What We Love
- You'll fall in love with the gorgeous Bandaras Bay.
- The Royal Level Pool offers a bar with premium drinks, a hot tub and a shallow section for children.
- Golfers will love the beautiful courses nearby.
Things to Know
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- The resort is only 10 minutes from the airport.
- Upgrade to Royal Club for exclusives like a lounge, restaurant, and 24-hour room service.
Resort Details
- Le BuffetInternational Buffet Service (breakfast, lunch and dinner).
- Los OlivosA la carte Italian specialties.
- MariachiA la carte Mexican specialties.
- Royal Level restaurantExclusive service for Royal Level members (international specialties for breakfast, lunch and dinner).
- Various Bars and Lounges-Royal Level Bar
-Pool bar
-Lobby bar
-Snack bar-Pool bar royal level
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Babysitting,Offsite†
- Bell staff/porter
- Children programs
- Children welcome
- Concierge desk
- Elevators
- Exercise gym
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting, Offsite†
- Bell staff/porter
- Children programs
- Children welcome
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service - limited hours†
- Safe deposit box
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports
- Internet Access†
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Wedding Packages
New Beginnings Package:
- Wedding Coordinator services and assistance
- Marriage License
- Minister of Justice (Available Monday to Friday, subject to ministers schedule)
- Legal translation of all documents
- Wedding cake for up to 20 people
- A bottle of sparkling wine for Bride and Groom's toast following ceremony
- Dinner reservations for up to ten guest at one of our restaurants
- Bridal Bouquet and Groom's Boutonniere
- Wedding site decoration
- White linen decor for chairs and table
- CD player during ceremony
With a minimum of 15 rooms the Bride and Groom receive:
- Strawberries dipped in chocolate
- Romantic dinner for the newlyweds on the Beach
- 10 percent discount on couples massage at massage center
† Fees may apply
- Children's poolThere is one kid's splash pool onsite.
- Children's program, onsite
Kid's Club supervised activities for children from 4 to 12 years old.
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports †Motorized Water Sports Available
- Non-Motorized Water Sports †Water sport activities such as kayaking, snorkeling, water aerobics, water polo, and water volleyball.
- Pool
There are 2 pools onsite: 1 family pool with children's play area and 1 Adults-Only swimming pool exclusive for Royal Club guests.
There are chaise lounges and towel service by the pool area.
- Tennis courtLighted tennis courts
- Golf †Golf course located within a mile of the property.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11022 reviews
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Dec 15, 2025Wonderful Resort we loved it
This resort was Excellent! Terrific location, accommodations, food and facilities. We would love to return and do it again! Our only problem was that we went there for a 5 night a "Kovay Vacations" club presentation that we had paid $460 US and booked 6 months prior. After flying to Mexico and arriving at the resort to check in, we were met by a vacation club agent "Alex" who said our pickup time would be the next morning at 8am for breakfast and then the presentation which we said would be great. He then asked us if we had any other plans. We said yes, that we had booked online before the trip to attend the "Alma" dinner show but it would be hours after the 8am presentation. He immediately cancelled our hotel reservation and said we had broken the agreement. This was shocking and a complete surprise. I had a copy of our signed "terms and conditions" that did not have any restrictions for us booking reservations for shows or activities while in Puerto Vallarta. But he would not even look at it. We then had to pay on the spot for our own new hotel reservation and we are out the $460 we had pre-paid. We were completed cheated by Alex and Kovay Vacations. So if you are there for a similar presentation, beware...
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Dec 14, 2025Enjoyed
Loved the door key bracelet. TV not user friendly. A/C easy to control. The lounge chairs are very nice. Need food variety. No face cloths. Shower head wouldn't stay in place. Nice location.
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Dec 12, 2025
A wonderful vacation spot
We just finished two weeks of our fourth visit to Occidental Nuevo Vallarta. As always, we had a wonderful time. The staff is always extremely friendly and polite and always willing to help in anyway they can. We love this resort for so many reasons. We love the long beach that you can walk on for hours. We love the quiet area for the First Club and the First Club pool area is peaceful and relaxing. Thanks especially to the staff at the first club pool area for keeping our glasses full and for keeping smiles on our faces. 🍹🍷🍻
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Dec 12, 2025
Nice Winter Getaway
Last week we spent a week at Occidental in Nuevo Vallarta and had a great time. The resort was a nice size and easy to navigate. We really enjoyed our time. We had a wonderful couples massage during our stay. We would definitely go back again to visit.
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Dec 12, 2025
Enjoyed our time at Occidental Nuevo Vallarta
We had an excellent stay! Everything from check-in to check-out was seamless with no issues. The staff were courteous and very accommodating. The buffet offered great variety, and the facilities were clean with plenty of space to relax—even during the busy season.
- AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment. Spring Break groups, unaccompanied minors or students without an adult chaperone will not be allowed at this hotel. You must be 18 years old to check-in.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed