What We Love

  • There are three sparkling pools including one for the kids.
  • Don't miss fun excursions like nighttime scuba diving & swimming with the dolphins.
  • The kids can hit their own club with supervised activities, and you can head straight to the spa.

Things to Know

  • Located in laidback Cozumel, it's just a short 20 minutes from Cozumel International.
  • Upgrade to Royal Club and get extras like exclusive restaurant, concierge & whirlpool.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.

Resort Details

Dining
Luxury, A la carte dining experiences serve a variety of delicious cuisines.
OnSite Dining
  • Beach Club
    Snack bar serving late morning snacks and lunch.
  • La Carreta
    Gourmet restaurant serving A la carte breakfast, lunch and dinner.

    *Restaurant exclusive for Royal Level Guests
  • La Piazza
    Pizzeria serving late night snacks.
  • La Posada
    Buffet, serving breakfast and dinner.
  • Los Olivos
    Offering Mediterranean cuisine for a fine a la carte dinner. Reservations required.
  • Mexico Lindo
    Offers the best combination of Mexican cuisine dishes. À la carte menu, reservations required.
    Attire: Casual pants, shirt and closed shoes for men; dresses, skirts and blouses for women. Shorts or sandals for men are not permitted.
  • Various Lounges/Bars
    - Lobby Bar
    - Relax Bar (adults-only) and Pool Bar
    - Beach Club Bar
    - La Mision Bar and Disco
Daily housekeeping, room service, a spa, exercise gym and more.
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting,Offsite†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service†
  • Safe deposit box
  • Sauna
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Wi-Fi
On-Site Wedding Services

  • Celebrate the love of a lifetime with our wedding and renewal of vows packages. With a breathtaking location along private San Francisco beach and a natural eco-preserve, exquisite lavish all-inclusive amenities and personalized service, this is the perfect scenery for a picturesque wedding occasion.

    The professional wedding planning team works with bridal couples to customize the events to make each detail distinct and unforgettable.

† Fees may apply

Guests can enjoy nearby golf, water sports, direct access to the beach and more activities.
On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Activity programs for children with a playground area under adult supervision.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    There is 1 indoor hot tub.
  • Motorized Water Sports †
    - Jet Ski
    - Parasailing
  • Non-Motorized Water Sports
    - Snorkeling
    - Sailing
    - Kayaking
    - Windsurfing
    - Water polo
  • Pool
    There are 4 pools onsite.
  • Sauna
  • Spa †
  • Tennis court
    There are 2 lit tennis courts onsite.
On-Site Attraction
  • On-site Entertainment
    Mexican Folklore Dance Show,. Fire show, Prehispanic Show, International show.
Off-Site Attraction
  • Chankanaab Park
  • El Cedral Arqueological Zone
  • Punta Sur Park
  • San Gervasio Archeological Zone
  • Other Local Attractions
    The Tequila Factory, The Discover Mexico museum, etc.

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 9711 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Solo trip

    Had another fabulous stay in a Royal Level junior suite. Grounds are gorgeous, room was superb, food at La Carreta is delicious. All staff are friendly and helpful. Could not ask for a better vacation!

    Aug 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great place immersed in nature

    Loved it. Great immersion with a natural area. beautiful environment. Lots of vegetation, cover, and wildlife. The birds and coatis are very habituated to humans. it is important to not feed them or leave any food out for them to grab. additionally, people need to haze(scare) them off. We clapped our shoes or hands together and chased them off multiple times and that is important for the animal's safety and for human safety. the animals need to be reminded to not get close to people. If you leave food or bags unattended the coatis will steal it. The staff also do a great job of hazing off the birds and coatis when notified. For the birds they also have other deterrents by the restaurants such as alarms and a raptor handler. The seafood restaurant was by far my favorite. the adult pool area cabanas are comfy. the beach area is shaded and plenty of space. No crowds anywhere. Room had a/c and a fan both worked great. The power went out once and they fixed it super quick and had no issues. Bats are also prominent so be cautious when walking at night and going up the stairs to rooms, also important to make noise and lots of body movement so the bats avoid hitting you on accident. Their dance, circus, and mariachi staff are very talented and did amazing shows! Would def come here again!

    Aug 06, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Family of 12

    Our family of 12 stayed here for a week. We travel extensively and the staff was the best we’ve ever experienced. Food was good but got a little tired of buffet. Best was the Mediterranean restaurant. None of us liked the Mexican restaurant. Nighttime entertainment was great. Snorkeling there was not good. Little beach was adequate though. Picture of beach was years ago before beach eroded. Pools amazing. It all worked out, but could not get thru to resort beforehand. We had some special requests about our Celebration of Life (which they did a wonderful special dinner and set up video for us). If you book thru the resort it’s better than a 3rd party in terms of requests. This also applied to our room requests. We had to have 2 beds in each room. Expedia could not guarantee. Just fyi. Took quite some time to resolve at check in. Our younger crowd had fun in the bar and disco. Everything super safe. Hubby really liked dive shop. Spa and massage- beware long steep stairs and no rail. Cheaper to book outside of resort for snorkel trips. We used Panga $60 pp, dock fee $40 ( negotiated). The Marine fee we did NOT pay and seems to be all over the place on cost. You pay part to the guy that books your trip,l($200) then pay cash to boat captain ($480). We got his name and number for next time. Beware: ATM NEVER WORKED. $40 to town is not worth it, so take lots of small bills for tips etc. You have a safe in your room. RoomsBuilding 18 best. Don’t think Royal is worth the cost. Chankanaab was really great, but bring your snacks, water. Very expensive with group of 12! Massage there was great, only $80. Hope this review helps someone! Great location for diving and snorkel trips.

    Aug 06, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice hotel, decent beach

    Probably due to economic constraints, the variety and quality of the food left room for improvement. Same for the night shows. Otherwise, the hotel was a good experience, we loved the adult pool with soft music, the grounds are nice and well kept, the rooms are large and comfortable, with efficient air conditioning. We would go back

    Aug 06, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Unimpressed

    I had always thought w the prices that Occidental charges and the size of the property they would be a great hotel. I was wrong. The property is clean and the rooms clean. Other than that it was a complete let down. Diving was a pain and thankfully we rented a car and had access to other diving. No storage for dive gear and no safe place to store gear near dock was a big minus in our travel plans. The lack of food options without reservations was a minus.

    Aug 05, 2025
Hotel Advisories
  • Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 79.2 MXN (approx. $4.24) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


    Transfer Policy -     A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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