What We Love
- There are three sparkling pools including one for the kids.
- Don't miss fun excursions like nighttime scuba diving & swimming with the dolphins.
- The kids can hit their own club with supervised activities, and you can head straight to the spa.
Things to Know
- Located in laidback Cozumel, it's just a short 20 minutes from Cozumel International.
- Upgrade to Royal Club and get extras like exclusive restaurant, concierge & whirlpool.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- Beach ClubSnack bar serving late morning snacks and lunch.
- La CarretaGourmet restaurant serving A la carte breakfast, lunch and dinner.
*Restaurant exclusive for Royal Level Guests - La PiazzaPizzeria serving late night snacks.
- La PosadaBuffet, serving breakfast and dinner.
- Los OlivosOffering Mediterranean cuisine for a fine a la carte dinner. Reservations required.
- Mexico LindoOffers the best combination of Mexican cuisine dishes. À la carte menu, reservations required.Attire: Casual pants, shirt and closed shoes for men; dresses, skirts and blouses for women. Shorts or sandals for men are not permitted.
- Various Lounges/Bars- Lobby Bar
- Relax Bar (adults-only) and Pool Bar
- Beach Club Bar
- La Mision Bar and Disco
- Deluxe
View: Garden View
Bedding: 1 king or 2 double beds.
Specific bedding types can not be guaranteed.
Occupancy limits - 3 adults, 3 children, 4 total
A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.
- Super Saver
Bedding - 1 king or 2 double beds.
Specific bedding types can not be guaranteed.
Occupancy limits - 3 adults, 3 children, 4 total.
A maximum of 2 children through the age of 1 stay free in existing beds with at least 1 adult. Children ages 2 - 12 are surcharged.
- Deluxe Concierge
View: Garden
Bedding: 1 king or 2 double beds.
Specific bedding types can not be guaranteed.
Occupancy limits - 3 adults, 3 children, 4 total.
A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.
- Royal Level Luxury
View: Garden
Bedding: 1 king or 2 double beds.
Specific bedding types can not be guaranteed.
Occupancy limits - 3 adults, 3 children, 4 total.
A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.
- Deluxe Romance
View: Garden
Bedding: 1 king bed or 2 double beds.
Specific bedding types can not be guaranteed.
Occupancy limits - 3 adults, 3 children, 4 total.
A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.
- Royal Level Junior SuiteBedding: 1 King bedOccupancy limits - Max Adults 2, child 1, Total 3
The Royal Level Junior Suites, measuring 78 m2, are spacious and elegant rooms located on the 3rd floor. The rooms feature a fully equipped living room and a master bedroom with a king size bed and a full bathroom.
They stand out for belonging to the exclusive Royal Level, which features a number of unique services designed for the most discerning guests, such as premium amenities, a full bathroom, a living room and a minibar that is restocked daily.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine*
- Babysitting,Offsite*
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine*
- Babysitting, Offsite*
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand*
- Housekeeping - daily
- Laundry/Valet service*
- Lounges/bars*
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service*
- Safe deposit box
- Sauna
- Spa*
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports*
- Wi-Fi
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Celebrate the love of a lifetime with our wedding and renewal of vows packages. With a breathtaking location along private San Francisco beach and a natural eco-preserve, exquisite lavish all-inclusive amenities and personalized service, this is the perfect scenery for a picturesque wedding occasion.
The professional wedding planning team works with bridal couples to customize the events to make each detail distinct and unforgettable.
* Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteActivity programs for children with a playground area under adult supervision.
- Direct access to a beach
- Fitness center on-site
- Hot tubThere is 1 indoor hot tub.
- Motorized Water Sports *- Jet Ski
- Parasailing - Non-Motorized Water Sports- Snorkeling
- Sailing
- Kayaking
- Windsurfing
- Water polo - PoolThere are 4 pools onsite.
- Sauna
- Spa *
- Tennis courtThere are 2 lit tennis courts onsite.
- On-site EntertainmentMexican Folklore Dance Show,. Fire show, Prehispanic Show, International show.
- Chankanaab Park
- El Cedral Arqueological Zone
- Punta Sur Park
- San Gervasio Archeological Zone
- Other Local AttractionsThe Tequila Factory, The Discover Mexico museum, etc.
* Fees may apply
For those longing for dreamy days lounging in a laid-back beach paradise, head to Cozumel’s sandy shores. Occidental Cozumel provides an all-inclusive, luxurious time away for a memorable vacay.
All-inclusive means a stress-free getaway: drinks, food and activities are all included in the price of your vacation. It’s true what you’ve heard – this is a diver’s dream. But, if snorkeling is more your style, then you’ll have plenty of colorful creatures to see. Pack your underwater camera and capture all the snaps you can. You can also rent motorbikes and drive around the island or swim with the dolphins. When you want to retreat to you room after your daily activities, guests can soak up beautiful views from the terrace or balcony.
Guests who upgrade to the Royal Club will receive a variety of great perks, including an exclusive restaurant, concierge and whirlpool. No matter if you want to explore Cozumel or relax, this resort has something to please every guest.
Get MORE from your getaway to Occidental Cozumel. From December 23, 2021 through December 22, 2022, guests staying in a Royal Level room will get these additional perks exclusive to CheapCaribbean customers:
- An additional $200 in resort discounts (per room, per stay; applicable services vary by resort; restrictions apply).
- Room location within close proximity to the beach (based on availability).
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10246 reviews
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Nov 12, 2026Great dive resort.
Excellent dive resort with dive shop on premises. Mateo Sanchez at the Furst Club at Occidental was especially helpful!!
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Nov 10, 2026
girls trip
i keep coming back to this hotel every year and it is do to the people that work there. the grounds are beautiful, clean, and full of wildlife. great for a relaxing vacation without a bunch of noise. note that they do not have elevators so sometimes the stairs can be a pain. there is lot of walking (which you need to do so you dont gain a bunch of weight lol). the beach is erroding, but that is nature and it is very much useable and clean. also note that they dont water down the drinks here
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Nov 10, 2026
Fantastic, fun vacation!
Just returned from our 2nd trip to Occidental Cozumel since April. Had a fantastic experience! Staff are always so friendly & helpful. Wanted to give a shout out to Francisco on the entertainment crew, he definitely helped add the fun to our vacation with pool basketball, darts, and encouraging us to dance the night away at the disco. Always greeted you with a smile! Thanks for helping make it a fun & memorable vacation!! Already planning our return in April. Cant wait to see you all again :) Thank you for everything.
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Nov 09, 2026
Vacances parfaites
Very easy and relax vacations thank you for all the care from Jesus the beltboy all week, Very Kind peoples work hard for us
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Nov 08, 2026WORST EXPERIENCE EVER
DO NOT STAY!!! We're still here and trying to make the best of it. We paid extra for the romance package and got to our room which had two tiny beds (also our keys didn't work). Went back to reception only to be told there was nothing that could be done that night, I should have requested a king (I reserved a king room), and a king bed is never guaranteed (had that been disclosed prior to making my reservation, I would have booked elsewhere). We were also supposed to have sparkling wine and chocolate covered strawberries upon arrival, that did not happen. We reserved breakfast in bed for the first morning, they had no record of that reservation even though the manager, Monica, is who I made the reservation with. We made a reservation for a couples massage and was worried since they had no record of our breakfast in bed. Was told the spa was closed and would be contacted by 9:30am. Never got a call, went to the spa and they did not have the reservation. We finally were moved to a king room the following day, but the lock doesnt work so we couldn't get into our room (yet they moved our bags, so they absolutely knew the lock wqs broken). After maintenance spent 4 hours trying to repair it, we asked him to please leave and come back in the morning. But the room is now full of mosquitos since the door was wide open for 4 hours. And apparently this room doesn't have a smart TV. Had they told us we wouldnt have a functioning lock (which means we have to prop the door open with something everytime we leave or we cannot get back in) and the TV in this room didn't have a smart feature, we wouldn't have accepted this room. Cannot eat at the seafood restaurant because you need reservations (no one advised prior to arrival) and it's booked for the next 2 nights and then closed the remainder of the time we are here. The rest of the food so far has been terrible, I mean really, really awful (makes Olive Garden seem like fine dining), but that's going to be the least of anyone's problems. Beach is lovely, and I've dove with them in the past and had a great experience, so hoping my dives tomorrow are good. But will never stay here again or any Barcelo properties.
- Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 82.12 MXN (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed