to get up most of the time to get our own water even though we had asked for it. The best part of staying at Occidental were three people: Kathia (aka "La China") at the premium bar, Oscar and Don Marcos at the wet bar. They really made us feel welcome and their service was superb. They were friendly, always making sure we were taken cared of, but most importantly, they enjoy their job. I also have to say that the transportation within the hotel, was great, the golf cart/tram drivers were friendly and helpful. If it wasn't for the three people named above, this review would be a one star review. As to the facilities, they need some updating but they were decent.
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May 08, 2025Service was superb!!!
Lobby bar has excellent service!!! Joaquin was very friendly and attractive. No champagne available and made the most delicious sparkling wine with a cherry. Really appreciate the excellent service!!!
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May 07, 2025
Not great
The buildings are older and need much updating. Upon getting there, no staff member offered a tour of the property. This was a big sign for me, as i have traveled to a number of resorts and i have NEVER, not been offered a tour of the premises. The buffet dining area isn't equipped with bug zippers, so if you sit close to the windows, you will see dead flies sitting on the edge of the window and others flying around. There isn't a sign stating fresh omelets are available (discovered that 3 days in), and with that, only 4 to 5 ingredients are available. Flies hanging out on the pastries was a sight to see. I was told all I have to do is call and if I need water etc. Called at 8 am, returned from my excursion at 12.30 pm, no water. Went to the front desk en route to eat and reminded that I requested water, I was assured it was coming. After lunch went to my room, no water. Left my room for dinner, asked again. After 10pm, it was received. So much for prompt customer service. Oh and don't need to ask for your safe to be in working order, because 'captain security with the key' Jorje, will ask you for a tip bc he has the key to make the safe work which was supposed to be operating upon entry. So he wanted a tip for making something work that should have been working upon entry. Other than the location, scenery, and Italian restaurant, nothing great here. Find somewhere else to go and save your money. Benefits - adult only, scenery, location, Italian restaurant Cons - old, mediocre service, paupers at the beach, dilapidated furniture, activities posted in an area that is not central to foot traffic,
- Advisory*Important Information for Our Guest* As of April 2012, the destination of Costa Rica has gone non-smoking in all public buildings and areas. All hotel rooms are also non-smoking.
- Advisory*Important Note* Costa Rica will impose some restrictions for Holy Week. Alcohol is not permitted to be sold or consumed. This ban on alcohol starts the Thursday prior to Easter and runs through Easter Sunday. A few hotels purchase special permits to serve alcohol, but generally it is not available. In addition, most restaurants, shops, and bars will be closed for the same time period. Restaurants in the hotels will be operating. The City Tour will not be operating.
- AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed