What We Love

  • You'll fall in love with the gorgeous Bandaras Bay. 
  • The Royal Level Pool offers a bar with premium drinks, a hot tub and a shallow section for children.
  • Golfers will love the beautiful courses nearby.

Things to Know

  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • The resort is only 10 minutes from the airport. 
  • Upgrade to Royal Club for exclusives like a lounge, restaurant, and 24-hour room service.

Resort Details

Dining
Guests can enjoy a la carte Mexican specialties, an international buffet and more cuisines.
OnSite Dining
  • Le Buffet
    International Buffet Service (breakfast, lunch and dinner).
  • Los Olivos
    A la carte Italian specialties.
  • Mariachi
     A la carte Mexican specialties.
  • Royal Level restaurant
    Exclusive service for Royal Level members (international specialties for breakfast, lunch and dinner).
  • Various Bars and Lounges
    -Royal Level Bar
    -Pool bar
    -Lobby bar
    -Snack bar
    -Pool bar royal level
The all-inclusive resort offers room service, concierge, an exercise gym and more amenities.
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Babysitting,Offsite†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Concierge desk
  • Elevators
  • Exercise gym
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting, Offsite†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service - limited hours†
  • Safe deposit box
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports
Off-Site Amenities
  • Internet Access†
On-Site Wedding Services

  • Wedding Packages

    New Beginnings Package:

    • Wedding Coordinator services and assistance
    • Marriage License
    • Minister of Justice (Available Monday to Friday, subject to ministers schedule)
    • Legal translation of all documents
    • Wedding cake for up to 20 people
    • A bottle of sparkling wine for Bride and Groom's toast following ceremony
    • Dinner reservations for up to ten guest at one of our restaurants
    • Bridal Bouquet and Groom's Boutonniere
    • Wedding site decoration
    • White linen decor for chairs and table
    • CD player during ceremony


    With a minimum of 15 rooms the Bride and Groom receive:

    • Strawberries dipped in chocolate
    • Romantic dinner for the newlyweds on the Beach
    • 10 percent discount on couples massage at massage center

† Fees may apply

Nearby golf, tennis, direct access to the beach, water sports and more are available.
On-Site Recreation
  • Children's pool
    There is one kid's splash pool onsite.
  • Children's program, onsite

    Kid's Club supervised activities for children from 4 to 12 years old.

  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports †
    Motorized Water Sports Available
  • Non-Motorized Water Sports †
    Water sport activities such as kayaking, snorkeling, water aerobics, water polo, and water volleyball.
  • Pool

    There are 2 pools onsite: 1 family pool with children's play area and 1 Adults-Only swimming pool exclusive for Royal Club guests.

    There are chaise lounges and towel service by the pool area.

  • Tennis court
    Lighted tennis courts
Off-Site Recreation
  • Golf †
    Golf course located within a mile of the property.

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 10982 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Is Royal service worth it??

    Royal service- 4/5 Pros: easy check-in on 7th floor; all dinners can be pre booked; variety breakfasts; room was comfortable (bed large/super clean); section on beach and pool w service; shows are good!! Try to be accommodating w food allergies; resort is very clean! Cons- not all rooms have balcony(personal preference); people with non royal service frequently take the Bali beds/ loungers and it’s not checked that you have royal service (or no one says anything); smell near the large/kids pool; food allergies- helpful to be labelled every time in buffets/menus (sometimes it is and sometimes not) Overall - worth it but it can be improved! Shout out to Ricardo in Mexican restaurant and Alejandro in dropoff area- they go the extra mile and we appreciated it!

    Nov 26, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great experience

    It was a very great environment and family friendly. We came with our 10 month old and everyone was very accommodating. Erick Cerna is one of the bartenders in the lounge he was very nice always remembered our names whenever we saw him! Very clean too they cleaned our rooms and asked us to hat snacks we liked and wanted more of. Overall a very great place to stay. (It is right across from a mall with some shopping and restaurants). Only downside is you can hear everything going on in the hallways from inside your room.

    Nov 26, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great

    It was a great expirience, room was cleaned everyday and the food and drinks are great, we had the best expierence at the tokyo restaurant and Ismael and Jose Silva gave us the best treatment

    Nov 25, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A resort worth visiting

    The Occidental Nuevo Vallarta is a comfortable, enjoyable resort well worth the visit. The staff is superb, the resort and rooms are clean, and the food is above average. An upgrade to the Royal Level is well worth the additional expense.

    Nov 25, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    50th Wedding Anniversary

    We celebrated our 50th wedding anniversary with 22 family members and friends. There was something for everyone ages 15-74! Gabriela was exceptional in the planning of our celebration at The Mariachi Grill. The staff took exceptional care of our every need. They we’re terrific in every way. The evening was everything we hoped for and more! With gratitude! Ed &!Laurie and the gang

    Nov 24, 2025
Hotel Advisories
  • AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment. Spring Break groups, unaccompanied minors or students without an adult chaperone will not be allowed at this hotel. You must be 18 years old to check-in.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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