What We Love

  • The clean, white-washed Mediterranean-style architecture.
  • The onsite spa has relaxing treatments and a six-person hot tub with cool-water plunge pool nearby.
  • The Kid's Club for munchkins ages 4-12 with a clubhouse, pool and outdoor playground.

Things to Know

  • The resort is only 14 miles from the airport.
  • No dress code is required. You can flip flop your way around this sunny spot all day and night.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.

Attention beach lovers: Occidental Costa Cancun is a sunny, all-inclusive escape haven is waiting for you to arrive. The resort is located on the Cancun beachfront, offering spacious, Mediterranean-style rooms. Standing out for its quality, guests will enjoy the best relaxation in a blissful environment.

All-inclusive means a stress-free getaway: drinks, food and activities at your resort are included in the price of your vacay! Revel in gorgeous views of Playa Linda and soak in the calm of beach. Your kiddos will have giggle-worthy activities while you hide away at the spa. Enjoy a free scuba lesson in the pool to get you ready for the real deal. And extra plus – Isla Mujeres and Chichen Itza are close by for day trips. This is the getaway you've worked hard for. Remember: life is short. Time to beach.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 14 miles

Property Information

Year Built: 1994
Last Renovation: 2016
Accessible rooms: 4
Floors: 7
Total rooms: 358

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Resort Details

Dining

Guests can enjoy authentic Mexican, Italian and other delicious, gourmet cuisines.
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Amenities

The resort offers 24-hour room service, an exercise gym, a luxurious spa and more amenities.
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Activities

Guests have direct access to the beach, children's programs and more.
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Hotel Advisories

Advisory - Important Information For Our Guests - Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 9418 reviews
  • 4.0 star tripadvisor rating
    Al-la-carte restaurants ALL DAY

    We had a great time at this resort, small enough that we felt like we got a personalized service. You have to book to eat at the al-la-carte, but there was no limit as to how many nights you got to go. So get up early and reserve dinner each day to get the best food!! TOP TIP: you're welcome to go to the al-la-carte restaurants for breakfast & lunch (they have a buffet), but this wasn't readily shared.... Christian Balam from the plated dinner service was wonderful!! Working at two of the three al-la-carte restaurants for dinner, he remembered our drink orders and was very attentive to us. Great small talk and had some good insights for trips off the resort!

    Jun 25, 2020
  • 5.0 star tripadvisor rating
    Beach bar was by far the best part

    Alberto and Lucio were fantastic bartenders! They got us our drinks quick and kept us entertained all day! The drinks were always cold and they'd remembeed our order even if when we got the drinks from the server a lot of the time.

    Mar 31, 2020
  • 4.0 star tripadvisor rating
    Mauricio Gomez and Liliana from the front desk

    The hotel and all-inclusive experience was very lovely up until our last day. After checking out, the front desk lady gave us a slip and said we could use it for the remainder of the day to get food and drinks. We left the hotel for 2 seconds and that's when Mauricio Gomez basically forced us to give him the slip we were given, promising us once we return he would give it back to us. 5 minutes later when we returned he refused to give us back the slip. We spoke to the front desk about how we had missed dinner because Mauricio and the lady prior promised us dinner at the restaurant multiple times and now they're going back on their word. Lilliana basically told us it sucked but since we didn't have the slip that Mauricio(standing right next to us at this moment) had, she could do anything for us. We felt that because it was their lack of communication that left us in very inconvenient circumstances, they could have been more apologetic. They did not say sorry once and blamed it on us. As 3 young black ladies, we felt that our age and color allowed them to overlook the issue and their fault. I whole-heartedly believe if I were a middle-aged white women, the situation would've gone differently and they would've offered some type of compensation and apology for their miscommunication.

    Mar 25, 2020
  • 5.0 star tripadvisor rating
    Loved my stay and the bartenders!!

    Had so much fun at this resort. It was very clean and the entertainers definitely made us have a great time. Bartenders Alberto and Lucio were amazing. They were very responsive and personable. Would definitely come again because of them.

    Mar 24, 2020
  • 2.0 star tripadvisor rating
    Won't be going there again!

    The room was very nice & clean, liked the wrap around balcony even though it was only a couple feet wide. Service was good, but there was next to no shade around the pool only a few umbrellas but they were useless. The beach was nice but the ferries & pirate boats & seadoos were just a few feet away in the water. There was a small roped area you could play in the ocean. The food was not the greatest & was usually cold even when they had just put it out. Alot of the food was repeated at every meal.

    Mar 21, 2020