What We Love
- The clean, white-washed Mediterranean-style architecture.
- The onsite spa has relaxing treatments and a six-person hot tub with cool-water plunge pool nearby.
- The Kid's Club for munchkins ages 4-12 with a clubhouse, pool and outdoor playground.
Things to Know
- The resort is only 14 miles from the airport.
- No dress code is required. You can flip flop your way around this sunny spot all day and night.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- Bars-Two bars: Lobby bar and Beach bar, both of them with waiter service available.
-Snacks bar opened 24 hours.
Dress code: No shorts, shirt and sandals. - RestaurantsFour restaurants, one Buffet service and three a-la-carte for dinner.
-Albatros (buffet) Breakfast, lunch and thematic dinners every night.
-Claraboya for breakfast, lunch and dinner a la carte service. Seafood cuisine specialty. (reservation required)
-La Trattoria a la carte restaurants opens only for dinner. Italian cuisine specialty. (reservation required)-Mexico Lindo a la carte restaurants opens only for dinner. Mexican cuisine specialty. (reservation required)
Room service (extra charge per dish).
Dress code: No shorts, shirt and sandals.
- 24-hour room service†
- Babysitting†
- Children programs†
- Children welcome
- Currency exchange†
- Exercise gym
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Parking
- Pool
- 24-hour room service†
- Babysitting†
- Children programs†
- Children welcome
- Currency exchange†
- Exercise gym
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Parking
- Pool
- Spa†
- Wireless internet connection in public areas
- Meeting/Board Rooms†
- Please contact the hotel for additional information.
† Fees may apply
- Children's program †The best place for the little ones is our Barcy Club, with supervised and fun activities appropriate for their age.
- Direct access to a beach
- Fitness center on-site
- Pool
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
12648 reviews
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Jun 11, 2025Great restaurant Service!
Occidental Costa was a nice experience. The restaurant service was great. We loved Vanilly from the buffet! There were a lot of pool activities and night shows. The beach is small but had a very nice view overlooking the boat dock. Warning, the lobby is outside so there isn't a lot of places to cool down except your room, but overall good resort!
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Jun 09, 2025Great Service
The resort and beach were very clean. Our favorite part of the trip was interacting with Pepe, our buffet waiter. He was super friendly and very attentive to the group needs. The food was very good and fresh. The only thing keeping me from Rating a 5 star is that the restaurants were fully booked for dinner and we would have liked to try some of them.
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Jun 07, 2025
Incredible painting experience
Loved the experience. Emmanuel, Giovanni and Axel were super nice! They made us hace the best possible experience. We had really nice wine as well and food. I would totally recommend the experience to anyone that want to have a good time in Cancun
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Jun 04, 2025
Great private, quaint and convenient hotel NO SEAWEED!
My husband and I came here for a mini vacation. Very nice and cozy place. It’s not a large hotel and its not super luxurious, but its got everything you need. 4 restaurants plus 24 h snack bar. 1 large pool, spa, gym, kids club, activities, evening show and all inclusive. Drinks are very generous..Staff very friendly and professional.The buffet is small but has a nice variety. Like I said, it’s not a large hotel. We loved the fact that it was small actually! It has that private quaint vibe. There’s even a private beach NO SEAWEED! And it’s next to the marina for the shuttle to Isla Mujeres… super convient. Its literally 20 seconds walk! 10 min by Uber to downtown for clubs. Rooms very clean and spacious. However our room had this musty, damp smell. Perhaps this is normal for a tropical country. We could have probably changed rooms if we had asked, but really liked the location of the room and it wasn’t that bad. Not much to suggest other than more lighting in the room and a way to get rid of that humid smell. Another thing I would suggest is more entertainment later in the evening, like after 10pm. Loved it!! Coming back for sure!
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Jun 02, 2025
Nice resort
Everything was very nice. Excellent staff. Clean room . We got super nice decorations for our anniversary, thanks for that. Monica from entertainment team 👍. Nice beach, not waves, nice palms. We’re enjoyed our time there. Planning to come back again someday.
- Advisory- Important Information For Our Guests - Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryThe Municipal Government will be charging all guests in the area of Quintana Roo an Environmental Sanitation Tax of a minimum $5 USD per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed