What We Love
- You'll fall in love with the gorgeous Bandaras Bay.
- The Royal Level Pool offers a bar with premium drinks, a hot tub and a shallow section for children.
- Golfers will love the beautiful courses nearby.
Things to Know
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- The resort is only 10 minutes from the airport.
- Upgrade to Royal Club for exclusives like a lounge, restaurant, and 24-hour room service.
Resort Details
- Le BuffetInternational Buffet Service (breakfast, lunch and dinner).
- Los OlivosA la carte Italian specialties.
- MariachiA la carte Mexican specialties.
- Royal Level restaurantExclusive service for Royal Level members (international specialties for breakfast, lunch and dinner).
- Various Bars and Lounges-Royal Level Bar
-Pool bar
-Lobby bar
-Snack bar-Pool bar royal level
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Babysitting,Offsite†
- Bell staff/porter
- Children programs
- Children welcome
- Concierge desk
- Elevators
- Exercise gym
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting, Offsite†
- Bell staff/porter
- Children programs
- Children welcome
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service - limited hours†
- Safe deposit box
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports
- Internet Access†
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Wedding Packages
New Beginnings Package:
- Wedding Coordinator services and assistance
- Marriage License
- Minister of Justice (Available Monday to Friday, subject to ministers schedule)
- Legal translation of all documents
- Wedding cake for up to 20 people
- A bottle of sparkling wine for Bride and Groom's toast following ceremony
- Dinner reservations for up to ten guest at one of our restaurants
- Bridal Bouquet and Groom's Boutonniere
- Wedding site decoration
- White linen decor for chairs and table
- CD player during ceremony
With a minimum of 15 rooms the Bride and Groom receive:
- Strawberries dipped in chocolate
- Romantic dinner for the newlyweds on the Beach
- 10 percent discount on couples massage at massage center
† Fees may apply
- Children's poolThere is one kid's splash pool onsite.
- Children's program, onsite
Kid's Club supervised activities for children from 4 to 12 years old.
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †Motorized Water Sports Available
- Non-Motorized Water Sports †Water sport activities such as kayaking, snorkeling, water aerobics, water polo, and water volleyball.
- Pool
There are 2 pools onsite: 1 family pool with children's play area and 1 Adults-Only swimming pool exclusive for Royal Club guests.
There are chaise lounges and towel service by the pool area.
- Tennis courtLighted tennis courts
- Golf †Golf course located within a mile of the property.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10968 reviews
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Nov 18, 2025Great Time in Purta Villatea
My wife loved Swimming with the dolfins, I loved the friendly people and the show we attended on the island was one of the best I have ever seen. Crew and staff made us feel like royaly.
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Nov 18, 2025Stay at Occidental Nuevo
The stay was enjoyed by all 24 family members who a travelled for my 80th birthday. There was an issued checking in , the front desk staff were very inflexible and in a certain aspect rude .Making the check in process unpleasant , some of my family members were mistakenly given the same room , some were upgraded for no apparent reason some were upgraded for the room hassle while the other people issued the same room were not . My room had a broken ceiling fan ( missing a blade and inoperable anyway ) the balcony door locking system was inoperable , it 5 days to repair the mini fridge had to be replaced which took a week . the coffee machine was missing the pot and didnt work anyway . also the air conditioner didnt work . We arrived on Saturday , on Wednesday there were maintenance people in the room fixing the AC fixing the balcony door and painting at the same time . After all issues were attended too we had a wonderful time ( w stayed 14 days ) and we will return again .
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Nov 18, 2025
Wonderful stay
A great solo trip. Hotel. Is small and I like that. This is not a party resort, if that is what you are looking for, look elsewhere. This is a place to go and relax.
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Nov 17, 2025
Go Here!
Rolled the dice on location and hotel. Couldn’t have chosen better. Building is elegant and well kept. Someone was always working / cleaning / tidying the facilities. Facility staff was exceptional in how they dealt with you. Everyone was very friendly and accommodating. Food was excellent. Entertainment is worth watching every night. The live Mexican band was my favourite. Play for longer please. Our first trip to Mexico. We will be back! One can always nit pick, but nothing that would put a negative on the overall package. Be real. This place was awesome. Thank you to all of your staff.
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Nov 17, 2025
Accessibility
The resort was clean and staff was very pleasant. We were with a friend in a wheelchair and the buffet only had a small area of tables that are accessible and were often used by those who didn’t need it. They should reserve that area for those who CANNOT walk down steps. The resort has made an effort to be accessible and is generally quite good. The other issue at the resort is that they DO NOT enforce the rule of saving lounge chairs. One day a group arrived about 9:30 AM deposited their towels on chairs and we never saw them again until 3:00.PM. VERY annoying when we couldn’t find a place to relax. (60 minutes is supposed to be the rule - not once did we see it enforced)
- AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment. Spring Break groups, unaccompanied minors or students without an adult chaperone will not be allowed at this hotel. You must be 18 years old to check-in.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed